Warranty

Official Return Policy and Procedure
January 1, 2015
8) Product not returned in original packaging needs to be re-packaged prior
to return. Packaging must conform to original specification. Any items
received damaged due to poor packaging will be returned to the sender as
warranty void.
9) All items must be sent back including all critical accessories: e.g. (video
shielded cables, video distribution blocks, major wiring harnesses, remotes
controls mounting plates and shrouds). Missing items will be charged as
follows:
• Shielded Cables = $15.00
• Audio/Video Distribution Module = $15.00
• Mounting Plates = $3.00
• Shrouds = $3.00
• Mounting Sleeve = $5.00
• Major Wiring Harness = $6.00
• Bass Knobs = $10.00
• Remote Controls Small = $6.00
• Remote Controls Unified = $10.00
• Missing or Broken Face Panel (non lcd, basic control) = $10.00
• Missing or Broken Face with monitor screens below 3.6” = $35.00
• Missing or Broken Face with monitor screens 3.2” ~ 7” = $65.00
• Missing or Broken Face with monitor screens 8” ~ 9” = $100.00
• Broken Screen non Head Unit 3.2” ~ 7” = $70.00
• Broken Screen non Head Unit 8” ~ 12” = $100.00
• Broken Screen non Head Unit “15” = $120.00
• Missing SD card with Navigation Maps = $65.00
10) Repair items that will be returned to sender need to include the
following: Sender Name, Complete Return Address and Contact Number
Manufacturers’ warranties may not apply in all cases, depending on factors such as
use of the product, where the product was purchased, or who you purchased the
product from. Please review the warranty carefully, and contact the manufacturer if
you have any questions.