User Manual www.samsung.
Table of contents Getting started 29 Wireless LAN 51 Samsung Studio Plus 31 Bluetooth 51 Samsung Gallery 33 Fingerprint recognition 52 Bixby 35 Memory card slot 53 Galaxy Book Smart Switch and off 37 Thunderbolt™ 4 54 Galaxy Book Experience 16 Unlocking the screen 38 External display 55 Online Support(S Service) 16 Windows 56 Screen Recorder Applications 57 Quick Search Basics 40 Using applications 58 SmartThings 18 Using the computer as a tablet 41 Samsung Setting
Table of contents Appendix 80 Product specifications 81 Ergonomic tips 85 Safety precautions 95 Important safety information 98 Replacement parts and accessories 101 Regulatory compliance statements 109 WEEE symbol information 111 Samsung package Take-Back program (USA only) 3
Getting started • This user manual describes procedures for using the touchpad, mouse and touch screen. Instructions for using the touch screen are for models with the touch screen feature. • Images and screenshots are those of the representative model of the series and may differ in appearance from the actual product. About this manual • Content may differ from the final product and is subject to change without prior notice. For the latest version of the manual, refer to the Samsung website, www.
Getting started Instructional icons and expressions Copyright Warning: situations that could cause injury to yourself or others Copyright © 2022 Samsung Electronics Co., Ltd. Caution: situations that could cause damage to the computer or other equipment No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system.
Getting started Trademarks • Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories. • Samsung and the Samsung logo are trademarks or registered trademarks of Samsung Electronics Co., Ltd. • All other trademarks and copyrights are the property of their respective owners. • Intel and Core are trademarks or registered trademarks of the Intel Corporation.
Getting started Data precautions Product capacity representation Samsung shall not be liable for any data loss. Please take care to avoid losing any important data and back up your data to prevent any such data loss. Storage capacity representation The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes.
Getting started Layout Leaving the screen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the screen, or turn on the screen saver or power saving mode when you are not using the computer. • Features or options may differ depending on the model. • The items marked as optional may not be provided or may be provided in different locations.
Getting started Front view Number/Name Microphone 1 Camera 2 Camera indicator light 3 Display/Touch screen 4 5 Power button/ Fingerprint recognition sensor 6 7 Keyboard Touchpad Description • You can use the built-in microphone. • Using this camera, you can take still pictures and record video. • This indicates the camera operating status. • The screen’s images are displayed here. • Recognizes touch interactions. • Turns the computer on and off.
Getting started Right view Number/Name Memory card slot • Insert a memory card into the slot. Earpiece/Headset jack • Connect an earpiece or a headset to the computer to listen to audio. • Connect various peripheral devices, such as a mouse, camera, or keyboard. USB 3.
Getting started Left view Number/Name HDMI port USB Type-C port 1 2 3 4 Thunderbolt™ 4 port Operating status LED Description • Used to connect an HDMI cable to an external device. • Connect the adapter to charge the computer. You can also use or charge USB Type-C devices. Also, you can connect external display devices. • Connect and charge a USB Type-C device and Thunderbolt™ device, or connect to an external display device.
Getting started • It may take longer to charge the battery when charging a connected device. The charging feature of the USB Type-C port or Thunderbolt™ 4 port • The battery power level may be reduced when charging a connected device while the computer is powered by the battery. Charging the computer Connect an external power supply (sold separately) to the USB Type-C port or Thunderbolt™ 4 port to use it as the auxiliary power or charge the computer.
Getting started Bottom view Number/Name 1 Fan vents 2 3 3 Description • Sucks in outside air and discharges heat generated inside the computer through these holes. • If the vents are blocked the computer may overheat. Avoid blocking the vents as this may be dangerous. • Provides power to the computer when not connected to an adapter. Internal battery • To remove or replace the internal battery, take it to a Samsung Service Center. You will be charged for this service.
Getting started 3 Turning the computer on and off Fully charge the battery using the adapter before using the computer for the first time. The computer turns on automatically when the display panel is opened. If the computer does not turn on automatically, press the Power button. Turning the computer on 1 2 Before turning on the computer, check that the battery is charged and charge it if necessary. Open the display panel.
Getting started About Windows Activation Turning the computer off When you turn the computer on for the first time, the Windows Activation screen appears. 1 2 Follow the activation procedures according to the instructions on the screen to use the computer. Select the Start button ( Select ). → Shut down. The computer’s date and time may be incorrect when you turn it on for the first time. They may also be incorrect if the battery has been fully discharged or removed.
