Operation Manual

Polycom, Inc. 50
Audio Calls
VVX business media phones enable you to place and answer SIP and H.323 calls, ignore incoming calls
from all or individual contacts, place and manage conference calls, manage calls on shared lines, and
perform server-dependent tasks.
This section includes the following topics:
● Placing and Answering Audio Calls
● Holding and Resuming Calls
● Parking and Retrieving Calls
● Managing Multiple Calls
● Managing Calls Remotely
● Ignoring or Rejecting Incoming Calls
● Redirecting Incoming Calls
Placing and Answering Audio Calls
VVX 101 and 201 phones can manage a maximum of 8 active, incoming, and held audio calls at a time.
VVX 300 series, 400 series, 500 series, 600 series, and 1500 phones can manage a maximum of 24 active,
incoming, and held audio calls at a time. However, you can have only one active call in progress with
numerous other incoming calls or calls on hold on all phones. Additionally, your system administrator can
set up your phone to have up to six lines with unique extension numbers, or the same extension number as
other lines on your network.
This section includes the following topics:
● Placing Audio Calls
● Redial a Number
● Use H.323 Protocol to Place Audio Calls
● Answer Audio Calls
● Switch among the Handset, Headset, and Speakerphone
● Mute and Unmute Audio
● End Audio Calls
Password needed to access settings on your phone
Some of the features described in this section require access to the Basic settings menu on the
phone. If your phone requires a password to access the Basic settings menu, contact your system
administrator for assistance customizing your phone.