FULL MANUAL HW-B550 Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.
SAFETY INFORMATION SAFETY WARNINGS WARNING •• To reduce the risk of fire or electric shock, do TO REDUCE THE RISK OF ELECTRIC SHOCK, DO not expose this appliance to rain or moisture. NOT REMOVE THE COVER (OR BACK). CAUTION NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Refer to the table below for an explanation of symbols which may be on your Samsung product. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. This symbol indicates that high voltage is present inside.
PRECAUTIONS 5. The battery used with this product contains chemicals that are harmful to the environment. Do not dispose of the battery 1. Ensure that the AC power supply in your in the general household trash. Do not house complies with the power expose the battery to excess heat, direct requirements listed on the identification sunlight, or fire. Do not short circuit, sticker located on the bottom of your product.
CONTENTS 01 Checking the Components 6 02 Product Overview 7 03 04 05 06 Front Panel / Top Panel of the Soundbar -------------------------- 7 Bottom Panel of the Soundbar -------------------------- 8 Using the Remote Control 9 Inserting Batteries before using the Remote Control (AAA batteries X 2) -------------------------- 9 How to Use the Remote Control -------------------------- 9 Using the Hidden Buttons (Buttons with more than one function) -------------------------- 13 Output s
07 Connecting an External Device 26 Method 1. Connecting using an HDMI Cable -------------------------- 26 Method 2.
01 CHECKING THE COMPONENTS SOUND MODE WOOFER CH LEVEL Soundbar Main Unit TONE CONTROL Subwoofer Remote Control / Batteries AC/DC Adapter (Soundbar) HDMI Cable x2 Power Cord (Subwoofer, Soundbar) x2 Wall Mount Guide Holder-Screw x2 x2 (M4 x L10) Screw Bracket-Wall Mount •• For more information about the power supply and power consumption, refer to the label attached to the product.
02 PRODUCT OVERVIEW Front Panel / Top Panel of the Soundbar Top Panel Display Displays the product’s status and current mode. (Power) Button Turns the power on and off. •• Auto Power Down Function The unit turns off automatically in the following situations: –– In D.IN / HDMI / BT / USB Mode : If there is no audio signal for 20 minutes. (Volume) Button Adjusts the volume. •• When adjusted, the volume level appears on the Soundbar’s front display.
Bottom Panel of the Soundbar HDMI IN DIGITAL AUDIO IN (OPTICAL) DIGITAL AUDIO IN DIGITAL AUDIO IN DIGITAL AUDIO IN (OPTICAL) (OPTICAL) (OPTICAL) USB (5V 0.5A) HDMI IN HDMI IN HDMI IN HDMI IN HDMI IN HDMI IN USB (5V 0.5A) USB (5V 0.5A) USB (5V 0.5A) DIGITAL AUDIO IN (OPTICAL) DIGITAL AUDIO IN (OPTICAL) DIGITAL AUDIO IN USB (5V 0.5A) (OPTICAL) USB (5V 0.5A) HDMI IN TO TV HDMI (ARC) HDMI TO TV HDMI TO TV (ARC) (ARC) HDMI IN USB (5V 0.
03 USING THE REMOTE CONTROL Inserting Batteries before using the Remote Control (AAA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AAA batteries (1.5V) oriented so that their polarity is correct. Slide the back cover back into position. How to Use the Remote Control Turns the Soundbar on and off.
WOOFER By pressing the button, you can adjust the volume of the each speaker. TONE •• Press the button to select VIRTUAL CENTER LEVEL and then adjust the volume CONTROL between -6~+6 by using the Up/Down buttons. •• If the Rear Speakers (sold separately) are connected, the setting REAR LEVEL is supported. To adjust the volume of the REAR LEVEL between -6 to +6 by using the Up/ Down buttons. CH LEVEL SOUND MODE CH LEVEL WOOFER By pressing the button, you can set the audio function.