Getting started Unlocking the screen Windows To unlock the lock screen, do one of the following: Microsoft Windows is an operating system that is used to control a computer. • Touch screen: Swipe upwards from the bottom of the screen. • Images and available features may differ depending on the model and operating system. • Mouse: Click the lock screen. • Keyboard: Press any key. • This manual is designed for Windows 11 and content may differ depending on the OS version.
Getting started Configuring the Windows Settings You can configure the basic system settings, such as installing or uninstalling apps and managing accounts, on the Windows Settings screen. Select the Start button ( ) → Settings. Then, select an option you want to change after the Windows Settings screen appears. You can also configure the settings from the Control Panel like previous OS versions. Select the Start button ( ) → All apps → Windows Tools → Control Panel.
Basics • When the display panel is tilted past the transition point Using the computer as a tablet – The keyboard and touchpad will automatically be locked and will not function. But, during processes that start before Windows operation, such as the BIOS setup or DOS, the keyboard and touchpad will not be locked. You can use the computer as a tablet by folding the display panel behind the keyboard. – The display will rotate automatically depending on the computer’s orientation.
Basics Touch screen Double-tapping To open files or items, double-tap the touch screen. Use your fingers on the touch screen to perform actions. Touch screen gestures Tapping To select menus, options, or applications, tap the touch screen. Tapping and holding (right-clicking) To use additional options of an item, tap and hold it on the touch screen.
Basics Dragging Spreading and pinching To move an item to another location, tap and hold it, and then drag it on the touch screen to the desired location. To zoom in, spread two fingers apart on an image or text. Pinch to zoom out. Scrolling To scroll up, down, left, or right, swipe on the touch screen.
Basics • Do not subject the touch screen to severe impacts or press it with sharp objects. Doing so may damage the touch screen. • Very light touches on the touch screen may not be recognized. • Precisely tap items on the touch screen for the best results. • Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • When used under some 3-wavelength lamps, the touch screen could malfunction.
Basics Entering text • Handwriting: Handwriting keyboard used to enter text from written words Use the on-screen keyboard to enter text. To open the on-screen keyboard, select on the taskbar. • Some languages are not supported by the virtual keyboard. To enter text, change the input language to one of the supported languages. • When using the computer for extended periods, it is recommended to enter text with the physical keyboard.
Basics Number Sending feedback Description • Tap it to use keyboard shortcuts. Tap → Give feedback to ask questions or view frequently asked questions. • Tap it twice to open the Start menu. • Enter numerals and punctuation marks. Configuring keyboard settings • Change the keyboard settings. To configure various settings for the keyboard, tap settings and select options. • Enter emojis, animated GIFs, and special characters. You can also add items from the clipboard.
Basics Keyboard Enter text or access computer functions with the keyboard. • Images and available features may differ depending on the model and operating system. • The keyboard layout may differ depending on the country. The hot keys will be mainly explained in this manual. Using hot keys • Press and hold the Fn key and press the F12 key. When the Fn Lock feature turns on, press a hot key. To use keyboard hot keys, do one of the following: • Press and hold the Fn key and press a hot key.
Basics Hot key functions Key/Icon F1 F2 F3 F4 F5 F6 F7 F8 Key/Icon Description • Samsung Settings: Launch the Samsung Settings application. F9 • Screen brightness control: Adjust the brightness of the display. F10 • Display/External monitor: Switch between the display and an external display device when an external display device is connected to the computer. • Touchpad: Turn the touchpad function on or off. F11 F12 • Mute: Mute or unmute the audio.
Basics Touchpad Clicking Tap the touchpad or press the left touchpad button. Use the touchpad to move the cursor or select an item. The left and right buttons of the touchpad act the same as the left and right buttons of a mouse. Tap • Use the touchpad only with fingers. The touchpad will not recognize actions of other objects. or Click • Images and the touchpad layout may differ depending on the model.
Basics Gesture functions Right-clicking This function enables right-clicking. Swiping To right-click an item, press the right touchpad button. To scroll up, down, left or right to a desired location, swipe with two fingers on the touchpad. Click or Dragging To move an icon or an app to a desired location, press and hold it and then drag it to the target position with the left touchpad button pressed. Pinching To zoom in, spread two fingers apart while viewing a website, map, or image.
Basics Configuring touchpad gestures Touchpad lock Configure touchpad gestures to use the touchpad more efficiently. Press and hold the Fn key and press the F5 key to lock the touchpad. Select the Start button ( ) → Settings → Bluetooth & devices → Touchpad → desired options. Some options in the touchpad settings may not be available depending on the model.
