Operating the THERMOMARK ROLL 2.
User manual Operating the THERMOMARK ROLL 2.0 thermal transfer printer 2019-02-15 UM EN THERMOMARK ROLL 2.0, Revision 01 This user manual is valid for: Revision Order No. 1085260 108716_en_01 Designation THERMOMARK ROLL 2.0 PHOENIX CONTACT GmbH & Co. KG • Flachsmarktstraße 8 • 32825 Blomberg • Germany phoenixcontact.
Table of contents Table of contents 1 2 3 4 For your safety ...........................................................................................................................5 1.1 Identification of warning notes ...............................................................................5 1.2 Qualification of users .............................................................................................5 1.3 Field of application of the product ......................................
THERMOMARK ROLL 2.0 5 A Maintenance and troubleshooting ............................................................................................35 5.1 Cleaning the device .............................................................................................35 5.2 Cleaning the printhead.........................................................................................36 5.3 Cleaning and replacing the pressure roller ..........................................................37 5.
For your safety 1 For your safety Read this user manual carefully and keep it for future reference. 1.1 Identification of warning notes This symbol indicates hazards that could lead to personal injury. There are three signal words indicating the severity of a potential injury. DANGER Indicates a hazard with a high risk level. If this hazardous situation is not avoided, it will result in death or serious injury. WARNING Indicates a hazard with a medium risk level.
THERMOMARK ROLL 2.0 1.3 Field of application of the product The THERMOMARK ROLL 2.0 is a thermal transfer printer and thermal direct printer for the industrial sector. With this printer, you can print continuous material such as labels and shrink sleeves. With thermal transfer printing, heat causes the color layer of an ink ribbon to be transferred onto the print medium. The result of the print depends essentially on the suitable combination of material and ink ribbon.
For your safety Damage to the device – – – – Only operate the device in locations that are dust-free as far as possible, dry and protected against splashwater. Protect the device and materials from humidity, damp, and dirt. Do not expose the device to direct sunlight. The device is equipped with a wide range power supply unit for AC voltages between 100 V and 240 V. The electrical connection conditions must comply with the details on the rating plate.
THERMOMARK ROLL 2.0 2 Starting up the printer 2.1 Unpacking and setup Scope of supply – – – – – – – – Printer Mains cable USB cable Empty film core (possibly already mounted on the take-up hub) Label roll EML (20X8)R/TL THERMOMARK-RIBBON 110/50 ink ribbon Data carrier with download link for the driver. The data carrier also contains this user manual in several languages. User manual in German and English Unpacking • • Check the device for damage which may have occurred during transport.
Starting up the printer 2.
THERMOMARK ROLL 2.0 2.
Starting up the printer 2.3.2 Connecting the printer via USB NOTE: Malfunctions during operation due to insufficient or missing shielding Ensure that all the cables connected to the device are shielded. A driver must be installed in order to operate the printer. The driver can be found on the Internet at phoenixcontact.net/qr/1085260. • Switch on the computer. • Exit all programs that are currently running. • Switch on the device. • Connect the computer to the device using the supplied USB cable.
THERMOMARK ROLL 2.0 2.3.3 Connecting a printer via WLAN Installing a WLAN stick • Insert a WLAN stick into the USB interface to the left of the display. Setting up the WLAN connection • • • • • Activate the WLAN interface via the menu (see “Setting up WLAN” on page 22). Select Access Point. The search for available access points starts. The available access points, including hidden access points, are shown on the display. Select the access point. To use a hidden access point, enter its SSID.
Starting up the printer 2.4 2.4.1 Inserting the material and printing Inserting the material 1 5 3 2 4 Figure 2-3 Inserting the material roll • • • • • • • Inserting material in the printhead • • • • • 108716_en_01 Inserting material off the roll Open the cover. Release the margin stop (1). To do this, turn the green adjustable ring counterclockwise until the arrow points to the symbol. Pull the margin stop off the media hub.
THERMOMARK ROLL 2.0 2.4.2 Inserting Leporello labels 1 2 3 5 4 Figure 2-4 Inserting Leporello labels • • • • • • • Inserting material in the printhead • • • • • 14 / 52 PHOENIX CONTACT Material feed path with Leporello labels Open the cover. Release the margin stop (1). To do this, turn the green adjustable ring counterclockwise until the arrow points to the symbol. Position the margin stop in such a way that the material fits between the two margin stops.
Starting up the printer 2.4.3 Inserting the ink ribbon 2 1 3 Figure 2-5 Feed path of the ink ribbon The ink ribbon is only required for thermal transfer printing. Clean the printhead before inserting the ink ribbon (see “Cleaning the printhead” on page 36). Inserting the ink ribbon • • • • • • • • 108716_en_01 To lift the printhead, turn the green lever (3) counterclockwise. Push the ink ribbon roll onto the supply hub (1) so that the color coating of the film faces downwards during unwinding.
