Warranty Guide

RELIABILT INTERIOR DOOR
LIMITED WARRANTY
Reliabilt doors are manufactured in controlled conditions using only top quality products. Reliabilt doors offer you
both handcrafted artistry and architectural detail to make your home both comfortable and functional. These doors are
designed to complement the style and period of your home, enhance appeal and add lasting value to one of your
most
important possessions.
WHAT THIS WARRANTY COVERS:
Within the first five years of ownership of the original owner of the door, as installed in a residential dwelling
occupied by such original owner, subject to the terms and conditions below, complete interior door systems are
warranted against any defects in materials and workmanship. With respect to the factory-applied pre-finish, the pre-
finish is warranted against peeling, checking or cracking for two years from the date of ownership by the
original owner of the door, as installed in a residential dwelling occupied by such original owner. These warranties are
non-transferrable and are effective for products manufactured on or after March 2, 2015 and distributed by Lowe’s.
WHAT YOU CAN DO TO PROTECT AND MAINTAIN YOUR DOOR
With regard to improper installation and maintenance, like all wood particles, the doors are susceptible to swelling,
shrinking and/or warping as a result of extreme variations in temperatures and humidity. Different temperature
conditions from either side of the doors, such as air conditioning, may cause warping.
The doors must be properly installed and carefully cared for, and the warranty will only be valid if the following
conditions are met:
(i) The doors must be stored upright in a dry and well ventilated location fully protected against
humidity. When moved, the doors must be lifted, eliminating any sliding of one door on another. The
doors must
be sealed if stored for a long period of time and must be stored at a minimum of ten feet
away from heat
sources. Painting of all six sides of door within seven (7) days of installation.
Additionally, the doors
must be conditioned to the average temperature of the room at least three (3)
days before installation.
(See finishing instructions for additional storage information)
(ii) When handling the door, the fitting must be such that there is at least a 1/8” between the door and
the
jamb to eliminate any jamb interference restricting normal functioning, even in times of high
humidity.
Bifold doors do not require trimming and trimming will void this warranty.
(iii) As soon as the door is hung, a good quality sealer minimizing humidity absorption must be
applied. Special attention must be given to the doors bottom rail which is most vulnerable to
humidity
absorption. The door must be removed from its hinges so that a generous protective
coat may be
applied. Annual checks must be made in order to maintain maximum protection.
Initial coating
should be applied immediately after hanging the door. (See finishing instructions
for
additional storage information)
WHAT THIS WARRANTY DOES NOT COVER:
Neither the door system nor its components (i.e .glass inserts, miscellaneous hardware and accessories) are warranted
against damages that arise from anything other than defects in materials or workmanship. Damages or
faulty
operation resulting from improper installation, or failure to properly maintain the door system or its
components are
also excluded from the warranty. Additional exclusions from the warranty include:
(i) Natural variation in the color, grain or texture of the veneer and surface grain separation;
(ii) Damages caused by failure to comply with installation, care and handling instructions, including those
listed above;
(iii) Abuse or misuse of the door, includes damages caused by attempts by persons other than Lowe’s or
the manufacturer to repair the door;
(iv) Labor costs; and
(v) Damages resulting from causes outside the control of Lowe’s or manufacturer’s control (i.e. flood,
earthquake, exposure to salt air and/or humidity and other acts of nature or third parties outside of our
control).