Remote Monitoring Guide

Q-SEE PRODUCT WARRANTY

Thank You for Choosing a Q-See Product!

All of our products are backed by a conditional service warranty covering all hardware for 12

months from the date of purchase. Additionally, our products also come with a free exchange

policy that covers all manufacturing defects for one month from the date of purchase.

Permanent upgrading service is provided for the software.

Liability Exclusions:

Any product malfunction or abnormalities in operation or damage caused by the following

reasons are not within the free service scope of our company:

1. Equipment damage caused by improper operation.

2. Improper equipment operation environment and conditions (e.g., improper power,

extreme environmental temperatures, humidity, lightning and sudden surges of

electricity).

3. Damage caused by acts of nature (e.g., earthquake, ﬁre, etc).

4. Equipment damage caused by the maintenance of personnel not authorized by Q-See.

5. Product sold over 12 months ago.

In order to fulﬁll the terms of your warranty, you must complete the registration process after

purchasing our product. To do this, simply ﬁll out the User’s Information Card below and fax

or mail it in to us at the information listed on the following page. You can also register the

product by going to the www.q-see.com website and clicking on the Register link.

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