Press the indicated areas to select Up/Down/Left/Right. Up/Down/ PAIR Left/Right SOUND MODE Press Up/Down/Left/Right on the button to select or set functions. •• Repeat To use the Repeat function in “USB” mode, press the Up button. VOL WOOFER •• Music Skip Press the Right button to select the next music file. Press the Left button to select the previous music file.
By pressing the button, you can select the desired sound mode. SOUND MODE SOUND MODE SURROUND SOUND BASS BOOST GAME ADAPTIVE DTS VIRTUAL:X STANDARD –– SURROUND SOUND Provides a wider sound field than standard. WOOFER –– TONE –– CONTROL CH LEVEL BASS BOOST Sound field mode with emphasis on bass sound. GAME Provides stereoscopic sound to immerse you in the action while gaming.
Using the Hidden Buttons (Buttons with more than one function) Hidden Button Reference page Remote Control Button Function WOOFER (Up) TV remote control On/Off (Standby) page 14 Left TV Auto connect On/Off (BT Ready) page 25 Up ID SET page 11 7 Band EQ page 10 DRC ON/OFF (Standby) page 12 Bluetooth Power page 12 Bluetooth Multi-connection On/Off (Standby) page 32 (Sound Control) SOUND MODE PAIR Output specifications for the different sound effect modes Output Effect SURROUND SOUND Bl
Adjusting the Soundbar volume with a TV remote control Adjust the Soundbar volume using the TV’s remote control. •• This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not supported. •• Set the TV speaker to External Speaker to use this function. •• Manufacturers supporting this function: Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA 1. Turn Off the Soundbar. 2.
04 CONNECTING THE SOUNDBAR Connecting Electrical Power Use the power components to connect the Subwoofer and Soundbar to an electrical outlet in the following order: 1. Connect the power cord to the Subwoofer. 2. Connect the power output cable to the power adapter, and then to the Soundbar. 3. Connect the power cord to a wall socket. See the illustrations below. •• For more information about the required electrical power and power consumption, refer to the label attached to the product.
Connecting the Soundbar to the Subwoofer When the subwoofer is connected, you can enjoy rich bass sound. Automatic connection between the Subwoofer and the Soundbar When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the subwoofer is automatically connected to the Soundbar. •• When auto pairing is complete, the blue indicators at the rear of the subwoofer turn on.
Manually connecting the Subwoofer if automatic connection fails Before performing the manual connection procedure below: •• Check whether the power cables for the Soundbar and subwoofer are connected properly. •• Make sure that the Soundbar is turned on. 1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. •• The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. 5 Sec Rear of Subwoofer 2.
NOTES •• Do not connect the power cord of this product or your TV to a wall outlet until all connections between components are complete. •• Before moving or installing this product, be sure to turn off the power and disconnect the power cord. •• If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will turn red after blinking blue several times. •• If you use a device that uses the same frequency (5.
Connecting an SWA-9100S (Sold Separately) to your Soundbar Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-9100S, sold separately) to your Soundbar. 1. Connect the Wireless Receiver Module to 2 Surround Speakers. –– When connecting the speaker cable, connect the core wire to the speaker. SURROUND-RIGHT SURROUND-RIGHT –– The speaker cables are colour coded.
3. Press and hold the Up button on the remote control for at least 5 seconds. •• The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. •• The Soundbar will automatically power on when ID SET is complete. PAIR 5 Sec SAMSUNG logo is on the top ID SET ND SOUODE M CAUTION •• If your Soundbar was playing music when it connects to the SWA-9100S, you may hear some stuttering from the woofer as the connection finalises. 4.
05 USING A WIRED CONNECTION TO THE TV Hear TV sound from your Soundbar through wired or wireless connections. •• When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using the TV’s remote control. –– This feature is supported by 2017 and later Samsung Smart TVs that support Bluetooth when you connect the Soundbar to the TV using an optical cable.
