User's Manual

For Customers in the United States 65
3. You are responsible for sending the phone to the repair center. In
order to repair or replace a phone under warranty, Brightstar also
requires that a legible and unmodified purchase document, stating
vendor's name and address, date and place of purchase, type of
phone and IMEI (to display the IMEI on your phone's screen, type:
*#06#), be attached to the warranty, and that the information on the
phone identification label be legible and that such label or any other
seal have not been tampered with. The warranty applies under
normal usage for the period outlined above. Prior to sending the
phone for repair, it is your responsibility to backup at your expense
any customized data stored in the phone (such as phonebook,
settings, wallpapers, and previously downloaded data).
BRIGHTSTAR IS NOT RESPONSIBLE FOR DAMAGE TO
CUSTOMER FILES, PROGRAMS OR DATA. The information or
operating elements and the contents of files will not be re-installed in
any case in the event of loss. Brightstar may decide, at its option, to
repair the phone with new or reconditioned parts, or replace the
phone with a new phone or with a phone in good working condition.
During its repair work Brightstar may make, where necessary, any
technical modifications to the phone where these modifications do
not adversely affect functionality. Faulty parts to be replaced during
a repair under warranty become the property of Brightstar.
The
application of the warranty is subject to the full payment of the sums
due for the phone when the request for support is made
.
4. Breakdowns, damage or malfunctions due to the following are
excluded from the limited warranty: (i) non-compliance with the
installation and use instructions, (ii) an external cause (such as
shock, lightning, fire, vandalism, malice, water damage of any type,
contact with various liquids or any harmful agent, unsuitable electric
current, extreme humidity or heat, improper storage, etc.), (iii)
modifications of the phone made without the written consent of
Brightstar, (iv) a servicing fault, as described in the documentation
supplied with the phone, (v) lack of supervision or care, (vi) poor
environmental conditions of the phone (including temperature and
hygrometry, effects of variations in electric voltage, interference from
the mains network or earth), (vii) repair, including opening or trying
252895491_my202H_en.book Page 65 Mercredi, 25. avril 2007 9:18 09