CrystalView Plus ENHANCED CAT5 KVM EXTENDER INSTALLATION AND OPERATIONS MANUAL 10707 Stancliff Road Houston, Texas 77099 Phone: (281) 933-7673 Internet: WWW.ROSE.
LIMITED WARRANTY ® Rose Electronics warrants the CrystalView Plus™ to be in good working order for one year from the date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working order at any time during this one-year warranty period, Rose Electronics will, at its option, repair or replace the Unit as set forth below. Repair parts and replacement units will be either reconditioned or new. All replaced parts become the property of Rose Electronics.
FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses and can radiate radio frequency energy and if not installed and used properly, that is in strict accordance with the manufacturer’s instructions may cause interference to radio communication.
EUROPEAN UNION DECLARATION OF CONFORMITY ACCORDING TO COUNCIL DIRECTIVE 89/336EEC & 73/23EEC This equipment is in conformity with the protection requirements of the following Council Directives: The Declaration of Conformity is based upon compliance of the product with the following harmonized standards: EN55022: 1998 EN61000-4-5: 1995 EN55024: 1998 EN61000-4-6: 1996 EN61000-4-2: 1995 EN61000-4-11: 1994 EN61000-4-3: 1995 EN60950: 2000 EN61000-4-4: 1995
TABLE OF CONTENTS Contents Disclaimer ...................................................................................................... 1 System introduction ....................................................................................... 1 Features .................................................................................................... 2 Compatibility ............................................................................................. 3 Package contents ....................
Figures Figure 1. Single Video (Local models) ........................................................... 4 Figure 2. single Video (Remote models) ....................................................... 5 Figure 3. Dual video (Local models) .............................................................. 6 Figure 4. Dual video (Remote models) .......................................................... 7 Figure 5. Quad video (Remote models) ........................................................ 8 Figure 6.
INTRODUCTION Disclaimer While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein. The manufacturer reserves the right to change the specifications, functions, or circuitry of the product without notice.
Features Available in single, dual, and quad video models Extend a KVM station from a CPU using a single CAT-x cable. (Up to 650 feet at resolutions of 1600 x 1200 @ 60Hz, 1,000 feet for the resolutions of 1280 x 1024 @ 75Hz.) Supports PCs, serial, and full stereo audio Supports PS/2 keyboard/mouse and all PC video formats The CrystalView Plus uses a microprocessor to emulate the keyboard and mouse for plug and play operation.
Compatibility Computers PCs with standard PS/2 keyboards and PS/2 mice Monitors VGA to UXGA HV, Composite, Sync-on-green, Keyboards PS/2 types of keyboard. Mouse PS/2, (2 or 3-button), Wheel mouse Microsoft IntelliMouse Serial Devices (Serial/Audio model only) Touchscreens, Graphic Tablets, Serial printers/plotters, Computer terminals Serial mice, Other standard asynchronous serial devices.
MODELS Single video Local models Front view Rear view Rear view with serial/audio Rear view with local access Rear view with local access & serial/audio Figure 1. Single Video (Local models) Connectors: Front RJ45 CATx cable connection (front panel) Rear Local Single HD15M CPU video connection. MiniDin-6 (2) CPU keyboard and mouse connections . Rear Local Single with serial/audio HD15M CPU video connection.
Single video Remote models Front view Rear view Rear view with serial/audio Figure 2. single Video (Remote models) Connectors: Front RJ45 CATx cable connection (front panel) Rear Remote HD15F MiniDin-6 Power KVM video connection. (2) KVM keyboard and mouse connections 9V power adapter connector Rear remote with serial/audio HD15F KVM video connection MiniDin-6 (2) KVM keyboard and mouse connections DB9M Serial connector Audio (2) 3.
Dual video local models Front view Rear view Rear view with serial/audio Figure 3. Dual video (Local models) Connectors: Front RJ45 (2) CATx cable connection (front panel) Rear Local DB25F Power (2) CPU & second video Optional 5V DC power adapter connector Rear Local with serial/audio DB25F (2) CPU & second video. DB9F Serial connector Audio (2) 3.