Basics Wireless LAN Connecting to a Wi-Fi network Connect the computer to a wireless network to use the Internet. 1 The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is optional. The pictures in this manual may differ from the actual product depending on the wireless LAN device model. About Access Point (AP) An Access Point (AP) is a network device that bridges wired and wireless LANs and corresponds to a wireless hub in a wired network.
Basics 2 Deactivating the Wi-Fi feature Select a network from the list of detected wireless networks and select Connect automatically → Connect. When you are not using the Wi-Fi feature, turn it off to save battery power. Select the status icons on the taskbar and select . The Wi-Fi feature is deactivated. 3 Enter a password, if necessary, and select Next. Once the computer has been connected to a wireless network, it will attempt to connect to it automatically when it is available.
Basics Bluetooth Pairing with other Bluetooth devices Use Bluetooth to listen to music or exchange data or media files with other Bluetooth-enabled devices. 1 Select the status icons on the taskbar to ensure that Bluetooth is activated. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
Basics 3 Unpairing Bluetooth devices Select Bluetooth to select a device you want to add and finish pairing. 1 Select the Start button ( devices. ) → Settings → Bluetooth & Your computer will display the paired devices. 2 On the device you want to unpair from your computer, select → Remove device → Yes. The connection to the Bluetooth device will be disconnected.
Basics 3 4 Fingerprint recognition You can sign in to Windows, apps, and services by teaching Windows to recognize your fingerprint. 5 6 Registering your fingerprint Create a password and PIN first to use the fingerprint scan feature. 1 Select the Start button ( in options. ) → Settings → Accounts → Sign- Select PIN (Windows Hello) → Add to create a PIN number. Select Fingerprint recognition (Windows Hello) → Set up to start the fingerprint registration.
Basics Removing a fingerprint 1 2 Select the Start button ( in options. For better fingerprint recognition • Prevent the fingerprint recognition sensor from being scratched or damaged by metal objects, such as coins, keys, and necklaces. ) → Settings → Accounts → Sign- • Ensure that the fingerprint recognition sensor and your fingers are clean and dry. Select Fingerprint recognition (Windows Hello) → Remove. The fingerprint will be removed.
Basics Memory card slot Inserting a memory card Use a memory card to transfer data to other devices. You can use data stored on your device, such as digital cameras, smartphones, or tablets, on your computer, or you can take your saved data to another device. 1 Insert a memory card into the memory card slot in the indicated direction until it clicks into place. Memory cards are sold separately. This computer supports the following types of memory cards.
Basics 3 Removing a memory card Select Start. When you push the card, it clicks and disengages from the memory card slot. Grasp the end of the card and pull it out of the slot. • To use a memory card to exchange data with a digital device, such as a digital camera, formatting the data with the digital device is recommended. Formatting a memory card • When trying to use a formatted memory card in another digital device, format the memory card again in the device.
Basics 3 Thunderbolt™ 4 You can use Thunderbolt™ devices or share files and printers by connecting two computers that support Thunderbolt™. Set your network profile sharing options and select Save changes to save your settings. The following screen is an example of selecting Turn on network discovery and Turn on file and printer sharing. Using Thunderbolt™ devices Connect the Thunderbolt™ device to the Thunderbolt™ 4 port.
Basics External display 2 Connecting the computer to an external display device can be useful for presentations or when watching a movie. The cables and adapters required to connect an external display are sold separately. The computer supports HDMI cables, USB Type-C and Thunderbolt™ display cables.
Basics 3 4 5 6 Connect the power cord to the external display. You can also select the display mode in Windows settings. Turn on the display and change its display mode to one that supports an external input. Select the Start button ( ) → Settings → System → Display, and then select Detect on the Multiple displays option. Press and hold the Fn key and press the F4 key. Select a mode. PC screen only Show the screen on the computer monitor only.
Applications Using applications • Images and features may differ depending on the model and the application version. • Some applications may not be supported depending on the model. • Applications that are provided by Samsung can be installed from Samsung Update. • Third-party software related services For descriptions about and service requests for third-party applications, please contact the relevant manufacturer.
Applications Samsung Settings Menu Samsung Settings, a Samsung-integrated settings application, offers various settings functions. Connections Display Images and features may differ depending on the model and the application version. 1 2 Select the Start button ( Advanced features ) → All apps → Samsung Settings. Battery and performance Select an option to configure the corresponding function. Keyboard About 41 Description • Set connection settings, such as the Bluetooth connection.
Applications 2 Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Deleting notes Right-click the note you want to delete on the note list and tap Delete. Creating notes Select the Start button ( and create a note. to save If you want to save the note in another file format, tap → Save as file. Introduction 1 When you are finished composing the note, select it.
