User's Manual

Understanding display messages
115
4. Troubleshooting
Network-related messages
Misc. messages
Message Meaning Suggested solutions
Network Problem
IP Conflict
The network IP address you have set is being used by
someone else.
Check the IP address and reset it if necessary (see
Advanced Guide).
802.1x
Network Error
Fail to authenticate. Check the network authentication protocol. If the problem
persists, contact your network administrator.
Message Meaning Suggested solutions
Door Open
Close it
The front cover or rear cover is not securely latched. Close the cover until it locks into place.
Door of scanner is open The document feeder cover is not securely latched. Close the cover until it locks into place.
Error [error number]
Turn off then on
The machine unit cannot be controlled. Reboot the power and try the printing job again. If the
problem persists, please call for service.
Memory Full
Remove Job
The memory is full. Print or remove the received fax job in Secure Receive (see
Advanced Guide).
Scanner Locked The scanner is locked. Reboot the power. If the problem persists, please call for
service.