PHOENIX ELITE PORTABLE SOLAR GENERATOR Model: R300PHXE User Guide
TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONS 02 FEATURES 03 PACKAGE CONTENTS 03 PRODUCT OVERVIEW 04 SPECIFICATIONS 06 LCD SCREEN 07 RECHARGING PHOENIX ELITE 08 OPERATING PHOENIX ELITE 11 MAINTENANCE 13 TROUBLESHOOTING 13 FREQUENTLY ASKED QUESTIONS 16 WARRANTY 17 - 01 -
IMPORTANT SAFETY INSTRUCTIONS Please read the User Guide carefully before recharging or operating your PHOENIX Elite.
FEATURES PORTABLE DESIGN Featuring a portable briefcase design with a sturdy carrying handle, the PHOENIX Elite is the top choice for a weekend trip or an emergency. RENEWABLE ENERGY Designed for off-grid applications, the PHOENIX Elite combines two highly efficient 10W monocrystalline solar panels for effortless battery replenishment.
PRODUCT OVERVIEW 7 6 1 2 8 9 10 3 11 12 4 5 13 - 04 - 14
15 16 17 18 19 1 Flashlight On/Off Button 11 DC Output Ports 2 Main Power Button 12 QC USB-A Port 3 AC Output Mode On/Off Button 13 USB-A Ports 4 DC Output Mode On/Off Button 14 Hinges 5 LCD Screen 15 Input Side Door 6 Built-in Solar Panels 16 DC Input Port 7 Latches 17 USB-C PD Port 8 AC Outlet 18 LED Flashlight 9 CIG Port 19 Carrying Handle 10 Output Side Door - 05 -
SPECIFICATIONS General Dimension 413 x 308 x 100 mm / 16.3 x 12.1 x 3.9 inch Weight 5.3 kg / 11.7 lb. Material ABS + PC Flashlight 3W LED Normal Operating Temperature 0-45 ℃ / 32-113 ℉ Storage Temperature -10-60 ℃ / 14-140℉ Operating / Storage Humidity 20-90% Battery Type Lithium-ion Battery Voltage 14.4V Battery Capacity 20800mAh / 299.5Wh Battery Input Built-in Solar Panel DC Input Port 9.8V / 2.04A, 20W Max 9-16.8V, 55W Max 16.
LCD SCREEN The LCD Screen will be lit when the PHOENIX Elite is being recharged or turned on to display the recharging and operating status of the PHOENIX Elite. Please refer to the following table to interpret the information displayed on the LCD Screen. Icon AC Output DC Output Name Description Battery Level The Battery Level is displayed as a ring composed of 10 segments with a percentage in the center. The ring and percentage appear when the PHOENIX Elite is being recharged or is turned on.
CAUTION If the [Error Code] icon appears, the PHOENIX Elite may need special attention. Please refer to the TROUBLESHOOTING section for help. RECHARGING PHOENIX ELITE CAUTION To maximize the battery life, please ensure that the PHOENIX Elite is fully recharged before operating or storing. NOTE To shorten the recharge time, it is highly recommended to disconnect all loads while recharging the PHOENIX Elite.
Use the included MC4 to 5.5mm DC Adapter cable to connect the external solar panel to the DC Input Port of the PHOENIX Elite. Place the PHOENIX Elite in the shade to prevent it from overheating. The PHOENIX Elite will begin to recharge automatically. The LCD Screen will be lit with the [Battery Level] icon and [Input Power] icon appearing.
The PHOENIX Elite will begin to recharge automatically. The LCD Screen will be lit with the [Battery Level] icon and [Input Power] icon appearing. WARNING Electrical shock can occur if the AC/DC Adapter is damaged. DO NOT use a damaged AC/DC Adapter to recharge the PHOENIX Elite. WARNING DO NOT use a third-party AC/DC adapter to charge the PHOENIX Elite. Doing so may cause the AC/DC adapter to overheat and/or fire.
Recharging via USB-C PD Wall Charger For optimal recharging performance, it is highly recommended to recharge the PHOENIX Elite using a USB-C PD wall charger (not included) with a high power rating. Plug the PHOENIX Elite into a wall outlet through the USB-C PD Port using the USB-C PD wall charger and the included USB-C to USB-C Cable. The PHOENIX Elite will begin to recharge automatically. The LCD Screen will be lit with the [Battery Level] icon and [Input Power] icon appearing.
DC Powered Devices: Working Hours = 299.5Wh x 95% Device Power Rating (W) AC Powered Devices: Working Hours = 299.5Wh x 85% Device Power Rating (W) NOTE The above estimation formulas only apply when the PHOENIX Elite has been fully recharged and the device does not draw too much power. NOTE Actual number of full charges and working hours may vary due to different powering methods and device operation status. Powering Devices Press the Main Power Button to turn on the PHOENIX Elite.
CAUTION Battery high temperature protection may be triggered when the PHOENIX Elite is operating at full load. Cool down the PHOENIX Elite before resuming operation. CAUTION When using the AC Outlet, keep 4 inches of space on either side of the PHOENIX Elite to guarantee efficient heat dissipation. CAUTION When the battery level drops below 10%, use of the AC Outlet will be disabled. If the total output power still exceeds 200W, use of the CIG Port and DC Output Ports will be subsequently disabled.
Error Code Possible Causes Corrective Steps E01 Battery Over-voltage Disconnect all the power source(s). Discharge the unit until the [Error Code] icon disappears. E02 Battery Under-voltage Disconnect all the electrical load(s). Recharge the unit until the [Error Code] icon disappears. E03 Battery Cell Imbalance Stop using the unit. Contact the Renogy technical support team for help. E04 BMS Communication Failure Stop using the unit. Contact the Renogy technical support team for help.
E15 USB-A Ports Output Under-voltage Disconnect the electrical load(s). Reactivate the DC output mode. If the [Error Code] icon persists, stop using the unit. Contact the Renogy technical support team for help. E16 USB-A Ports Output Over-current/Short-circuit Disconnect the electrical load(s). Remove the short circuit(s). Press the DC Output Mode On/Off Button to clear the [Error Code] icon. Connect only the electrical load(s) with compliant current ratings to the unit.
E27 AC Outlet Output Over-voltage Disconnect the electrical load. Reactivate the AC output mode. If the [Error Code] icon persists, stop using the unit. Contact the Renogy technical support team for help. E28 AC Outlet Output Under-voltage Disconnect the electrical load. Reactivate the AC output mode. If the [Error Code] icon persists, stop using the unit. Contact the Renogy technical support team for help. E29 Inverter High Temperature Disconnect all the power source(s) and electrical load(s).
WARRANTY RENOGY products are covered by a 12-month limited warranty from the original purchase date. If any problems occur, please contact us for assistance. Refer to the last page of the User Guide for contact information. We only provide after-sales services for products that are sold by RENOGY or retailers and distributors authorized by RENOGY. If you have purchased your unit from other channels, please contact your seller for more information about return and warranty.
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