Applications Composing notes with handwriting Using the eraser On the note composer screen, select a tool on the right side of the screen to write or draw. When you want to erase handwriting from a note, select select an area to erase. • Stroke eraser: Erase the line you select. You can enter your handwriting more easily if you magnify the screen by spreading two fingers on it. • Area eraser: Erase only the area you select. You can adjust the size of the eraser by dragging the size adjustment bar.
Applications 2 Select the input or draw a line around the input to select. Using the easy writing pad • To move the input to another location, select the input, and then drag it to a new location. Use the easy writing pad to enter your handwriting more easily. On the note composer screen, select . The input field will be magnified and appear as the easy writing pad. • To change the size of the selection, select the input and drag a corner of the frame that appears.
Applications Recording voice to notes Make a recording of your voice while creating a note, and then the content will be synchronized with the recording. On the note composer screen, select create a note. → Voice recordings and Select a note from the list and select to play the recording. Then the content you created while recording will be displayed on the screen along with the recording. Adding memos to PDF files On the note composer screen, select You can add memos to the PDF file.
Applications 2 Samsung Security Create a privacy folder to hide private files on your computer from other users. Also, you can set the various privacy protection feature such as the secret screen feature or blocking recording feature. 3 4 Using the privacy folder Set a folder as the privacy folder and hide private files in your computer from other users. To set the privacy folder, you need a password set up for Windows. Select Set folder settings, and enter your password, then select OK.
Applications 3 Hiding the privacy folder Press and hold the Windows key and press the F12 key to hide the privacy folder. • Opacity Effect: Make the window transparent. • Dark Screen Effect: Make the window black. Alternatively, select the Start button ( ) → All apps → Samsung Security → Privacy Folder and select the Show folder switch. Using the secret screen The privacy folder will not appear in the File Explorer. Press and hold the Windows key and press the F11 key to enable the secret screen.
Applications Using block recording Using the security cam feature If your computer is hacked, the block recording feature prevents the use of the camera and the microphone. You can protect your computer system and your privacy safely. Use the security cam feature on the login screen when you leave your seat while turning on your computer.
Applications 3 Samsung Update Install and update Samsung applications and drivers on the computer easily and conveniently. This application enables the user to search for or download the BIOS, drivers, and applications over the Internet. Keep the computer performing better and more stably with Samsung Update. The items will be updated. • To check for available updates, the computer must be connected to the Internet. • Only applications that have been installed with this application can be updated.
Applications 5 Samsung Flow Samsung Flow allows you to easily connect your mobile device to your computer to complete tasks, such as checking notifications or sharing content, more conveniently. 1 2 3 4 Select the Start button ( Confirm the passkey on both devices and tap Ok. The devices will be connected. • This feature is only available on some Samsung Android devices. • Refer to the mobile device’s user manual for more information about how to use Samsung Flow. ) → All apps → Samsung Flow.
Applications Samsung Studio Plus Samsung Gallery Create and edit videos easily using photos and videos in your computer. View images and videos stored in your computer. You can also sync content with the cloud to update in real time and safely store content across the devices using the same account. 1 2 3 4 5 Select the Start button ( Plus. ) → All apps → Samsung Studio Syncing with the cloud Select New project. 1 2 3 Select Add Files or Add a folder to add files and tap OK.
Applications Bixby If you want to know the weather tomorrow, say “Hi, Bixby” and just say “Tomorrow?” Bixby is a user interface that helps you use your device more conveniently. If Bixby asks you a question during a conversation, say “Hi, Bixby” and answer Bixby. Or tap and answer Bixby. You can talk to Bixby or type text. Bixby will launch a function you request or show the information you want. Visit www.samsung.com/bixby for more information.
Applications 5 6 7 Galaxy Book Smart Switch Galaxy Book Smart Switch allows you to transfer data from your previous computer to your new computer. • To use this feature, you must connect both your device and previous device to the same Wi-Fi network. • Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. On the previous device, launch the Galaxy Book Smart Switch application. If you do not have the application, download it from Microsoft Store.
Applications Galaxy Book Experience Galaxy Book Experience allows you to check and run the features of various applications provided by Samsung. Select the Start button ( Experience. ) → All apps → Galaxy Book To use this feature, you must sign in to your Samsung account.
Applications 3 Online Support(S Service) A service associate can resolve any problems you have with your computer using the online chat and remote control program. You can receive the help when you are having trouble using Samsung software. Select Online Support(S Service) on the main page. Enter the Contents and select Request. Online Support (S Service) You can access the online service for free for a certain period of time after purchasing your computer.
