Operation Manual

Polycom VVX Business Media Phones User Guide
Polycom, Inc. 58
2 From the Auto Answer screen, select Auto Answer SIP Calls, and select Yes.
3 If your phone supports H.323 protocol, select Auto Answer H.323 Calls, and select Yes.
This option is displayed only if your phone supports the H.323 protocol.
4 Select Microphone Mute, and choose Yes (the default setting) to mute the microphone for
auto-answered calls.
5 For VVX 500, 600, and 1500 phones, select Video Mute, and select Yes to mute the video when
video calls are auto-answered.
The default setting is No. See the section Video Calls for more information on placing video calls.
6 Select Save.
These settings are applied to all incoming calls on your phone.
Answer Calls on a Locked Phone
When you set up your phone so that you can answer incoming calls when your phone is locked (see Locking
Your Phone), you can answer calls by entering your user password.
To answer a call on a locked phone:
1 From the Incoming Call screen, select Answer.
2 Enter your user password and select Enter.
The call connects.
Answer Skype for Business Calls on a Locked Phone
On phones registered with Skype for Business, you can answer incoming calls without unlocking the phone.
However, when you answer a call without unlocking the phone first, you cannot perform additional call
actions, such as hold, resume, or transfer calls, until you unlock the phone. The only soft keys available
during the call are the End Call and Unlock soft key.
You can unlock the phone at any time during the call.
To answer Skype for Business calls on a locked phone:
» Select Answer.
Answer Intercom Calls
When you receive an intercom call on your phone, the call is answered automatically using the
speakerphone. You can switch to the handset or headset after the call is answered (see the section Switch
among the Handset, Headset, and Speakerphone).
If your phone is set up to answer intercom calls with your microphone muted, you need to unmute your
microphone before responding to the call.
To answer and respond to an intercom call with mute enabled:
» After the call is answered, press the Mute key and reply.