Warranty Guide
LIMITED WARRANTY
Most ROHL products or parts carry “Limited Warranties” against manufacturing defects as defi ned below.
Fireclay Kitchen Sinks 1-year Limited Warranty,
10-year Limited Warranty
on fading/staining
Stainless/
Stainless Copper Sinks Limited Lifetime Warranty
Soap Dispensers Limited Lifetime Warranty
Air Gaps, Coverplates,
Sink Hole Covers, Air Switches 2-year Limited Warranty
Kitchen Wire Sink Grids 1-year Limited Warranty
Kitchen Drains, Basket Strainers 2-year Limited Warranty
Perrin & Rowe® Kitchen and Bath Limited Lifetime Warranty
Hot Water Dispensers 5-year Limited Warranty
on faucet, 3-year Limited
Warranty on tank
Perrin & Rowe® Filtration Limited Lifetime Warranty
Pull-Outs/Pull-Downs Limited Lifetime Warranty
Italian Country Kitchen & Bath Limited Lifetime Warranty
Michael Berman Kitchen & Bath Limited Lifetime Warranty
Modern Kitchen & Bath Limited Lifetime Warranty
Transitional Bath Limited Lifetime Warranty
Sanitary Ware/
Bath Fixture Accessories 1-year Limited Warranty
Bath Accessories Limited Lifetime Warranty
Spa Shower 2-year Limited Warranty
Decorative Shower Drains 1-year Limited Warranty,
No warranty on fi nish
ROHL’s Promise — A “Limited Warranty” means ROHL LLC will provide free of charge, at its option, replacement part(s) or product (or a
comparable alternative product) to replace those which have proven defective in materials or workmanship within the warranty period on that product or
part as stated above.
ROHL LLC will not assume liability for labor expended, freight cost or damages accruing from the use of the material purchased from us. If material is
defective, the limit of damage is the price of the defective material. Proof of purchase (original sales receipt) from the original consumer purchaser must
be made available to ROHL LLC for all warranty claims. The warranty is not transferable and is extended solely to the original purchaser of the product,
so long as the product remains in its original installation.
Warranty Exclusions and Disclaimers — This warranty is for normal domestic use only and excludes defect or injury caused by or resulting
from misuse, abuse, neglect, accidental damage or improper installation.
IN NO EVENT WILL ROHL BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED ON BREACH OF WARRANTY,
BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL THEORY. DAMAGES THAT ROHL WILL NOT BE RESPONSIBLE
FOR INCLUDE, BUT ARE NOT LIMITED TO: LOSS OF PROFITS; LOSS OF SAVINGS OR REVENUE; LOSS OF USE OF THE PRODUCT OR ANY
ASSOCIATED EQUIPMENT; COST OF CAPITAL; COST OF ANY SUBSTITUTE EQUIPMENT, FACILITIES, OR SERVICES; DOWNTIME; THE CLAIMS
OF THIRD PARTIES, INCLUDING CUSTOMERS; AND DAMAGES OR INJURY TO PROPERTY.
This warranty gives you specifi c legal rights and you may also have other rights that vary from state to state.
In addition, the Limited Lifetime Warranty and term Limited Warranties do not apply to the replacement of components where damage is caused by
normal wear and tear, including without limitation excess mineral deposits from water. As a special note, avoid all cleaning products that contain abrasives,
ammonia, bleach and alcohol. They may damage the fi nish. Also, use only non-silicone caulking adhesive or plumbers putty for installation. Do not use lead
based acidic curing adhesive or mastic when installing product. Silicone caulking may also degrade brass material. The use of Blue RTV silicone during
installation will void the product warranty. Due to the harsh environment of sun, wind, rain and snow, installing ROHL products for outdoor use voids the
warranty.
ROHL DOES NOT OFFER AN EXPRESS WARRANTY ON THE FOLLOWING FINISHES FOR ANY OF ITS PRODUCTS: TUSCAN BRASS,
UNLACQUERED BRASS, FRENCH BRASS OR SPECIAL ORDER FINISHES.
General Disclaimer — All warranties other than the express Limited Warranty herein contained, including but not limited to any implied warranty
of merchantability or fi tness for a particular purpose, are limited in duration to the applicable warranty period set forth above, or the applicable limitations
period set by your state, whichever is shorter. Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
No Other Warranties — Unless modifi ed in a writing signed by both parties, this agreement is understood to be the complete and exclusive
agreement between the parties, superseding all oral or written prior agreements and all other communications between the parties relating to the subject
matter of this agreement, including statements made by salespersons. No employee of ROHL or any other party is authorized to make any warranty in
addition to those made in this agreement. The buyer is warned, therefore, to check this agreement carefully to see that it correctly refl ects those terms that
are important to the buyer.
Foreign Outlets Online — One of the benefi ts of the Internet is that it has granted consumers the opportunity to learn about and purchase
products from previously unknown foreign companies. Unfortunately, some foreign distributors who sell the foreign versions of ROHL’s products have
promoted these products for shipment to the United States. Though prices may look appealing, these products are not designed to be installed in American
homes and signifi cant problems may result. ROHL uses domestic distributors to ensure that its products meet American plumbing installation standards and
have American plumbing code approvals. ROHL will not service, warrant, nor provide customer support for product purchased from foreign distributors.
Commercial Limited Warranty — ROHL warrants its products installed in a commercial application to be free from manufacturing defects for
a period of one (1) year from the date of acquisition by original owner. IN COMMERCIAL INSTALLATIONS, THE ONE-YEAR LIMITED WARRANTY
IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Effective: 1/2016
www.rohlhome.com ROHL LLC 3 Parker Irvine, CA 92618 P 714.557.1933 F 714.557.8635
ROHL OFFERS A FIVE-YEAR LIMITED WARRANTY ON THE FOLLOWING FINISHES ONLY: INCA BRASS AND SATIN GOLD.
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