Warranty

CORPORATE OFFICE: 12802 COMMODITY PLACE / TAMPA, FL 33626
PHONE: 813 855-9416 FAX: 813 854-2915 EMAIL: sales@qssi.com
The Company warrants the following products manufactured in accordance to our specifications against defective material or
workmanship, but not against damage caused by accident, abuse, faulty installation, acts of nature, alteration of product, improper
operation or improper installation. Notwithstanding any warranties listed below, any fixture(s) operated by an electronic ballast or driver
shall not be warranted against failure of the lamp or driver if the fixture is installed on the same circuit as fixture(s) with magnetic
ballasts. Warranty period will be determined from the date of purchase or as specifically listed below:
FIXTURES FOR HID, LED & INDUCTION:
Fixture, including housing and glass or polycarbonate lenses but excluding ballast and lamp: For a period of three (3) years
from date of purchase.
HID AND ELECTRONIC HID:
Lamp: As warranted by the lamp manufacturer.
Ballast: As warranted by the ballast manufacturer.
LED:
LED Modules: For a period of five (5) years from date of manufacture as indicated by the date code stamped on each
product, as warranted by the LED module manufacturer.
Driver: For a period of five (5) years from date of manufacture as indicated by the date code stamped on each product, as
warranted by the LED driver manufacturer.
INDUCTION:
Induction Lamp & Driver: For a period of five (5) years from date of manufacture, as warranted by the lamp and/or driver
manufacturer.
LANDSCAPE LIGHTING:
Fixtures and Transformers: For a period of one (1) year from date of purchase.
Lamps: As warranted by the lamp manufacturer.
COMPONENTS:
All other components for lighting fixtures, including, but not limited to, battery backup units, surge protectors, quartz re-strike
units, fuses, photocells, occupancy sensors, etc.: As warranted by the component manufacturer.
General Conditions:
We do not warrant, nor do we replace under the manufacturer’s warranty, lamps, ballasts, drivers, or other components, which are not
installed by us. All warranty claims for components sold without installation by us must be handled directly with the manufacturer
according to their warranty policies.
When components are installed in our fixtures by one of our factories, the company’s obligation under this warranty is limited to applying
a credit, repair of the defective component or fixture, or replacement of the defective component or fixture, in the company’s sole
discretion, where of any part of its product is found to be defective in materials or workmanship under normal use and service. This
warranty excludes field service or labor charges related to the repair or replacement of any products sold by the Company.
The Company is not responsible for any other equipment or components which is attached or used in conjunction with the fixture and all
such equipment or components is excluded from this warranty.
Any and all warranty claims must be identified in writing to the Company for request to return products and returns and associated costs
are to be the responsibility of the purchaser.
No implied statutory warranty of merchantability or fitness for a particular purpose shall apply beyond the aforementioned warranty
period. This warranty is exclusive of all other statutory, written or oral warranties and no other warranties of any kind, statutory or
otherwise, are given or herein expressed.
Under no circumstances, whether a result of breach of contract, breach of warranty, tort, strict liability or otherwise, will the Company be
liable for consequential, incidental, special or exemplary damages, including, but not limited to, loss of profits, loss of use or damage to
any property or equipment, cost of capital, cost of substitute products, facilities or services, downtime costs or claims of any kind or any
loss or damage arising out of, resulting from, or concerning any aspect of this agreement or from the products or services provided.
Rev. 040914

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