Warranty

DURING THE ORIGINAL PURCHASER’S
OWNERSHIP OF THE PROPERTY............ 100%
This Warranty does not cover:
• labor charges incurred
• damage of any kind resulting from faulty or improper installation
• changes in surface color resulting from chalking, fading, soiling
or staining, as exposure to the elements may cause these
changes over time; the degree to which weathering occurs will
vary depending on air quality, the building’s location and other
local conditions over which we have no control
• accidental damage
• settlement
• structural shrinkage or distortion of the property structure
• fire
• lightning, hurricane, tornado, windstorm, earthquake or other acts
of God
• harmful chemicals (including harmful cleaning compounds and
pesticides)
• fumes or vapors
• surface deterioration due to air pollution or seacoast environment
• misuse or abuse
• vandalism
• airborne stains, mold and mildew accumulation
• your failure (or the failure of subsequent Property owners) to
provide reasonable and necessary maintenance of the Products
(see “Care and Maintenance”)
• impact of foreign objects
• warping or distortion due to exposure to excessive heat sources
(e.g., barbecue grills) or exposure to unusual or excessive
reflective heat sources (e.g., window reflection)
• products that have been painted or whose surface has been
altered in any way without written authorization from Ply Gem
Building Products
• uneven fading, color change or “striping” of products due to
installation over dissimilar, inconsistent or inadequate sheathing
or backer board
• any other causes beyond our reasonable control
WHAT DOESN’T THIS WARRANTY COVER?
OTHER LIMITATIONS
HOW DO YOU REGISTER YOUR WARRANTY
WARRANTY COVERAGE SCHEDULE
Number of Years from date of original installation to date of claim.
Percentage of purchase Price of originally installed products found to
be defective for which Mastic Home Exteriors, Inc, will be responsible.
Subsequent owners and others covered by a 50-year prorated warranty:
0-5 ........................................................................................... 100%
more than 5 but less than 7 ...........................................90%
more than 7 but less than 8 ........................................... 80%
more than 8 but less than 9 ........................................... 70%
more than 9 but less than 10 .........................................60%
more than 10 but less than 11 ........................................ 50%
more than 11 but less than 12 .........................................40%
more than 12 but less than 13 ........................................ 30%
more than 13 but less than 14........................................ 20%
more than 14 but less than 50 ....................................... 10%
*Total claim cost of refund not to exceed original purchase price
1. This Warranty covers only genuine Ply Gem Louvered, Raised
Panel and Board and Batten Shutters, Vents, Mounts, Mantels
and Door Surrounds. It is your responsibility to verify that the
installed are our Products.
2. Due to normal weathering, replacement Products may differ
in gloss and color from Products originally installed on the
Property.
3. We reserve the right to discontinue or change any design or
color of any of our products at any time and without notice
or liability. If, for any reason, Products of the type originally
installed are no longer available from us at the time you make a
warranty claim, we may substitute another product determined
by us to be of comparable quality and price.
4. There are no warranties on these Products other than as set
forth in this Warranty. We are not liable to you for a breach of
any other written or oral express warranties, such as those, if any,
given to you by dealers, contractors, applicators or distributors
of the Products.
5. WE EXCLUDE AND ARE NOT RESPONSIBLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT
OF ANY BREACH OF THIS EXPRESSED WARRANTY, OR ANY
OTHER ORAL, WRITTEN OR IMPLIED WARRANTY THAT
MAY APPLY TO YOUR PURCHASE, AS IT RELATES TO OUR
PRODUCTS.
THIS IS YOUR EXCLUSIVE WARRANTY AND IS IN LIEU OF ALL
OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT
NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE.
6. This Warranty gives you specific legal rights. You may also have
other rights which vary from state to state.
SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU.
When a sample is required, it must be sent at the homeowner’s
expense. In the event the claim is approved and the homeowner
wants the sample returned, there will be a $25 handling fee.
For all Ply Gem materials used on this installation project, one
Application for Warranty Registration must be completed and
mailed within 30 days after original installation has been completed.
Please mail it to Mastic Home Exteriors, Inc., Ply Gem Shutters
and Accents Warranty Registration Department, P.O. Box 110100,
Pittsburgh, PA 15232. Failure to register the Warranty will not void
the Warranty, but registration of this Warranty confirms the date of
purchase of our Products and assists Mastic Home Exteriors, Inc. in
processing any Warranty claim you might have. This confirmation is
of benefit to you, especially if your original proof of purchase is lost.