Warranty
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CARPET CARE & MAINTENANCE
To maintain the appearance of your new carpet, please follow the directions below:
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Vacuum frequently—Minimum of two times per week using a vacuum certi ed through the Carpet and Rug Institute (CRI) Seal of Approval/
Green Label Cleaner Program. Visit www.carpet-rug.org for details and listings.
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Clean spills promptly—Scoop up as much of the spill as possible, then blot the area with a white cloth and warm water (avoid rubbing).
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Professional cleaning using a hot water extraction cleaning method is required every 12-18 months for coverage of limited warranties.
LIMITED STAIN & SOIL WARRANTY
**During the warranty life, if a covered stain cannot be removed using the above directions (including professional cleaning), The Home Depot will coordinate replacement for the
affected area only with identical carpet or carpet of comparable value. Stain warranties are limited to stains caused by most common foods and beverages. Soil warranties are limited
to color changes caused by the accumulation of dirt (result of foot traf c from normal household use).
Stain and Soil Warranties exclude:
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Non-food and non-beverage substances including, but not limited to: cosmetics, bleaches, inks, etc.
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Foods and beverages that contain strongly colored dyes including, but not limited to: mustard, coffee, herbal tea, curry powder, turmeric.
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Pet or human stains such as vomit, blood, urine, etc. (pet urine is included for Platinum Plus
®
and Premium warranty level products).
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Foot traf c deposits such as, but not limited to: grease, asphalt, tar, soot, cement.
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Carpets installed in rental properties.
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Color changes due to fading.
EXCLUSIVE LIFEPROOF
™
STAIN & SOIL WARRANTY
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If permanent staining should occur that cannot be removed using recommended methods by a certi ed carpet-care professional, The Home Depot will handle such claims as stated
above in the Limited Stain & Soil Warranty, but with the limited exclusions detailed below.
Lifeproof Stain and Soil Warranties exclude:
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Damage caused by oil or wax-based substances, including paint and other non-household products.
EXCLUSIVE LIFEPROOF
™
WITH PETPROOF
®
TECHNOLOGY PET STAIN WARRANTY
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LifeProof with PetProof Technology has the same warranty as LIfeProof carpet with additional pet stain coverage.
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Any stain caused by domestic pet, with no limit on covered occurrences.
WARRANTY DETAILS
The Home Depot warranties provide peace of mind
with every carpet purchase.
WARRANTY DETAILS
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