Operation Manual

Polycom VVX Business Media Phones User Guide
Polycom, Inc. 133
2 Enter your contact’s first or last name. If you’re using the onscreen keyboard, tap after you have
entered your contact’s information.
Your contact and similar contacts are displayed automatically as you type your contact’s information.
Save Outlook Contacts to the Contact Directory
You can save Outlook contacts to the Contact Directory on your phone.
The first name, last name, and phone number of the contact are saved to the Contact Directory. You can go
to the Contact Directory to see if the contact was saved correctly and to add additional contact information.
See the section Managing the Contact Directory for information on viewing and editing contacts.
To save Outlook contacts:
1 Search for your contact.
2 Select your contact.
3 Select Add to Contacts. If you do not see the Add to Contacts soft key, select the More soft key.
Searching the BroadSoft Directory
You can access and search the BroadSoft Directory on your phone, and you can choose to perform a simple
or advanced search for contacts.
The BroadSoft Directory is not supported on VVX 101, 201, and 1500 phones. Check with your system
administrator to find out if this feature is available on your phone.
Perform a Simple Search of the BroadSoft Directory
A simple search enables you to search for contacts using either their first name, last name, or by typing a
few letters in their name.
To perform a standard search:
1 Navigate to Directories > BroadSoft Directory.
A search screen is displayed.
2 Enter your search criteria, and select Submit.
Your search results display. The number of records that match your search criteria is displayed for
one second above the soft keys. A maximum of 50 contacts are available for viewing at one time.
Perform an Advanced Search of the BroadSoft Directory
An advanced search enables you to choose to search for contacts by first name, last name, or phone
number.
Troubleshooting: Errors when accessing the BroadSoft Directory
If the BroadSoft Directory cannot be reached, the message “Server Unavailable” is displayed. Contact
your system administrator.