THERMOMARK ROLL 2.0 2.4.4 Printing The THERMOMARK ROLL 2.0 is ready for operation once all connections have been established, the material and ink ribbon have been inserted, and the printhead is locked. Tear-off plate After printing, the material strips are detached by hand. The printer is equipped with a tearoff plate for this purpose. Cutter or perforator A cutter which automatically cuts off labels is available as an accessory (THERMOMARK ROLL-CUTTER, 5146422).
Operating the printer 3 Operating the printer 3.1 Touch screen display You can change the basic settings of the printer via the touch screen display, for example: – Pause, continue or cancel print jobs – Configure interfaces – Set language and time – Update the firmware Use only CLIP PROJECT or PROJECT complete software to modify print jobs. 3.1.1 • • Operating the display To select a menu item, briefly touch the corresponding icon. Move your finger up and down the display to scroll through lists.
THERMOMARK ROLL 2.0 3.1.3 Start page Not always are all icons visible. An icon is hidden if it is not used in the current printer status.
Operating the printer 3.
THERMOMARK ROLL 2.0 Table 3-1 Menu structure Menu Setting option [...] Default Settings Changing printing parameters Setting the heat level If the printing quality is inadequate, you can change the value. We recommend increasing or reducing the heat level via the marking software first. – CLIP PROJECT: at “File, Print setup...” 0 – PROJECT complete: at “File, Printer Configurations” You will find the “Printer parameters” under THERMOMARK ROLL 2.0.
Operating the printer Table 3-1 Menu structure Menu Setting option [...] Default Label detection Changing the procedure for detecting the label sensor If you are printing with Phoenix Contact material, adjustment is not required. Continuous material is automatically detected. Gap sensor Extrapolating the labels This function prevents the first labels from remaining unprinted. In the default setting, this function is on. On: Advance d: The position of the labels below the printhead is calculated.
THERMOMARK ROLL 2.0 Table 3-1 Menu structure Menu Setting option [...] Default Setting up interfaces Setting up Ethernet Entering the host name Unique designation for the printer in the network DHCP, method for assigning the IP address On: Dynamic assignment of the IP address by the DHCP server Off: Direct assignment of the IP address by the operator On Entering the IP address – IP address of the label printer.
Operating the printer Table 3-1 Menu structure Menu Setting option [...] Default Setting the language and country Setting the language English Setting the country Germany Setting the country-specific date and time formats Setting the keyboard layout when using an external keyboard When you select the automatic setting, the keyboard layout depends on the “Setting the country” parameter setting. Automatic Setting the time and date Setting the time zone.
THERMOMARK ROLL 2.0 Table 3-1 Menu structure Menu Setting option [...
Operating the printer Table 3-1 Menu structure Menu Setting option [...] Default Extras Updating the firmware Copy the firmware file into the /misc directory of the storage medium. Insert storage medium into the printer. Then click on this button. Select the file with the firmware. The printer restarts after the update. – Saving the settings The current printer configuration is saved as an .xml file on a storage medium in the /misc directory.
THERMOMARK ROLL 2.0 Table 3-1 Menu structure Menu Setting option [...
Operating the printer 3.3 Configuration via the website All the parameters which are accessible via the display can also be configured via a website. The website is included in the printer's firmware. Use a browser (e.g., Microsoft Internet Explorer or Mozilla Firefox) with activated JavaScript. Access the website via the Ethernet or WLAN interface. Opening the website To configure settings via the website, you must enter “admin” as the user name and a password.
THERMOMARK ROLL 2.0 3.4 Printing via FTP With the File Transfer Protocol (FTP), you can manage and transfer files in the network via the Ethernet or WLAN interface. For printer management, you require an FTP program (FTP client) which supports the “binary” transfer mode. The printer acts as an FTP server. The FTP printer management has three functions: – Direct printing by copying from JScript files – Management of the storage media installed on the label printer – Firmware update 3.4.
Operating the printer 3.4.3 FTP access to storage media Via FTP, you can edit files that are available on an installed storage medium. • Establish an FTP connection to the printer with the user name ftpcard and the specified password (default: card). The content of the storage medium is displayed. The files are divided into several subfolders according to the file type. • Edit the files as necessary.
THERMOMARK ROLL 2.0 4 Mounting accessories 4.1 Cutter or perforator A cutter which automatically cuts off labels is available as an accessory (THERMOMARK ROLL-CUTTER, 5146422). A perforator is available for shrink sleeves (THERMOMARK ROLL-CUTTER/P, 5146435). WARNING: Danger of cutting due to unintentional blade movement Disconnect the printer from the power supply before installing, removing, or cleaning the cutter blade.
Mounting accessories Mounting the cutter or perforator Figure 4-2 • • • Mounting the cutter or perforator Insert the cutter latching hook with the groove first into the guide on the carrier. Press the cutter downwards into the holders. Flip the cutter such that it snaps into place on both sides of the carrier. Activate the cutter or perforator in the marking software. – CLIP PROJECT: at “File, Print setup...
