Warranty

Recon Limited Warranty
Reconditioned tools automatically receive a 1 year limited warranty from the date of purchase. Valid receipt from an
authorized retailer is required. Warranty is not transferable. Reconditioned tools will have the word ‘RECON’ or some
variation stamped into the tools housing. Reconditioned tools are not eligible for the Lifetime Service Agreement.
3-Year Limited Warranty
RIDGID® Brand Hand Held Power Tools, Stationary Power Tools, and Pneumatic Tools are automatically covered
under a 3-year Limited Warranty. This 3-Year Limited Warranty begins from the date of purchase shown by a valid
receipt. If a valid receipt is not available, the 3 year limited warranty period begins from the date of manufacture
shown by the serial code.
Lifetime Service Agreement
The original purchaser of an eligible product may elect to register for a free Lifetime Service Agreement. To accept
this Lifetime Service Agreement, you must register your product and submit proof of purchase for processing
approval as described below. The Lifetime Service Agreement provides the original owner of qualifying RIDGID®
Brand tools a lifetime of free replacement batteries, free service and free replacement parts subject to the limitations
set forth below.
The Lifetime Service Agreement is available free of charge, on all eligible RIDGID® Brand hand held power tools,
stationary power tools and pneumatic tools, subject to the terms and conditions stated below. Customers have 90
days from date of purchase to register tools for the Lifetime Service Agreement. Once all conditions of the registration
process are fulfilled, the tool’s service coverage lasts the lifetime of the original purchaser. The Lifetime Service
Agreement status on a tool is not transferable. Note: The RIDGID Lifetime Service Agreement is only available for
eligible RIDGID tools purchased at THE HOME DEPOT.
Conditions of the RIDGID® Brand Lifetime Service Agreement
To accept the RIDGID® Brand Lifetime Service Agreement, you must register your qualifying RIDGID® Brand Hand
Held Power Tool, Stationary Power Tool or Pneumatic Tool within 90 days after purchase. Register by logging on to
www.ridgid.com, click on “Product Registration,” and choose the appropriate product category. Log into your personal
account, if you do not have one, create an account. Then click ‘Register New Product’. Include all qualifying RIDGID
brand product information: complete model and serial numbers for each serialized piece of equipment, including
batteries and chargers. If you don’t have access to the internet, enclose a letter with the following information: First
name, last name, e-mail, date of birth, phone number, address, city, state, zip code, model number from package,
and the model/serial number of all qualifying serialized tool(s), battery(s), and charger(s) if applicable. Then mail the
online confirmation print out or the hand written letter with your original receipt (making a photo-copy of your receipt
to keep for your records is recommended) and the original UPC from the qualifying products package to: RIDGID®
Hand Held and Stationary Power Tool Technical Service, PO Box 1427, Anderson, SC 29622 for processing and
approval. All registrations must be made under the name of an individual person. Within approximately 6-8 weeks
after completion of the registration process and approval, you will receive confirmation via email or US mail that will
include your Customer ID number and verification that the tool has been upgraded to Lifetime Service Agreement
status. Keep track of this number as you will need it in order to obtain service for your product under the Lifetime
Service Agreement. Note: Handwritten registrations may take longer.
What is Covered? (applies to the 3-Year Limited Warranty, the Lifetime Service Agreement, and the Recon
Limited Warranty)