•• If TV sound is inaudible, press the (Source) button on the remote control or on the top of the Soundbar to switch to “D.IN” mode. The screen displays “D.IN” and “TV ARC” in sequence, and TV sound is played. •• If “TV ARC” does not appear in the display window of the Soundbar main unit, confirm that the HDMI cable is connected to the correct port. •• Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.
Method 2. Connecting using an Optical Cable Pre-connection Checklist •• When both the HDMI cable and optical cable are connected, the HDMI signal is received first. •• When you use an optical cable and the terminals have covers, be sure to remove the covers. Optical Cable Bottom of the Soundbar (not supplied) DIGITAL AUDIO IN (OPTICAL) OPTICAL OUT Top of the Soundbar USB (5V 0.5A) AUX IN D.IN 1.
06 USING A WIRELESS CONNECTION TO THE TV Connecting a TV via Bluetooth When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling. •• Only one TV can be connected at a time. PAIR OR ND SOUODE M The initial connection 1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode. (OR) a. Press the (Source) button on the top panel and then select “BT”.
Disconnecting the Soundbar from the TV Press the (Source) button on the top panel or on the remote control and switch to any mode but “BT”. •• Disconnecting takes time because the TV must receive a response from the Soundbar. (The time required may differ, depending on the TV model.) •• To cancel the automatic Bluetooth connection between the Soundbar and TV, press the Left button on the remote control for 5 seconds with the Soundbar in “BT READY” status.
07 CONNECTING AN EXTERNAL DEVICE Connect to an external device via a wired connection or Bluetooth connection to play the external device’s sound through the Soundbar. Method 1. Connecting using an HDMI Cable Top of the Soundbar External Device HDMI IN HDMI OUT HDMI HDMI Cable HDMI TO TV (ARC) Bottom of the Soundbar HDMI IN (ARC) HDMI Cable 1. Connect an HDMI cable from the HDMI IN port on the bottom of the Soundbar to the HDMI OUT port on your digital device. 2.
Method 2. Connecting using an Optical Cable BD / DVD player / Set-top box / Optical Cable Game console (not supplied) Bottom of the Soundbar DIGITAL AUDIO IN (OPTICAL) OPTICAL OUT Top of the Soundbar USB (5V 0.5A) AUX IN D.IN 1. Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT port of the Source Device using a digital optical cable (not supplied). 2. Select “D.IN” mode by pressing the (Source) button on the top panel or on the remote control.
08 CONNECTING A USB STORAGE DEVICE You can play music files located on USB storage devices through the Soundbar. USB port DIGITAL AUDIO IN (OPTICAL) USB (5V 0.5A) HDMI IN HDMI TO TV (ARC) DIGITAL AUDIO IN (OPTICAL) DC 24V USB USB (5V 0.5A) 1. Connect the USB device to the USB port on the bottom of the product. 2. Press the (Source) button on the top panel or on the remote control, and then select “USB”. 3. “USB” appears in the display screen. 4.
09 CONNECTING A MOBILE DEVICE Connecting via Bluetooth When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling. •• The connection is limited to one TV or two Bluetooth devices at the same time. PAIR OR Bluetooth device ND SOUODE M The initial connection 1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode. (OR) a. Press the (Source) button on the top panel and then select “BT”.
What is the difference between BT READY and BT PAIRING? •• BT READY : In this mode, you can search for previously connected TVs or connect a previously connected mobile device to the Soundbar. •• BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the on the remote control or press and hold the PAIR button (Source) button on the top of the Soundbar for more than 5 seconds while the Soundbar is in “BT” mode.
Disconnecting the Bluetooth device from a Soundbar You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s user manual. •• The Soundbar will be disconnected. •• When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display “BT DISCONNECTED” on the front display. Disconnecting the Soundbar from the Bluetooth device Press the (Source) button on the top panel or on the remote control, and then change to any mode except “BT”.
Bluetooth Multi connection The Soundbar can be connected to 2 Bluetooth devices at the same time. Bluetooth device A Bluetooth device B 1. Connect the Soundbar to up to two Bluetooth devices. (See page 29) 2. Play music from one of the connected Bluetooth devices while two devices are connected. 3. If music is played from the Bluetooth device “B” while playing from the device “A”, the music is started playing on the device “B” and automatically being stopped/paused playback on the device “A”. 4.