Applications Screen Recorder 3 When you are finished recording the screen, select 4 Select Record the screen while using your computer. 1 Select the Start button ( ) → All apps → Screen Recorder. The screen recorder toolbar will appear on the top of the screen. You can view the file in File Explorer ( or Pictures. . ) → This PC → Videos to finish the screen recorder toolbar. • Select to expand or collapse the screen recorder toolbar.
Applications Quick Search Setting the video resolution 1 2 3 Select the Start button ( ) → All apps → Screen Recorder. Search for content on the computer quickly. The screen recorder toolbar will appear on the top of the screen. Select 1 2 . Select the Start button ( ) → All apps → Quick Search. Select Start Quick Search. This step appears only when the application runs for the first time. The Settings window will appear. Select Display and select the resolution you want under Video resolution.
Applications SmartThings Quick Share Control and manage smart appliances and Internet of Things (IoT) products with your computer. Send content to nearby devices via Wi-Fi Direct or Bluetooth. Select the Start button ( 1 2 3 4 ) → All apps → SmartThings. To view more information, launch the SmartThings application → How to use. and tap • Connection methods may vary depending on the type of connected devices or the shared content. • The devices you can connect may vary depending on the region.
Settings & Upgrade Controlling brightness using the taskbar 1 2 Display brightness Select the status icons on the taskbar. Drag the adjustment bar to the desired brightness. Brightness adjustment bar Adjust the display brightness to reduce eye strain and save power. Controlling brightness using the keyboard • To dim the display screen, press and hold the Fn key and press the F2 key. • The display screen is automatically set to the brightest level when the adapter is connected.
Settings & Upgrade Changing display mode Optimizing the full screen color balance Select the optimal screen settings based on your activity. Optimize the screen color by adjusting the color tones to your preference. Some options may not be available depending on the model. 1 2 Select the Start button ( 1 2 3 ) → All apps → Samsung Settings. Select Display → Auto mode, and then select an option. • Auto mode: Optimizes the screen automatically for the currently running program.
Settings & Upgrade Volume • To mute or unmute the volume, press and hold the Fn key and press the F6 key. Adjust the system volume or sound volume when playing music or video. Controlling volume using the keyboard • To turn down the volume, press and hold the Fn key and press the F7 key. Controlling volume using the taskbar 1 2 Select the status icons on the taskbar. Drag the adjustment bar to the desired volume. • To turn up the volume, press and hold the Fn key and press the F8 key.
Settings & Upgrade BIOS (Setup utility) Entering the BIOS screen Define a boot password, change the boot priority, or configure the installed chipsets. 1 2 • Incorrect settings may cause the system to malfunction or crash. Turn on the computer. Before the Samsung logo appears, press the F2 key several times. • The BIOS setup screens, menus, and items may appear differently depending on the model and BIOS version.
Settings & Upgrade The BIOS screen Number Name The BIOS setup screen appears as shown below. • Setup items You can change BIOS settings using the keyboard or mouse. • Setup tools – Help: View the help for BIOS set up. – Default: Return to the default settings. – Restore: Cancel changes. – Save: Save settings. – Exit: Exit BIOS setup. • Setup menu – SysInfo: View the basic specifications of the computer. – Advanced: Configure the chipsets and additional functions.
Settings & Upgrade Boot password Setting passwords Setting a password with the BIOS enhances protection against viruses and hacking attacks. There are three password settings available: Supervisor Password, User Password, and HDD Password. • Supervisor Password (low security level): This password is required when turning on the computer or entering the BIOS setup. • Do not forget your password or expose it to others.
Settings & Upgrade 5 Setting a boot password 1 2 3 4 Turn on the computer. 6 7 Before the Samsung logo appears, press the F2 key several times. Enter a password and select Ok. The password can be up to 20 characters. Enter the password again to confirm it and select Ok. Select Save → Ok to save and restart. • To enable the Password On Boot option, set a Supervisor Password and enter the password when starting up the computer. Access the Security menu.
Settings & Upgrade Removing a password Boot priority 1 2 Change the boot priority from the BIOS setup. 3 4 5 6 7 Turn on the computer. 1 2 Before the Samsung logo appears, press the F2 key several times. Access the Security menu. 3 4 5 6 7 Select a password type (Supervisor Password, User Password, or HDD Password). Enter the current password and select Ok. Without entering any characters, select Ok → Ok. Select Save → Ok to save and restart.
