Warranty

Official Return Policy and Procedure
January 1, 2015
Return Procedure
1) Fax your Return Authorization request to [phone] or email
[e-mail].
2) Each SKU or Model Number must be itemized by Model, Qty, and
requested resolution in the following format:
Model
Qty
Status
XXX-124B
3
Exchange
3) You will receive an approved Return Authorization (RA) listing all items
requested, please verify and match your return to the RA. We will only
accept what was authorized and is listed. Enclose a copy of the RA with
your return.
4) Make sure the RA is clearly visible on the outside of the package and/or
in the packing list. Any items returned not listed or without an RA will be
refused at the dock or returned freight collect.
Send returns pre-paid to: Power Acoustik
1550 S. Maple Ave.
Montebello CA. 90640
5) Multiple RAs can be sent in one shipment as long as the return items are
segregated and clearly identifiable as separate RAs.
6) Make sure all returned items include the description of the
manufacturers defect next to each model number.
7) Any video products received with cracked LCD screens; to include head
units, overheads, monitors, headrests etc. will be returned and no credit
issued.