Warranty

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WARRANTY COVERAGE SCHEDULE
Total claim of cost of refund not to exceed original installed purchase price.
NUMBER OF YEARS FROM DATE
OF ORIGINAL INSTALLATION
PERCENT OF PURCHASE PRICE OF ORIGINALLY INSTALLED PRODUCTS
FOUND TO BE DEFECTIVE FOR WHICH PLY GEM WILL BE RESPONSIBLE
SUBSEQUENT OWNERS AND OTHERS COVERED BY A 50-YEAR PRORATED WARRANTY
During the original purchaser’s Ownership of the Property 100%
0–5 100%
more than 5 but less than 7 90%
more than 7 but less than 8 80%
more than 8 but less than 9 70%
more than 9 but less than 10 60%
more than 10 but less than 11 50%
more than 11 but less than 12 40%
more than 12 but less than 13 30%
more than 13 but less than 14 20%
more than 14 but less than 50 10%
OTHER LIMITATIONS
1. This Warranty covers only genuine Ply Gem Vinyl Siding (including Cedar Evolutions™), Vinyl Soffit and Vinyl Accessories. It
is your responsibility to verify that the products installed are our Products. It is a good idea to retain your proof of purchase in
case it is needed if you submit a warranty claim.
2. Due to normal weathering, replacement Products may differ in gloss and color from Products originally installed on the
Property; and Ply Gem shall not be responsible or liable as a result of such variance.
3. We reserve the right to discontinue or change any of our products, including design and color changes, at any time and without
notice or liability. If, for any reason, Products of the type originally installed are no longer available from us at the time you make
a warranty claim, we may substitute another product determined by us to be of comparable quality and/or price and shall not
be liable as a result of any difference.
4. There are no warranties on this Product other than as set forth in this Warranty. We are not liable to you for a breach of any
other written or oral express warranties, such as those, if any, given to you by dealers, contractors, applicators or distributors of
the Products
5. THIS IS THE SOLE WARRANTY FOR THE PRODUCTS, AND ALL OTHER WARRANTIES, INCLUDING OF MERCHANTABILITY
AND FITNESS FOR PURPOSE, ARE DISCLAIMED AND EXCLUDED. THIS IS YOUR EXCLUSIVE WARRANTY AND IS IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REMEDIES OR CLAIMS, IRRESPECTIVE OF SOURCE AND
PLY GEM’S NEGLIGENCE. WE EXCLUDE AND IN NO EVENT SHALL WE BE RESPONSIBLE FOR ANY LOSS OF USE, LOST
PROFIT, DIMINUTION IN VALUE, CONSEQUENTIAL, SPECIAL, INDIRECT, EXEMPLARY, PUNITIVE OR INCIDENTAL DAMAGES
OF ANY KIND. UNDER NO CIRCUMSTANCE SHALL WE BE LIABLE FOR AN AMOUNT EXCEEDING THE PURCHASE PRICE
OF THE AFFECTED PRODUCT. COURSE OF DEALINGS, CUSTOM AND USAGE, STATEMENTS, LABELS, ADVERTISING AND
PRODUCT REPRESENTATIONS OF ANY KIND SHALL NOT EXPAND THE SCOPE OF THIS WARRANTY.
6. Where these limitations are prohibited or otherwise altered by mandatory legal provisions, the warranty shall remain effective
to the full extent of the law. This Warranty gives you specific legal rights. You may also have other rights which vary from state
to state. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
7. Ply Gem Products are often designed and tested in accordance with required standard procedures established by industry
associations. These measure performance of sample products in a laboratory-type setting. To pursue consistency, Ply Gem
manufactures its products for sale utilizing the same methods and materials as in fabrication of a product for testing. All
product components and manufacturing processes, however, involve an inherent range of tolerance. These and other factors
can result in some variance among individual product performance.
THESE DEFINITIONS APPLY TO THE TERMS USED:
EXCESSIVE COLOR FADE means a change in the color of any siding in excess of a Delta E of four Hunter units, as determined by
us, following the initial installation of the siding, provided that any uneven or abnormal fade distribution is not due to a buildup or
accumulation of stains, dirt, mold, mildew or any other deficiency caused by the lack of at least an annual preventative maintenance by
the homeowner as such annual preventative maintenance is described in the Ply Gem Installation Manual.
FIRST-TIME TRANSFEREE means the first individual, person or entity to which any interest of the initial purchaser in the building on
which the siding is initially installed or in the siding itself is voluntarily or involuntarily conveyed, transferred or assigned, whether by gift,
sale or operation of law, after the initial installation of the siding.
