Warranty

GUARANTEE TERMS & CONDITIONS issued October 2018
DEFINITIONS
In these guarantee terms and conditions (‘Conditions’):
1.1 “Us”, “We”, “Our” means Postsaver Europe Limited (Company Number 06642555) whose registered address is at Unit 11, The
Hawthorns, Staunton, Gloucestershire GL19 3NY
1.2 “Customer” means the person whether a corporate entity or otherwise who has purchased the Postsaver Sleeves from Us and
applied the Postsaver sleeves to Posts or the contractor who has installed the Postsaver protected post.
1.3 “End User” means the person whether a corporate entity or otherwise who has acquired the Posts on which the Customer has
duly applied the Postsaver Sleeves upon pursuant to Our installation instructions.
1.4 “Damage” or “Damaged” means damage or destruction of such sections of such Posts on which the Postsaver Sleeves have been
duly applied and installed in accordance with our installation instructions whereby such Posts are “No Longer Fit For Purpose” due
solely to “Fungal Decay”. Said “Fungal Decay” having occurred as a result of soil borne wood destroying fungi having entered that
part of the post protected by the Postsaver sleeve, such entry being exclusively as a result of the Postsaver outer sleeve having
failed in its function as a physical barrier to said soil borne wood destroying fungi entering the post from the soil.
1.5 “No longer Fit For Purpose” means having physically broken in normal use.
1.6 “Fungal Decay” means wood destroying fungi that feed on and degenerate the wood cell walls.
1.7 “Guarantee” means the guarantee defined in clause 2.1 of these Conditions.
1.8 “Posts” means fence post being sold by the Customer to the End Users of an appropriate type and quality and being fully and duly
preservative treated prior to application of the Postsaver Sleeve with an appropriate preservative formulation in accordance with
the requirements of BS8417:2011, BS EN351-2: 2007 for use class 4 (UC4) 15 years desired service life, in ground contact use (with
appropriate preservative treatment standard and method for the type of timber in question).
1.9 “Postsaver Sleeve” means Our product known as Postsaver Sleeve.
1.10 “Replacement Cost” means a sum of monies which equals the cost of the Damaged Post(s) and Postsaver Sleeve(s) (calculated at
the Customer’s cost price).
1.11 In these Conditions references to the masculine include the feminine and the neuter and to the singular include the plural and vice
versa as the context admits or requires.
1.12 In these Conditions, headings will not affect the construction of these Conditions.
2. GUARANTEE
2.1 We agree to provide the Customer with a 20 year guarantee (‘Guarantee’) whereby we will compensate the Customer with the
Replacement Cost in the event the Post is Damaged during the Guarantee period to the extent that it is No Longer Fit For Purpose.
For the avoidance of doubt, the guarantee is exclusively provided to the Customer and not to the End User and this guarantee to
the Customer is not transferable and/or assignable.
2.2 The Guarantee shall commence from the date of the relevant Customer’s sales invoice to such End User.
3. MAKING CLAIM
3.1 In order for a claim to be valid, such a claim must be made by the Customer in writing. Such claims shall be made to:
Postsaver Europe Ltd
Unit 11,
The Hawthorns,
Staunton,
Gloucestershire
GL19 3NY
The Customer must provide us with all such information and evidence that the Posts on which the Postsaver Sleeve has been duly
applied upon has been Damaged. In this regard, the Customer shall provide such photos and documentary evidence including the