Blackwire 3300 Series User Guide
Contents Overview 3 Setup and software 4 Power and setup 4 Load software 4 Fit 4 Basics 6 Make/take/end calls Volume 6 Mute 6 Troubleshooting Headset 7 Support 6 7 8 2
Overview Icons Inline control LEDs Function Call button Flashes green Incoming call Solid green On a call Volume up button Increases the listening volume Volume down button Decreases the listening volume Mute button Solid red Headset is muted 3
Setup and software Power and setup Power on your headset by connecting to your computer or mobile device. • Via USB-A/USB-C connector NOTE Headset call control functionality may vary in mobile devices. • Via 3.5 mm connector (Blackwire 3315/3325 only) NOTE Headset call control functionality is not available. Load software Plantronics Hub for Windows/Mac is an invaluable headset tool. 1 2 Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software.
Position the boom This headset can be worn on the left or right side. Rotate the boom to align with your mouth. CAUTION To avoid breaking the boom, only rotate it up and over 180°. Adjust the boom Gently bend the boom in or out so it is approximately two finger widths from the corner of your mouth.
Basics Make/take/end calls Answer or end a call Tap the Call button or use your softphone. Make a call Dial using your softphone application. Redial If not on an active call, double key press the call button to redial the last call. Hold Press and hold the call button for 2 seconds to put a call on hold. Volume Listening volume Press the Volume up (+) or Volume down (-) button.
Troubleshooting Headset I hear a high-pitched noise when wearing the headset. • Ensure that your 3.5 mm connector is fully connected to the headset controller. I cannot hear caller. • Listening volume is too low. Press the volume up button on the headset. and/or ensure that the volume setting on your computer is set accurately. • Your headset is not set as the default audio device. Use the audio settings in your sound control panel/preferences to select your headset as the default audio device.
Support NEED MORE HELP? plantronics.com/support Plantronics, Inc. Plantronics B.V. 345 Encinal Street Scorpius 171 Santa Cruz, CA 95060 2132 LR Hoofddorp United States Netherlands © 2020 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners.