PURCHASE AND INSTALLATION PRICE means the sum of (a) the total original cost of the siding that is defective or otherwise being
replaced, plus (b) the total original cost of labor for the installation of siding that is defective or otherwise being replaced. If we cannot
determine these amounts from original documents, we will compute the purchase and installation price using (i) our suggested retail
price in effect at the time of the installation for the cost of material; (ii) labor rates prevailing in the area where the building is located at
the time of installation; and (iii) an estimated installation time for the cost of labor.
PRODUCTS means vinyl siding, vinyl soffit or related vinyl accessories (but not scallops, shakes, or trim coil) manufactured by Ply Gem.
WEATHERING means changes caused by exposure to sunlight, rain, air pollution, variations in temperature and other atmospheric
conditions.
HOW DO YOU REGISTER YOUR WARRANTY?
For all Ply Gem materials used on this installation project, both you and the Ply Gem dealer must complete and sign one Application
for Warranty Registration within 30 days after original installation has been completed. Please mail it to Ply Gem, Ply Gem Warranty
Registration Department, P.O. Box 110100, Pittsburg, PA 15232. Failure to register the Warranty will not void the Warranty, but
registration of this Warranty confirms the date of purchase of our Products and assists Ply Gem in processing any Warranty claim you
might have. This confirmation is of benefit to you, especially if your original proof of purchase is lost. It is a good idea to retain your
proof of purchase incase it is needed if you submit a warranty claim.
HOW DO YOU TRANSFER YOUR WARRANTY?
You and subsequent Property owners may transfer this Warranty by providing written notice to us within 30 days after the date of
transfer of ownership. The notice should include the warranty registration number (if available), the address of the Property, the name
and mailing address of the new owners and the date of transfer. The notice should be sent to Ply Gem, Ply Gem Warranty Transfer
Department, P.O. Box 110100, Pittsburgh, PA 15232. Failure to notify Ply Gem will not void the Warranty, but the notice will assist Ply Gem
in processing any warranty claim.
HOW DO YOU SUBMIT A WARRANTY CLAIM?
You must submit your claim in writing to us within the warranty period and within thirty (30) days of product failure.
To initiate a claim, you should contact our warranty services number at 1-800-962- 3563 to receive a warranty claims packet.
If you would like to submit a claim request in writing, please provide the following information: a description of the claimed Product
failure and the date the failure was discovered; the warranty registration number (if available); the date of original installation; proof of
status as property owner; proof of purchase; date and place of purchase; and your name, address and phone number. Written claims
should be sent to Ply Gem, Ply Gem Warranty Claims Department, 303 W. Major Street, Kearney, MO 64060 or fax your information to
816-426-8210.
Ply Gem will provide notification of any additional information and physical evidence that may be required to process your claim. When
a sample is required, it must be sent at the homeowner’s expense. In the event the homeowner wants the sample returned, there will be
a $25 handling fee.
Ply Gem shall have no obligation whatsoever without proper notice and an opportunity to respond. Upon proper notice, Ply Gem shall
be afforded the opportunity to inspect or take other action necessary to formulate a response.
ANY REPAIR OF THE PRODUCTS UNDERTAKEN WITHOUT PRIOR WRITTEN AUTHORIZATION FROM PLY GEM
®
WILL VOID THIS
WARRANTY.
IMPORTANT: Fire Safety Information. Exterior vinyl building materials require little maintenance for many years. Nevertheless, common
sense dictates that builders and suppliers of vinyl products store, handle and install vinyl materials in a manner that avoids damage to
the product and/or structure. Owners and installers should take a few simple steps to protect vinyl building materials from fire.
TO THE HOME AND BUILDING OWNER
Rigid vinyl siding is made from organic material and will melt or burn when exposed to a significant source of flame or heat. Building
owners, occupants and outside maintenance personnel should always take normal precautions to keep sources of fire, such as
barbecues, and combustible materials, such as dry leaves, mulch and trash, away from vinyl siding.
TO THE BUILDING TRADES, SPECIFIERS, PROFESSIONALS AND DO-IT-YOURSELF INSTALLERS
When rigid vinyl siding is exposed to significant heat or flame, the vinyl will soften, sag, melt or burn, and may thereby expose material
underneath. Care must be exercised when selecting underlayment materials because many underlayment materials are made from
PLY GEM PERFORMANCE COLLECTION
VINYL SIDING WARRANTY
PLY GEM PERFORMANCE COLLECTION
VINYL SIDING WARRANTY