10 INSTALLING THE WALL MOUNT Wallmount Components Wall Mount Guide Installation Precautions x2 x2 •• Install on a vertical wall only. (M4 x L10) •• Do not install in a place with high temperature or humidity. Holder-Screw •• Verify whether the wall is strong enough to Screw x2 support the product’s weight. If not, reinforce the wall or choose another installation point.
2. Align the Wall Mount Guide’s Centre Line 5. Push a screw (not supplied) through each with the centre of your TV (if you are Holder-Screw, and then screw each screw mounting the Soundbar below your TV), and firmly into a support screw hole. then fix the Wall Mount Guide to the wall using tape. (Not supplied) •• If you are not mounting below a TV, place the Centre Line in the centre of the installation area. 6.
7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the wall. 11 SOFTWARE UPDATE Samsung may offer updates for the Soundbar’s system firmware in the future. USB port DIGITAL AUDIO IN (OPTICAL) USB (5V 0.5A) HDMI IN HDMI TO TV (ARC) DIGITAL AUDIO IN (OPTICAL) DC 24V USB (5V 0.5A) 8. Slide the Soundbar down as shown below so that the Bracket-Wall Mounts rest securely If an update is offered, you can update the on the Holder-Screws.
Update Procedure If UPDATE is not displayed Important: The update function erases all user 1. Turn off the Soundbar, disconnect and then settings. We recommend you write down your reconnect the USB storage device that settings so that you can easily reset them after contains the update files to the Soundbar’s the update. Note that updating the firmware USB port. resets the subwoofer connection too. 2. Disconnect the Soundbar’s power cord, 1.
12 TROUBLESHOOTING Before seeking assistance, check the following. Soundbar does not turn on. Subwoofer does not output any sound. ;; Check whether the power cord of the Soundbar is correctly inserted into the outlet. ;; Check whether the LED indicator on the rear of the Subwoofer is on in blue. Reconnect the Soundbar and Subwoofer if the indicator is blinking in blue or turned red. (See page 17.) ;; You may experience an issue if there is an obstacle between the Soundbar and Subwoofer.
There is no sound in when connecting to the TV in HDMI TO TV (ARC) mode. Sound drops out when connected via Bluetooth. ;; Your device is unable to play the input signal. Change the TV’s audio output to PCM or Dolby Digital. (For a Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound → Expert Settings → Digital Output Audio Format) ;; If your device that is connected via Bluetooth moves too far away from the Soundbar, it may cause the sound to drop out.
13 LICENCE [ENERGY STAR] ENERGY STAR qualified model only –– Your Samsung product is ENERGY STAR qualified in its factory default setting. Change to certain features, settings and functionality in this product can change the power consumption, possibly beyond the limits required for ENERGY STAR qualification. –– Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of the Government agencies, designed to promote energy efficient products and practices. Refer to www.
14 OPEN SOURCE LICENCE NOTICE . To send inquiries and requests for questions regarding open sources, contact Samsung Open Source (http://opensource.samsung.com) 15 IMPORTANT NOTES ABOUT SERVICE Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.
16 SPECIFICATIONS AND GUIDE Specifications Model Name HW-B550 USB 5V/0.5A Weight 2.1 kg Dimensions (W x H x D) 860.0 x 59.4 x 75.0 mm Operating Temperature Range +5°C to +35°C Operating Humidity Range 10 % ~ 75 % AMPLIFIER 160W(40Wx4) Rated Output power Supported play formats (DTS 2.0 and DTS Virtual:X sound are played in LPCM 2ch, Dolby Audio™ (supporting Dolby® DTS format.) Subwoofer Name Digital), DTS, DTS Virtual:X PS-WB65D Weight 5.1 kg Dimensions (W x H x D) 184.0 x 346.0 x 295.
