Warranty

go to homedepot.com/carpet
TO SEE Why OUR CARPET IS CLEARLy bETTER,
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Understanding our carpet label
All of our carpet labels are designed to make it simple for you to identify the fundamental aspects and features
of every carpet we sell. You can use the carpet label to get a quick overview of each carpet or you can
compare everything individually, from fiber content to warranty level.
FACE WEIGhT The weight of fiber (in ounces)
per square yard of carpet (a higher number
indicates greater density and thickness)
FIbER What the carpet
is made of (see page 8 to
learn more)
TWIST The number of times each fiber is
twisted per linear inch (the higher this number,
the better the durability and resiliency)
AbRASIvE WEAR
Covers against fiber loss from
normal foot traffic/wear—
affected areas will be replaced
STAIN AND SOIL
Covers against stains that
can’t be removed or color
change—affected areas will
be professionally cleaned
or replaced. To learn how to
protect your carpet from stains
and spills, visit carpet-rug.org
TExTURE RETENTION
Covers against loss of
twist from normal foot
traffic/wear—affected areas
will be replaced
PLATINUM PLUS WARRANTy
■ 25 year abrasive
wear warranty
■ Limited lifetime stain
and soil warranty
■ 25 year texture
retention warranty
PREMIUM WARRANTy
■ 15 year abrasive
wear warranty
■ Limited lifetime
stain warranty
■ 7 year texture
retention warranty
DELUxE WARRANTy
■ 10 year abrasive
wear warranty
■ 5 year stain warranty
■ 5 year texture
retention warranty
Understanding our warranties
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Look for the highlighted box to determine the carpet’s warranty level. The Home Depot offers Select,
Deluxe, Premium and Platinum Plus warranties—coverage varies depending on your warranty level.
Each warranty covers three component areas—abrasive wear, stain and soil, and texture retention.
The Home Depot even offers a lifetime installation warranty
¥¥
on all carpets professionally installed.
¥
,
¥¥
See pages 23 – 24 for warranty details. All warranties require professional carpet cleaning once per year.
SELECT WARRANTy
■ 5 year abrasive
wear warranty
■ 5 year stain warranty
Still have questions?
Check the label.
You can find a wealth of information just by
flipping over our carpet samples—every one
of them has a helpful label on the back
(see facing page for details).
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THE PROfESSIONALS
In addition to unbeatable selection and value, every one of our
carpet showrooms is staffed by knowledgeable carpet professionals.
They are not on commission, so their primary goal is helping you
select the carpet that meets your needs and your budget.