Dual video remote models Front view Rear view Rear view with serial/audio Figure 4. Dual video (Remote models) Connectors: Front RJ45 (2) CATx cable connection (front panel) Rear remote HD15F HD15F MiniDin-6 Power KVM station video Second video monitor (2) KVM keyboard and mouse connections 9V DC power adapter connector Rear remote with serial/audio HD15F KVM station video HD15F Second video monitor MiniDin-6 (2) KVM keyboard and mouse connections Audio (2) 3.
Quad video remote models Front view Rear view Rear view with serial/ audio Figure 5.
CABLES Cables CrystalView Plus Local Unit to CPU cable A CPU adapter cable is used to connect from the Local Unit to a CPUs keyboard, video monitor and mouse ports. The Serial/Audio models use a male-to-male cable configured on both ends with an HD15M VGA connector, two MiniDin-6 connectors for the PS/2 keyboard and mouse, a 3.5mm audio cable, and a DB9MF serial cable. The dual video model uses a DB25M to HD15M cable.
Serial cable To connect the Local Unit to the CPUs DB9 serial port, you can use a standard DB9MF serial 1:1 (DTE-DCE) cable. The Remote Units “SERIAL” port is wired as DTE (the same as the CPUs serial port). To connect a serial printer or other DTE devices to the Remote Unit, you will need a Nullmodem (crossover) cable between the Remote Unit and the device. Select Xon/Xoff software flow control on the printer and PC. A serial Touchscreen can be directly connected to the Remote unit’s serial port.
INSTALLATION Installation Please refer to the safety section first before proceeding with any installation or configuration of the CrystalView Plus. Installation of the CrystalView Plus consists of three easy steps. 1. Connect the cables to the equipment. 2. Applying power. 3. Adjust the video channels (if needed). More advanced users can refer to Appendix E for a quick installation and video compensation adjustment guide.
Connecting the cables CATx CABLE LOCAL REMOTE CPU CABLE SERIAL/AUDIO KVM STATION SERIAL MIC SPEAKERS Figure 6. Single video cabling Local unit to CPU cabling (Refer to Figure 1 and Figure 6) The keyboard, video, and mouse ports on the CPU are connected to the keyboard, video, and mouse ports on the CrystalView plus using an appropriate CPU adapter cable.
Remote unit to KVM station cabling (Refer to Figure 2 and Figure 6) On the remote unit, the KVM station’s keyboard, monitor, and mouse cables are connected directly to the CrystalView Plus keyboard, monitor, and mouse connectors. Serial/audio models (Refer to page 10 for a description of serial and audio cabling) Serial port The serial port on all models is a DB9F on the local unit and DB9M on the remote unit. The serial port on the remote unit is the same as the DB9M serial connector on your computer.
Dual Video cabling (Refer to Figure 3 & Figure 7) The CrystalView Plus dual video models provide total access to one PC and the ability to view a second video source from an extended distance over a pair of CATx cables. The second video source connected to the local unit can be any separate, composite TTL level, or sync on green video source. Video #2 LOCAL CATx CABLE S Video #1 REMOTE 2nd Video CPU CABLE KVM STATION SERIAL MIC SPEAKERS Figure 7.
Remote unit to KVM station cabling (Refer to Figure 4 and Figure 7) On the remote unit, the KVM station’s keyboard, monitor, and mouse cables are connected directly to the CrystalView Plus keyboard, monitor, and mouse connectors. Connect a second monitor to view the second video source. Serial/audio models (Refer to page 10 for a description of serial and audio cabling) Serial port The serial port on all models is a DB9F on the local unit and DB9M on the remote unit.
Quad Video Remote Unit cabling (Refer to Figure 3 and Figure 8) Video #4 Video #3 Video #2 Video #1 Quad video systems consist of two dual video local units and a single quad video remote unit. Video source #2, #3 and #4 route only the video to the remote unit. Figure 8. Quad video cabling For Quad video systems, the local units consist of two dual video units. Connect these units as described in the dual video section.
Connecting to a Rose KVM switch The CrystalView Plus can further enhance your system by connecting the local unit to a Rose KVM switch. This provides remote access to as many as 1,000 computers (depending on the type of KVM switch and topology configuration). CATx CABLE LOCAL REMOTE KVM SWITCH Figure 9. CrystalView Plus to a KVM switch Applying power (All models) Plug in the power adapter to a 100/240-volt source and to the power connector on the Remote Unit.
