Warranty

QCA SPAS, INC. 2 YEAR EXTENDED PARTS WARRANTY PERFORMANCE AND COVERAGE
The spa equipment is warranted against defects in the materials or workmanship for a total of 3 years
from the original date of purchase. Spa equipment includes the pump, pump motor, pump motor power
cable, heater element 1.5/4kw, heater temperature sensors, topside control, power control pack
motherboard, spa electrical thermal block, solenoid valves, sequencer, sequencer topside control, stereo
power supply, and air blower. Also includes unlimited free tech support, 1-866-998-0148.
WARRANTY LIMITATIONS
Our warranty does not cover defects, damage, or failure caused by the common carrier, installer, user, or other persons, or resulting from, without
limitations, any of the following: careless handling (lifting unit by plumbing, etc.); modifications of any type for any reason (including
modification to meet local codes); improper installation (including installation not in accordance with instructions and specifications provided
with the unit); connections supplied by the installer of the equipment; improper voltage supply or unauthorized electrical modification; misuse;
incorrect operation, or lack of proper routine maintenance; operation of the unit without specified minimum amount of water or at inappropriate
water temperature; failure to maintain proper water chemistry and chemical balance; improper storage of chemicals; failure to properly winterize
against freezing; use of abrasive or improper cleaners; or acts of God, such as lightning, floods, earthquakes, etc. THE COMPANY WILL
NOT BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES or losses arising from any cause (e.g., water damage to
carpet, tile, ceiling, loss of use, etc). QCA Spas, Inc. does not recommend inside installation of a portable spa, unless the installation is made in a
room, which has either a ceramic tile or concrete floor with a floor drain. Due to an occasional mechanical problem and/or splashing, some water
will find its way from the spa to the floor resulting in possible damage to carpet and/or paneling). Nor for injury to any person or any claims for
damages arising from the use, installation or servicing of the product; damages to, respecting, or resulting from discoloration, warpage or
deterioration of cabinet due to water displacement or environmental exposure; failure of spa covers; failure of ozone generator; failure of optional
spa equipment not manufactured by QCA, supplied by dealer, installer or QCA; the unit’s prior usage as an operational display; or defects that
should have been discovered before installation. However, components not manufactured by QCA will retain their manufacturer warranty, if
applicable.
This limited warranty does not include: labor, transportation, shipping, or other costs incurred in the removal and/or reinstallation of the original
unit and/or the installation of replacement unit; any costs relating to obtaining access for repair; loss of use damage, including loss of sales, profit
or business advantage of any kind under any circumstances. Commercial applications are excluded from any warranty coverage whatsoever.
Warranty coverage is extended to the original owner from the date of purchase. QCA reserves the right to substitute a spa component of
equivalent value, either new or factory reconditioned and any such repair or replacement shall assume as its warranty only the remaining portion
of the warranty on the original product. Non-defective replacement parts required to perform or complete warranty repairs will not be covered
under the terms of this warranty. WARRANTY EXCEPTIONS: Ozone generator, bromine salt system, stereo system, spa pillows, spa light
bulb, LED, filter elements, pump seals and moveable jets are excluded from any warranty. Leaving the spa uncovered without water and exposed
to sunlight is considered abuse (solar distress) and will void the warranty. Pump motors will not be covered under any parts warranty if it is
established by QCA that the failure occurred because of damaged seals or gaskets that were not replaced in a timely manner. Spas wired or
installed by anyone other than a licensed electrician will not be warranted under any condition.
All warranties as stated above are based upon date of purchase, but not to exceed stated warranty period plus 6 months from manufactured date.
The original date of purchase is defined as the date payment was made for the purchase of the spa.
Jurisdictional provision: The laws of the State of Iowa control the provisions of this document. By accepting this warranty the buyer subjects
itself to the jurisdiction of the laws of the State of Iowa and agrees that place of suit shall be in Scott County, Iowa, USA.
Attached hereto is the warranty card, which must be completed and returned to QCA within thirty (30) days from the date of purchase of the spa.
Failure to return the warranty card within thirty days of purchase will void this warranty without any further notice.
REGARDLESS OF WHETHER THE WARRANTY CARD IS RETURNED WITHIN THE SPECIFIED TIME PERIOD, THERE
SHALL BE NO WARRANTIES OR OBLIGATIONS, EXPRESS OR IMPLIED HEREUNDER, SPECIFICALLY EXCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN
SPECIFICALLY DESCRIBED HEREIN. NO LIABILITY SHALL ACCRUE TO QCA EXCEPT AS SET FORTH HEREIN.
THIS WARRANTY IS EFFECTIVE ONLY FOR SPAS MANUFACTURED AFTER
05/12/2012
Buyer’s Acknowledgment of Receipt of and acceptance of the terms of the foregoing warranty.
_____________________________________________________________
___________________________________________________
Dealer (Company Name) Model & Serial Number of Unit
_____________________________________________________________
___________________________________________________
Buyer Signature 18 Digit Spa Number
_____________________________________________________________
___________________________________________________
Buyer’s Name (PLEASE PRINT) Buyer’s Complete Address
2 year extended parts warranty 04.27.2012