DoorCam™ 2 Quick Start Guide
WHAT’S IN THE BOX DOORCAM™ 2 HEX WRENCH 3 D-CELL BATTERIES "PROTECTED BY REMO+" STICKER BATTERY COVER SCREW MOUNTING SCREWS (Optional) 2
MEET DOORCAM™ 2 1 PIR Sensor 2 IR LED 3 Microphone 4 Camera Lens 5 ALS Sensor 6 Speaker 7 Adhesive Pad* 8 Battery Cover Screw** 9 Camera’s Bracket Adjustment Screw 10 10 10 Mounting Holes*** 11 Body’s Bracket 11 Adjustment Screws 11 12 12 Status Button 13 Status LED 14 14 Wi-Fi Antenna 15 Battery Cover *Remove the protective film before use **Optional to secure the Battery Cover ***Optional for mounting 3 15 13
CREATE AN ACCOUNT 1. Make sure your mobile device is connected to your home’s 2.4GHz Wi-Fi (5GHz not supported). 2. Download and launch the Remo+ app. Remo+ : DoorCam & RemoBell 3. Press "Sign Up" at the bottom of the login page. 4. Enter your email and create a password. Then press "Sign Up". For Help, press the at the top right corner. Once you have signed up, you are ready to register your device.
REGISTER DOORCAM™ 2 1. Have your Wi-Fi network password available. Make sure the device you are using to register your DoorCam™ 2 is already connected to your 2.4 Ghz Wi-Fi network before beginning the process (5 Ghz network not supported). TIP: If you are using a smartphone, turn OFF your cellular data and connect to your home Wi-Fi network. You can also turn Airplane Mode ON and connect to your home Wi-Fi network. 2. DoorCam™ 2's status LED light should flash up and down.
PHYSICAL INSTALLATION We recommend installing DoorCam™ 2 at the center of your door as shown below. Use the Hex Wrench to loosen the Camera’s Bracket Adjustment Screw and fully extend the bracket. Tighten the Camera’s Bracket Adjustment Screw. Remove the protective film from the Adhesive Pad on the back of DoorCam™ 2 body.
ADJUST DOORCAM™ 2 DoorCam™ 2 supports both push-to-enter and pull-to-enter doors. If your door pushes-to-enter, follow Option A on page 8. INSIDE OUTSIDE PUSH-TO-ENTER DOORS If your door pulls-to-enter, follow Option B on page 9.
Option A 1. Use the Hex Wrench to loosen the Body’s Bracket Adjustment Screws. 2. Push the body inward until the inside of the body touches the door. 3. Use the Hex Wrench to tighten the Body’s Bracket Adjustment Screws.
Option B 1. Use the Hex Wrench to loosen the Camera’s Bracket Adjustment Screw. 2. Push the camera inward until the back of the camera touches the door. 3. Use the Hex Wrench to tighten the Camera’s Bracket Adjustment Screw.
WARNING: This product may fall off if placed too close to the edge of the door without being mounted. We recommend placing DoorCam™ 2 at the center of your door. You can further secure the device by using the included Mounting Screws.
POWER SOURCE DoorCam™ 2 operates on 3 D batteries which can last up to 4 months BATTERIES INSTALLATION: 1. Remove the Battery Cover. 2. Install the batteries in accordance with the engraved . 3. Close the Battery Cover. Optional: You can further secure the Battery Cover by using the Battery Cover Screw.
4. Hang DoorCam™ 2 over the door and adjust the bracket to fit the door’s thickness. See ADJUST DOORCAM™ 2 (PAGE 7).
FAQ What can I do if I keep getting the error “Connect to DoorCam 2 network to continue…”? 1. Turn OFF cellular data under your Wi-Fi settings and turn ON Airplane Mode 2. Turn OFF the following setting on your smart phone or tablet: If you are using an Android: Go to your Wi-Fi settings > Select “Advanced Settings” (top right) > Turn OFF “Smart Network Switch” If you are using an iPhone/iPad: Go to your settings > Select “Cellular” > Turn OFF “Wi-Fi Assist” 3.
Can I keep my videos for a longer time? If you want to extend the time your videos are available on your account, you can purchase additional Cloud storage for $3/month or $30/year. You are also free to download as many videos as you want and keep them permanently by downloading them and saving them onto your mobile device. To download, just open the video you want to save and click on the download button on the bottom left side of the screen.
Can’t see videos on your Recent Activity? For Android users, allow all permissions to the Remo+ app: Settings > Applications Manager > Permissions > Storage Check your Settings on the Remo+ app: Menu > Devices > Your Devices > Turn on Motion Sensor > Turn on Save Videos to Cloud > Press the DoorCam™ 2 status button to save the settings remo+ Motion Sensor Save Videos to Cloud Can I recover my videos if I delete them? No, once they are deleted from your Remo+ app they will no longer be available.
How many users can access the DoorCam™ 2? You can view DoorCam™ 2 from up to 5 iOS/Android devices. How do I add users? 1. Have the new user download the Remo+ app. 2. Open the Remo+ app and log in using the same account email and password. 3. Once logged in, they will automatically be created as a new user. You can enter a different profile name for the user (this will show in the Viewers list). Menu > Viewers > Click on Viewer XXXX > 4.
SUPPORT We’re happy to help! support@remoplus.co (888)-985-1849 Mon-Fri 8:30am to 5:30pm ET (except holidays) LIMITED WARRANTY 1. LISCENSOR DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE LICENSED PRODUCT AND HARDWARE WILL MEET LICENSEE’S REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE AND HARDWARE WILL BE UNINTERRUPTED OR ERROR-FREE.
FCC COMPLIANCE STATEMENT This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
