Warranty

WARRANTY
Please Note: Mayline®—Safco® does not require the customer to fill out a warranty registration
card. Please keep all purchase documents for the product in event the warranty is needed. Contact
our Customer Care team for any warranty assistance at [e-mail] or [phone].
Our warranty is a way of pledging excellence in the quality of our products. It is a way of protecting
our customer’s investments and continuing product improvement. Mostly, our warranty is a way of
extending our dedication to our customers.
LIMITED LIFETIME WARRANTY
Safco warranty obligation: We pledge to repair or replace, at Safco’s option, any Safco product or
component that is defective in material or workmanship for as long as you, the original purchaser,
own it. This warranty is subject to the provisions below.
LIABILITY LIMITATIONS
The following listed parts, components and supplies are covered under warranty in accordance with
the below schedule following the product purchase date.
 One Year: Mogo Seat
 Ten Years: Seating controls and cylinders, Rumba™, Cha-Cha™, Tango™ and Electric Height-
Adjustable Table Series laminates. AlphaBetter® Phenolic and Kydex® tops.
 Five Years: Glides, casters and polymer-based components, user-adjustable work surface
mechanisms, seating upholstery fabrics, foam, laminates, veneer finishes and other covering
materials, drawer glides, controls and guides that are in contact with moving parts, AlphaBetter®
patented Pendulum™ Swinging Footrest Bar and electrical components.
 Three Years: Outdoor Products (Entourage™, Evos™, Canmeleon™, Cogo™).
WARRANTY SUBJECT TO EXCLUSIONS
Exclusions pertaining to this warranty are as follows but are not limited to:
 Product or product components utilized with the intent to rent or lease.
 Freight damages: Safco is not liable for any product damages sustained during shipping or handling
operations. Safco provides specific policies and requirements regarding shipping and handling, and
reserves the right to review and address product distribution matters separately.
 Normal wear and tear.
 Product negligence: A product is not considered defective upon improper installation, or misuse of
the product or its components.
 Alterations or attachments to the product that were not approved by Safco.
 All COM fabric is not covered under this warranty.
 All corrugated products or components.
 Use of non-multiple shift products for multiple shifts.
 Products used for rental purposes.
Safco's warranty obligation is limited to normal use upon receipt of our products.
Normal commercial usage for seating is defined as the equivalent of a single shift, forty (40) hour
workweek. To the extent that a seating product is used in a manner exceeding this, the applicable
warranty period will be reduced in a prorata manner.
Models warranted for multiple shifts:
 Task Master® Industrial Series
 Soft Tough™ Series
 WorkFit™ Polyurethane Series
 Uber™ Series (500 lbs.)