© 2022 Samsung Electronics Co., Ltd. All rights reserved. Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Centre. Country / Area Samsung Service Centre Web Site ` Asia Pacific CHINA 400-810-5858 www.samsung.com/cn/support TAIWAN 0800-329-999 0809-00-5237 ( B2B / Dealer) www.samsung.
SAMSUNG USER MANUAL 111111 1IIIII IllIII III 1111111111111111111111111111 YOMSGBSS0-0002-00 HW-B550 (fl You can access the FULL MANUAL on Samsung's on-line customer support center by scanning the QR code on the left. To see the manual on your PC or mobile device, download the manual in document format from Samsung's website. (http://www.samsung.com/support) QUESTIONS OR COMMENTS? Country IN THEUS Samsung Service Center ~ 1-800-SAMSUNG (726-7864) Web Site I www.samsung.
FCC NOTE (for U.S.A): SAFETY INFORMATION FCC Supplier's Declaration of Conformity • The following also applies to the Wireless Subwoofer (PS-WB65D). SAFETY WARNINGS TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Refer to the table below for an explanation of symbols which may be on your Samsung product. DO NOT OPEN. LL This symbol indicates that high voltage is present inside.
CALIFORNIA USA ONLY (Applicable for networking models only.) This Perchlorate warning applies only to primary CR(Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA "Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate." Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.
01 CHECKING THE COMPONENTS HDMI IN Inputs digital video and audio signals simultaneously using an HDMI cable. Connect to the HDMI output of an external device. E Sound bar Main Unit/ Subwoofer / Remote Control/ Batteries / Power Cord X 2 (Subwoofer, Sound bar)/ AC/DC Adapter (Sound bar)/ Optical Cable/ Wall Mount Guide/ Holder-Screw X 2 I Bracket-Wall Mount X 2 I Screw (M4 x LlO) X 2 NOTES • For more information about the power supply and power consumption, refer to the label attached to the product.
NOTES • If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Sound bar, interference may cause some 05 CONNECTING WIRELESSLY sound interruption. • The maximum transmission distance of the main unit's wireless signal is about 32 8 ft (10 ml, but may vary depending on your operating environment.
06 TROUBLESHOOTING Refer to the instructions below if this product does not f unction properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (l-800-726-7864). Soundbar does not turn on. • Check whether the power cord of the Sound bar is correctly inserted into the outlet. Soundbar works erratically. • After removing the power cord, insert it again.
- 09 SPECIFICATIONS AND r. [ENERGY STAR] ENERGY STAR qualified model only - Your Samsung product is ENERGY STAR qualified in its factory default setting. Change to certain features, settings and functionality in this product can change the power consumption, possibly beyond the limits required for ENERGY STAR qualification. - Environmental Protection Agency and Department of Energy. ENERGY STAR is ajoint program of the Government agencies, designed to promote energy efficient products and practices.
LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of: One (1) Year Parts and Labor* (*90 Days Parts and Labor for Commercial Use) This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States.
SAMSUNG 111111111111111 III III IIIIIIIIIIIIIIIII IIIII Ill Ill YCDSBBSS0-1001-00 01 USING THE REMOTE CONTROL D fJ Bl Power button ~(Source) button Press to select a source connected to the Soundbar. * Bluetooth PAIR button Switch the Sound bar to Bluetooth pairing mode. Up/Down/Left/ Right buttons Jl,-II (Play/ Pause) button (3 ~ (Mute) button iJ + c_ 9 ~ - 10 _:__J WOOFER IE} SOUND MODE button You can select the desired sound effect.
Components I (•l --! ~ w7 ~ x2 x2 (M4x LlO) e 0 e ~ e RearofSoundbar 1. .+ ~ 2 inches (5 cm) ♦ ormore Right end of Sound bar (;> 4. 2. 3. ~-------e ~~e I,_.
CENTER LINE HW-B5xx C TYPE : 388mm C 0 Ci) AH81-15446A