Settings & Upgrade 3 Using the Battery Calibration Function Select Advanced → Smart Battery Calibration. When charging/discharging the battery repeatedly for a short time only, the battery usage time may be reduced by the difference between the actual battery charge and the remaining charge display. You can make the actual battery charge and the remaining charge display the same by discharging the battery completely using the Battery Calibration function, and then recharging it again.
Settings & Upgrade Battery • To restore the battery power after cutting it, connect the adapter. Fully charge the battery using the adapter before using the computer for the first time. • When you connect the adapter to a multiport adapter to charge the computer, the charging speed message may appear, but the computer will be charged normally. • Use only Samsung-approved adapter, batteries, and cables. Unapproved adapters or cables can cause the battery to explode or damage the computer.
Settings & Upgrade 3 Charging the battery 1 When the battery is fully charged, the operating status LED turns green. Disconnect the adapter from the computer. Connect the adapter to the Thunderbolt™ 4 or the USB Type-C port of the computer. Operating status LED 2 Status • Red: Charging Plug the adapter into an electric socket. • Green: Fully charged • Blue: Turned on 4 Unplug the adapter from the electric socket. Do not allow the adapter to make contact with your skin for a long time.
Settings & Upgrade Battery status Saving battery power When the adapter is removed, move the cursor over the battery icon on the taskbar to view the current battery charge. Right-click the battery icon on the taskbar and select Power and sleep settings → Power & battery → Battery saver → Turn on now. Battery saver mode is activated. Battery saver mode is disabled when the adapter is connected.
Settings & Upgrade When battery expiration is imminent Batteries are consumable parts and the remaining battery life is currently low. Continued use may result in charge or discharge failures. Whether or not batteries can be used is determined based on safety evaluations. Please replace it with a new battery (genuine) to prevent data loss and ensure safe usage. When the battery has expired Batteries are consumable parts and the current battery cannot be used as the battery life has expired.
Troubleshooting • The Samsung Recovery application may not be provided in models with less than 64 GB of storage. If you cannot access the Samsung Recovery application, refer to Windows recovery function. • Some functions may differ or may be unavailable depending on the version. Refer to the application’s help information.
Troubleshooting 2 Recovering to factory default You can restore the computer to its factory default settings. If necessary, back up important data to an external storage device before restoring the system. See Backing up data. 1 When the computer starts Windows: Select the Start button ( Recovery. ) → All apps → Samsung When the computer does not start Windows: Turn on the computer and press the F4 key several times before the Samsung logo appears.
Troubleshooting 2 Backing up data • When backing up to an external storage device, connect the device to the computer and then select the external drive. Back up important data to an alternate internal drive or an external storage device regularly to prevent data loss. Backing up the current system 3 You can back up the factory default system or current system to an alternate internal drive or an external storage device. 1 Select a drive to save the backed up data → Start backup.
Troubleshooting 3 4 Recovering after a backup Select a backup point saved on an alternate internal drive or an external storage device to recover the computer to that point. 1 2 Select Backup and restore management. Select Restore of the data you want to recover → Start restore. When backing up to an external storage device, connect the device to the computer. Select the Start button ( Recovery. ) → All apps → Samsung 5 75 Follow the on-screen instructions to complete data recovery.
Troubleshooting 4 Copying the drive (making a disk image) To replace the drive, move the data to the new drive by making a disk image. The new drive must be large enough to hold the data from the current drive. Purchase an external hard drive connector separately to connect the new drive to the computer. When Windows is installed on a non-user replaceable disk, such as an eMMC, you cannot copy the drive. 1 2 3 Connect the new drive to the computer with an external hard drive connector.
Troubleshooting Windows recovery function Q&A If the Samsung Recovery application is not supported by the computer, reinstall Windows using the recovery function of Windows. When experiencing problems with the computer, try these solutions. Windows Reinstalling Windows will erase all data saved on the computer. Back up applications and personal data to an external storage device before reinstalling Windows. 1 2 3 Select the Start button ( Recovery.
Troubleshooting Samsung Recovery Why is the capacity representation of the hard disk drive (HDD) in Windows different from the product specifications? What is a Recovery Area? The capacity of the storage device (HDD or SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes. However, the operating system (Windows) calculates the storage device capacity assuming that 1 KB = 1,024 Bytes, and therefore the capacity representation of the HDD in Windows is smaller than the actual capacity.
Troubleshooting What is a recovery image? Miscellaneous This refers to the operating system, drivers, and software that are converted to a data image. It is required to recover the computer and is embedded in the computer’s HDD. However, this is not provided for storage devices where the capacity is less than 64 GB. The camera and the microphone are not working. How do I turn them on again? When recording protect mode is activated, the camera and microphone will not work.
