Customer Care Sheet

RCS Customer Care Sheet
The RCS product you have purchased was manufactured with the highest standard of
quality and workmanship. If you have any questions please fill out the form below and
email it to [e-mail] We will respond quickly.
Before you begin, we suggest you visit our website and click on “downloads” at
www.RcsGasGrills.com . There you will find helpful videos and documents with a lot
of information that answers the most common questions.
Name_________________________________________________________________
Address_______________________________________________________________
City_____________________State__________________Zip_____________________
Phone Number:____________________ Your Email____________________________
Date of Purchase_____________ Purchased from______________________________
Installed by: ____________________________________________________________
Model number_______________ If a grill or side burner, please check gas type:
____ (NG Natural Gas) OR ____ (LP Liquid Propane).
Serial Number. Found on the side of the grill body behind the control panel OR in the
case of a side burner or fridge, usually on the rear of the appliance: ________________
Please explain your concern/question
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Please include a photo of the front of the product and of the item(s) that relate to your
concern or question. The more photos, the better we can diagnose the situation.