KEYBOARD COMMANDS Keyboard commands Note: Use only the numeric keys above the keyboard to initiate the keyboard commands from the remote unit. Do not use the numeric keypad.
Keyboard command descriptions Command mode – [L-Ctrl] + [L-Shift] + [F10] Entering the command mode sends the remote units keyboard instructions to the CrystalView Plus instead of the connected computer. In the command mode, the yellow LED on the remote units RJ45 connector for channel 1 will light indicating that the unit is in the command mode. The keyboard status LEDs (Num lock, Caps Lock, and Scroll Lock) will flash indicating which channel is selected.
Reset EQ & Delay values – [L-Ctrl] + [Home] Issuing this command resets the LF and HF equalization and the red, green, and blue delay values for the selected channel. Next Assisted EQ setting – [L-Ctrl] + [PgUp] This command resets the LF and HF equalization settings, then each time the command is issued, incrementally steps through a table of preset LF and HF equalization values for different cable lengths in 25m increments from 0 to 375m.
Toggle GREEN delay – [L-Ctrl] + [G] Each time this command is issued, the GREEN video component delay is toggled between 0 and 19ns. Toggle BLUE delay – [L-Ctrl] + [B] Each time this command is issued, the BLUE video component delay is toggled between 0 and 19ns. (Refer to Figure 12 for LF and HF adjustments) Reset EQ values – [L-Ctrl] + [End] Issuing this command will reset the HF and LF equalization values for the selected video channel to zero. Color delay values are not affected.
Reset keyboard and mouse – [F1] Pressing the [F1] key while in the command mode will reset the keyboard and mouse, and then exit the command mode. Use this command if the keyboard or mouse lock up or the mouse does not initialize properly. Send NULL mouse byte – [F3] Pressing the [F3] key while in the command mode will send a NULL byte to the system and then exits the command mode. Use this command to resynchronize an out of sync mouse. This command may need to be issued several times to re-sync the mouse.
Send NULL mouse byte If there is erratic movement of the mouse pointer, issue the NULL mouse byte command. This command sends a null mouse byte to the system and then exits the command mode. Some operating system’s mouse drivers may automatically re-synchronize the mouse signal if there is no mouse activity for a few seconds.
VIDEO ADJUSTMENTS Adjusting the video All video adjustments are performed from the remote unit. Make sure all connections are in place and the video from the computer(s) connected to the local unit are powered up and operating properly. An online test card has been developed for assisting in the video skew and color delay adjustments. If possible, display this test card on the remote unit to adjust. The online location of the test card is: http://www.rose.com/htm/crvtestcard.htm.
Black on White White on Black White on Gray Black on gray White on Cyan Yellow on gray Red on gray Red on black Green on black Blue on black SKEW SKEW KVM EXTENDER TEST CARD Figure 11. Video Test Card To begin adjusting the LF and HF equalization, display the text card as shown in Figure 11. Observe the “H” in the lower left corner of the test card. Compare it with the example shown in Figure 12 and adjust the LF or HF equalization to obtain sharp clean image edges.
In summary, adjusting the video consists of: 1. Enter the Command Mode 2. Select the video channel to adjust 3. Display the test card or a created straight line graphic that is equally divided into three color parts, RED, GREEN, and BLUE 4. Adjust the RED, GREEN, and BLUE delay to align the three colors 5. Observe the “H” in the lower left corner of the test card or display some text on a white background. 6. Adjust the LF and HF Equalization to eliminate smearing or bright streaks 7. Save the settings 8.
OPERATING INSTRUCTIONS Operating instructions- All units Once the Remote and Local Units are connected and configured, the Remote KVM station’s keyboard, video monitor and mouse will function as if it were directly connected to the CPU. All applications, upgrades and PC configurations can be performed normally. Each Rj45 connector on the remote unit has two LEDs. The left LED is yellow, the right one is green. The green LED on all channels will flash if a video signal is being received from the local unit.
