Manual

12. The Limited Warranty is void if:
a) The stove has been operated in atmospheres contaminated by chlorine, fl uorine or other damaging chemicals.
b) The stove is subject to submersion in water or prolonged periods of dampness or condensation.
c) Any damage to the unit, combustion chamber or other components due to water, or weather damage which is the
result of, but not limited to, improper chimney/venting installation.
c) Salt air in coastal areas or high humidity can be corrosive to the fi nish; these environments can cause rusting.
Damage caused by salt air or high humidity is not covered by the Limited Warranty.
13. Exclusions to the Limited Warranty include: injury, loss of use, damage, failure to function due to accident, negligence,
misuse, improper installation, alteration or adjustment of the manufacturer’s settings of components, lack of proper
and regular maintenance, alteration, or act of God.
14. The Limited Warranty does not cover damage caused to the fi replace or stove while in transit. If this occurs, do not
operate the stove and contact your courier and/or dealer.
15. Limited Warranty does not extend to or include fi rebox paint, door or glass gaskets with damage caused by normal
wear and tear, or exterior paint discoloration or chipping, worn gaskets, etc.
16. The Limited Warranty does not include damage to the unit caused by abuse, improper installation, or modifi cation of
the unit.
17. Damage to plated surfaces caused by fi ngerprints, scratches, melted items, or other external scores and residues left
on the plated surfaces from the use of abrasive cleaners or polishes is not covered in this warranty.
18. The Limited Warranty does not cover tarnish, discoloration or wear on the plated surfaces.
19. The paint on the Metal Brick Liner may peel. This is due to the extreme conditions applied to the paint during normal
usage. It is not a fl aw and is not covered under warranty.
20. Regency Fireplace Products is free of liability for any damages caused by the fi replace or stove, as well as inconvenience
expenses and materials. The Limited Warranty does not cover incidental or consequential damages.
21. The Limited Warranty does not cover any loss or damage incurred by the use or removal of any component or
apparatus to or from the Regency fi replace or stove without the express written permission of Regency Fireplace
Products and bearing a Regency Fireplace Products label of approval.
22. Any statement or representation of Regency products and their performance contained in Regency advertising,
packaging literature, or printed material is not part of the Limited Warranty.
23. The Limited Warranty is automatically voided if the fi replace or stove’s serial number has been removed or altered in
any way. If the stove is used for commercial purposes, it is excluded from the Limited Warranty.
24. No dealer, distributor, or similar person has the authority to represent or warrant Regency products beyond the
terms contained within the Limited Warranty. Regency Fireplace Products assumes no liability for such warranties
or representations.
25.
Regency Fireplace Products will not cover the cost of the removal or re-installation of the stove, hearth, facing,
mantels, venting or other components.
26. Subsidized labour to replace or repair items under this Limited Warranty will be covered per our warranty service fee
reimbursement schedule. Labour rates are set per component and as such total labour costs may not be covered.
27. Regency Fireplace Products is not liable for freight or labour on any stove replaced in-fi eld and is not liable for travel
costs for service work. In the event of in-home repair work, the customer will pay any in-home travel fees or service
charges required by the Authorized Dealer.
28. At no time will Regency Fireplace Products be liable for any consequential damages which exceed the purchase
price of the unit. Regency Fireplace Products has no obligation to enhance or modify any stove once manufactured
(example: as a stove evolves, fi eld modifi cations or upgrades will not be performed).
29. This Limited Warranty is applicable only to the original purchaser and it is non-transferable.
30. This warranty only covers Regency products that are purchased through an authorized Regency dealer.
31. If for any reason any section of the Limited Warranty is declared invalid, the balance of the warranty remains in effect
and all other clauses shall remain in effect.
32. The Limited Warranty is the only warranty supplied by Regency Fireplace Products, the manufacturer of the stove.
All other warranties, whether expressed or implied, are hereby expressly disclaimed and purchaser’s recourse is
expressly limited to the Limited Warranty.
33. Regency Fireplace Products and its employees or representatives will not assume any damages, either directly or
indirectly, caused by improper usage, operation, installation, servicing or maintenance of this stove.
34. Regency Fireplace Products reserves the right to make changes without notice. Please complete and mail the warranty
registration card and have the installer fi ll in the installation data sheet in the back of the manual for warranty and
future reference.
35. Regency Fireplace Products is responsible for stocking parts for a maximum of seven (7) years after discontinuing the
manufacture or incorporation of the item into its products. An exception to this would be if an OEM supplier is not
able to supply a part.
Regency L965E / HZ965E Gas Fireplace
67
WARRANTY