Appendix • Optional components may not be provided or different components may be provided depending on the model. • The system specifications are subject to change without notice. Product specifications • The Storage device capacity of a computer in which Samsung Recovery is installed is smaller than the product specification. The system specifications may differ depending on the derived model. For detailed system specifications, refer to the product catalog.
Appendix Ergonomic tips • Use an adjustable chair with firm, comfortable support. • Adjust the height of your chair so that thighs are horizontal to the floor and feet are flat on the floor. Maintaining proper posture during computer use is very important to prevent physical injury. Improper or prolonged keyboard use may result in repetitive strain injury. Viewing the monitor screen for extended periods of time may result in eye strain.
Appendix Arms and hands • When using the keyboard and touchpad, the shoulders should be relaxed. The upper arm and forearm should form an angle that is slightly greater than a right angle, with the wrist and hand in almost a straight line. • Use a light touch when typing or using the touchpad and keep the hands and fingers relaxed. Avoid rolling the thumbs under your palms or supporting the wrists on the desk while typing. • Use an external keyboard and mouse when using the computer for long periods.
Appendix Eye position and display illumination Hearing and volume control cm 50 VOLUME Check your volume! • Ensure that the volume is not too loud before using a headset or earphones. Excessive exposure to loud sounds can cause hearing damage. • Position the screen at least 50 cm away from your eyes. • Adjust the height of the screen so that its top edge is equal to or just below the level of your eyes. • Avoid setting the screen’s brightness settings excessively high.
Appendix Operating conditions • If anyone related to you has experienced seizures or blackouts while using a similar product, consult a physician before using the computer. • Take at least a 10 minute break every hour. • Avoid using the computer in dark locations. Use the computer with as much ambient light as you would when reading a book. • If you feel discomfort, such as a muscle spasm, or disoriented, stop using the computer immediately and consult a physician.
Appendix Safety precautions Power related For your safety and security and to prevent damage, carefully read the following safety instructions. This ’Safety precautions’ relate to computer use. Some of the content may not be applicable to your computer. Handle the power cord with care. • Do not touch with wet hands. • Do not use a damaged power cord. • Do not overload a multi-outlet or an extension cord beyond the specified voltage/current capacity.
Appendix Use only properly earthed electric sockets or extension cords. Battery usage related Unearthed electric sockets or extension cords may cause electric shock. Any connection to unearthed electric sockets or extension cords may produce an electric field from a current leak. Use manufacturer-approved batteries, adapters, accessories, and supplies. • Using generic batteries or adapters may shorten the life of your product or cause the computer to malfunction.
Appendix Usage related Replace a run-down battery with a new, Samsung-approved battery. Do not use the computer on heated floors or electric pads, or on beds, blankets, or cushions that block the ventilation of the computer. Dispose of worn-out batteries properly. • There is a danger of fire or explosion. • The battery disposal method may differ depending on your country and region. Dispose of the used battery in an appropriate way.
Appendix Before cleaning the computer, disconnect all the cables that are connected to the computer. For notebook computers that are supplied with an optional removable battery, disconnect the battery. Caution Failure to follow instructions marked with this symbol may result in minor physical injury or damage to the computer. Failure to do so may result in electric shock or fire. Installation related Keep the computer away from water or liquid.
Appendix Usage related Do not place or use the computer on slanted or vibrating surfaces. Failure to do so may result in computer malfunction or damage. Do not use the pen for unintended purposes, such as poking the body, like eyes or ears, and do not put it in your mouth. Do not place heavy objects on the product. Doing so may result in physical injury. This may cause a problem with the computer. In addition, the object may fall and cause injury or damage the computer.
Appendix Close the display panel only after checking if the notebook computer is turned off. Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers. The temperature may rise and it may cause deformation of the product. • The battery may leak. • Your device may overheat and cause a fire. Do not drop or hit the computer against anything. Do not insert your fingers into the ports (holes), card slot, or vents.
Appendix Do not use your computer in a hospital or on an aircraft that can be interfered with by radio frequency. Do not use the product if it is cracked or broken. Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Center to have it repaired. • Avoid using your computer within a 15 cm range of a pacemaker, if possible, as your computer can interfere with the pacemaker. When using wireless communication (LAN, Bluetooth, etc.
Appendix Upgrade Related Shut down the computer and disconnect all cables before disassembling the computer. For notebook computers that are supplied with an optional removable battery, disconnect the battery. Do not attempt to upgrade the computer, unless you are qualified. Otherwise, contact a Samsung Service Center or an authorized technician. Failure to do so may cause electric shock.