TROUBLESHOOTING Troubleshooting The troubleshooting section is used as a guide to understanding the capabilities of the CrystalView Plus and for general troubleshooting. If you have any problems or questions concerning the installation, operation or usage of the CrystalView Plus that is not covered in this manual, please contact Rose Electronics for technical support. Image is not sharp / smeared Improper video equalization adjustment. Check CATx cable connections.
Only video is required, but no picture appears. The probable cause is that power to the Local Unit is not applied. The Local Unit obtains its power from the CPUs keyboard port. A keyboard cable must be connected from the Local Unit to the CPU even if no keyboard is required. A supplementary power supply can be obtained that connects to the Local Units keyboard connector. System does not detect a PS/2 mouse Keyboard and mouse cables reversed on the Local Unit.
SERVICE and SUPPORT Service Information Maintenance and Repair This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair or maintenance, you must first obtain a Return Authorization (RA) number from Rose Electronics or an authorized repair center. This Return Authorization number must appear on the outside of the shipping container. See Limited Warranty for more information.
SAFETY Safety The CrystalView Plus KVM extender has been tested for conformance to safety regulations and requirements, and has been certified for international use. Like all electronic equipment, the CrystalView Plus should be used with care. To protect yourself from possible injury and to minimize the risk of damage to the Unit, read and follow these safety instructions. Follow all instructions and warnings marked on this Unit.
Safety and EMC Regulatory Statements Safety information Documentation reference symbol. If the product is marked with this symbol, refer to the product documentation to get more information about the product. WARNING A WARNING in the manual denotes a hazard that can cause injury or death. CAUTION A CAUTION in the manual denotes a hazard that can damage equipment. Do not proceed beyond a WARNING or CAUTION notice until you have understood the hazardous conditions and have taken appropriate steps.
APPENDICES Appendix A. General specifications Maximum resolution 1600 x 1200 @ 60 Hz (Less than 650 feet / 200M) 1280 x 1024 @ 75 Hz (650 -1,000 feet / 200 – 300M) Video compatibility VGA to UXGA, RGB Video levels 0.7V P-P Video coupling DC Sync type Separate/composite TTL level Sync on green Sync polarity is preserved. Keyboard PC/AT, PS/2 Skew adjustment 2.
Dimensions Local Unit Single video Single video w/serial-audio Dual access Dual access w/serial-audio Dual video Dual video w/serial-audio Remote Unit Single video Single video w/serial-audio Dual video Dual video w/serial-audio Quad video Quad video w/serial-audio Weight Depth In / mm Height In / mm 7.76 / 197 7.76 / 197 7.76 / 197 7.76 / 197 5.75 / 146 5.75 / 146 3.94 / 100 3.94 / 100 3.94 / 100 3.94 / 100 4.33 / 110 4.33 / 110 1.38 / 38 1.73 / 44 1.38 / 38 1.73 / 44 1.14 / 29 1.73 / 44 5.
Appendix B. Parts and cables Part Number Description CRV-SL1 (Local) CRV-SL2 (Local) Single KVM station / single video Single KVM station / dual video CRV-DL1 (Local) CRV-R1V (Remote) CRV-R2V (Remote) CRV-R4V (Remote) /AUD TFR-05D400FSUB-2.1 Dual KVM stations / single video Single Video Dual Video Quad Video Audio & serial option Optional local unit power supply TRF-09D100FSUB-2.
Appendix C. Rack mount instructions The optional rack mount kit includes the following items: Two black anodized mounting brackets or 3 unit mounting shelf. 6 - 32 x 3/8” flat head mounting screws. To rack mount a single unit, attach the two rack mounting brackets to your Unit with the short flange against the Unit or mount up to three units on the Rackmount shelf. Do not over tighten the screws used to mount the Unit to the mounting brackets or shelf.
Appendix E. Quick Installation/Setup Guide This appendix provides a quick installation and video compensation guide for experienced users. Refer to the complete installation guide for a more detailed set of instructions. Install units 1. Connect Remote unit to KVM, serial & audio devices, additional video monitors (dual & quad models), and power 2. Connect Local unit to Computer or KVM switch 3. Connect Local unit to Remote unit with CAT5, CAT5e, or CAT6 cable 4.
10707 Stancliff Road Phone: (281) 933-7673 Houston, Texas 77099 Internet: WWW.ROSE.
