User manual

61 - English
Appendix
Symptom Check/Remedy
No HDMI output.
• Check the connection between the TV and the HDMI jack of the product.
• Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input resolution.
Abnormal HDMI output
appears on the screen.
• If random noise appears on the screen, it means that TV does not support HDCP
(High-bandwidth Digital Content Protection).
AllShare function
You can see folders shared
through AllShare, but
cannot see the files.
• AllShare only shows Video, Photo, and Music files. Other types of files are not
displayed.
Video plays intermittently.
• Check if the network is stable.
• Check if the network cable is properly connected and if the network is overloaded.
• The wireless connection between the DLNA compatible device and the product is
unstable.
Check the connection.
The AllShare connection
between the product and
PC is unstable.
• IP addresses under the same subnetwork should be unique, otherwise IP collision
can results in such a phenomenon.
• Check if you have a firewall enabled.
If so, disable the firewall function.
BD-LIVE
The home cinema cannot
connect to the BD-LIVE
server.
• Test whether the network connection is active by using the Network Status
function.
• Check whether a USB memory device is connected to the product.
• The memory device must have at least 1GB of free space to accommodate the
BD-LIVE service.
You can check the available size in BD Data Management. (See page 51)
• See if the BD-Live Internet Connection option is set to Allow(All).
• If all above fails, contact the contents provider or update to the latest firmware.
When using the BD-LIVE
service, an error occurs.
• The USB memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 51)
✎
When the factory default settings are restored, all stored user BD data is deleted.
Hereby, Samsung Electronics, declares that this equipment is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC.
The original Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search
Product Support and enter the model name.
This equipment may be operated in all EU countries.
This equipment may only be used indoors.
HT-H7500WM_7750WM-XU-0515.indd 61HT-H7500WM_7750WM-XU-0515.indd 61 2014-05-19  1:32:132014-05-19  1:32:13