Appendix Storage and movement related Cautions on preventing data loss (storage device (e.g., HDD, SSD, eMMC) management) Do not store the computer in an enclosed space, such as a computer bag, while it is running. Take care not to damage the data on a storage device (e.g., HDD, SSD, eMMC). Failure to do so may result in fire. Completely shut down the computer before putting the computer into an enclosed space. • Subjecting the device to physical impacts may result in data loss.
Appendix Display bad pixels Samsung observes strict specifications regarding the quality and reliability of the display. However, there is a small chance that a few pixels may be bad. A large number of bad pixels can cause problems with the display, but a small number of bad pixels does not generally affect computer performance.
Appendix Important safety information Setting up the system • Read and follow all instructions marked on the product and in the documentation before operating the system. Retain all safety and operating instructions for future use. Safety instructions The system is designed and tested to meet the latest standards for safety of information technology equipment.
Appendix • Ensure that the fan vents on the bottom of the casing are clear at all times. Do not place the computer on a soft surface, doing so will block the bottom vents. Care during use • Do not walk on the power cord or allow anything to rest on it. • Do not spill anything on the computer or its components. The best way to avoid spills is to not eat or drink near the computer or its components.
Appendix • Unplug the system from the wall outlet and contact a Samsung Service Center if: Operating instructions 1 – The power cord or plug is damaged. – Liquid has been spilled into the computer. – The computer does not operate properly when the operating instructions are followed. 2 – The computer was dropped or the casing is damaged. 3 – The computer performance changes. 4 5 97 When installing and operating devices please refer to safety requirements in the user manual.
Appendix Replacement parts and accessories Battery disposal Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Use only replacement parts and accessories recommended by manufacturer. Contact the Samsung Service Center for information on how to dispose of batteries that you cannot use or recharge any longer. Follow all local regulations when disposing of old batteries. To reduce the risk of fire, use only No.
Appendix • Laser Safety Note: Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. Laser safety All systems equipped with CD or DVD drives comply with the appropriate safety standards, including IEC 60825-1.
Appendix Power cord requirements General requirements The power cord set (all plugs, cable and adapter plugs) you received with your computer meets the requirements for use in the country where you purchased your equipment. The requirements listed below are applicable to all countries: • All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Appendix Regulatory compliance statements The RF field strength of the wireless device or devices that may be embedded in the notebook are well below all international RF exposure limits as known at this time. Because the wireless devices (which may be embedded into the notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use.
Appendix • Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. 802.11 (also known as wireless Ethernet or Wi-Fi) and Bluetooth communication devices are examples of devices that provide wireless communication. • Every country has different restrictions on the use of wireless devices.
Appendix Explosive Device Proximity Warning United States of America and Canada Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use. USA and Canada Safety Requirements and Notices Do not touch or move antenna while the unit is transmitting or receiving.
Appendix The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency. Any changes or modification to said product not expressly approved by Intel could void the user’s authority to operate this device. 85 Challenger Road. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.
Appendix Health and safety information If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet helpful: “Something About Interference.” Exposure to Radio Frequency (RF) Signals Certification Information This is available at FCC local regional offices.
Appendix For corresponding model only For body worn operation, this model meets the FCC RF exposure guidelines when used with Samsung accessory designated for this product. Non-compliance with the above restrictions may result in violation of FCC RF exposure guidelines. The Specific Absorption Rate (SAR) is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram (W/kg). The FCC wireless devices to comply with a safety limit of 1.6 watts per kilogram (1.
Appendix Manufacturer information RTC caution CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the Manufacturer’s instruction. Samsung Electronics Co., Ltd. 129, Samsung-Ro, Yeongtong-Gu, Suwon-City, Gyeonggi-Do, 443-742, Korea Samsung Electronics Vietnam Co., Ltd.
Appendix Canada Innovation, Sciences et Développement économique Canada Innovation, Science and Economic Development Statement: L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence.
Appendix WEEE symbol information Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Correct disposal of this product (Waste Electrical & Electronic Equipment) Business users should contact their supplier and check the terms and conditions of the purchase contract.
Appendix Removing the battery (Europe only) Correct disposal of batteries in this product • To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy. (Applicable in countries with separate collection systems) This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life.
Appendix Samsung package Take-Back program (USA only) USA only This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA. In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. “Perchlorate Material- special handling may apply, see www.dtsc.ca.gov/hazardouswaste/perchlorate.” Simply call the following number for the locations nearest you.
Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is subject to change without prior notice. www.samsung.com English. 08/2022. Rev. 1.