THERMOMARK ROLL 2.0 Cleaning the cutter or perforator 1 Figure 4-3 Removing the cutter blades WARNING: Danger of cutting due to unintentional blade movement Disconnect the printer from the power supply before installing, removing, or cleaning the cutter blade. WARNING: Danger of cutting The cutter blades are sharp. • • • • • • 32 / 52 PHOENIX CONTACT Swivel the cutter or perforator away. Actuate the release button (1). Take the blade assembly out of the panel.
Mounting accessories Removing the blades 1 2 3 4 Figure 4-4 5 Removing the blades WARNING: Danger of cutting The cutter blades are sharp. • • • • • • • • 108716_en_01 Rotate the shaft (1) clockwise using a TX10 Torx screwdriver until the gear racks (2) are disengaged. Pull the upper blade (3) out of the guides. Remove the lower blade (4). Remove any deposits on the blades using a cloth dampened with label remover. Push the lower blade into the holders from above.
THERMOMARK ROLL 2.0 4.2 Mounting the external media hub An external media hub on which rolls with a larger diameter can be mounted is available as an accessory. – External media hub, for roll diameters of 150 mm to 400 mm: THERMOMARK ROLL-ERH, 5146448 Figure 4-5 Inserting material into an external media hub Mounting the supply hub • • Position the media hub behind the printer. Lift the printer slightly. Place the base onto the two hooks of the media hub.
Maintenance and troubleshooting 5 Maintenance and troubleshooting DANGER: Risk of electric shock Disconnect the device from the power grid before carrying out any maintenance work. 5.1 • • • • • 108716_en_01 Cleaning the device Protect the device from dust and other contaminants. If the device is not used, cover it. Wipe down the device with a duster. The duster can either be dry or dampened with a mild cleaning agent.
THERMOMARK ROLL 2.0 5.2 Cleaning periods – – Cleaning the printhead Thermal direct printing: after each material roll change Thermal transfer printing: after each ink ribbon change After a certain amount of material flow, a message on the display indicates that the printhead should be cleaned (see “Setting the cleaning interval” on page 25). 1 Figure 5-1 Cleaning the printhead line During printing, impurities can collect on the printhead and reduce the print quality.
Maintenance and troubleshooting 5.3 Cleaning and replacing the pressure roller Impurities on the pressure roller can impair the printing and material transport performance. Poor quality printing may result if the pressure roller is damaged or worn. In this case, you must replace the pressure roller. Large amounts of sleeve material being processed may lead to constrictions in the pressure roller. Constrictions over the width of the sleeve material occur.
THERMOMARK ROLL 2.0 5.4 Table 5-1 Troubleshooting Troubleshooting Problem Cause Remedy Page Ink ribbon wrinkles Feed path of the ink ribbon Check the ink ribbon path 15 Check the horizontal position of the ink ribbon on the take-up hub and supply hub Print image is blurred or missing in places Printhead is dirty Clean the printhead.
Maintenance and troubleshooting 5.5 Table 5-2 Error messages Troubleshooting Error message Cause Remedy Page “Printhead open” Printhead is open Close printhead 13 “Printhead too hot” Printhead has become overheated The print job continues automatically after a pause – “Out of ribbon” Ink ribbon used up Insert new ink ribbon 15 Ink ribbon torn during printing Cancel the print job. Clean the prin- 36 thead. Insert the ink ribbon. Restart the print job. 15 Cancel the print job.
THERMOMARK ROLL 2.0 5.6 Repairs WARNING: Hazard to operational safety Incorrect operation or modifications to the device can endanger your safety or damage the device. Do not repair the device yourself. If the device is defective, please contact Phoenix Contact. 5.7 Storage and disposal Transporting the device • • Remove the material and the ink ribbon. Pack the device in the original packaging for shipping. Storage • • • Only store the device in dry surroundings.
Appendix A Appendix A1 Ordering data Thermal transfer printer Description Type Order No. Pcs./Pkt. Thermal transfer printer for labels and shrink sleeves, including connecting cables, 300 dpi THERMOMARK ROLL 2.0 1085260 1 Description Type Order No. Pcs./Pkt.
THERMOMARK ROLL 2.0 Ink ribbon Description Type Order No. Pcs./Pkt. Ink ribbon, specifically for WMS... shrink sleeves, length: 300 m, width: 110 mm, color: black THERMOMARK-RIBBON 110-WMSU 0801358 1 Ink ribbon, specifically for WMS... shrink sleeves, length: 300 m, width: 110 mm, color: white THERMOMARK-RIBBON 110-WMSU WH 0801359 1 Ink ribbon, specifically for WMS...
Ordering data Materials Description Type Order No. Pcs./Pkt. Equipment marking Labels, attachment method: adhesive EML (..X..)R 1 Labels for sensitive components, attachment method: adhesive EML-ESD (..X..)R 1 Labels for rough surfaces, attachment method: adhesive EML-HA (..X..)R 1 Labels for high-temperature applications, attachment method: adhesive EML-HT (..X..)R 1 1 Removable labels, attachment method: adhesive EML-RM (..X..)R Detectable labels, attachment method: adhesive EML-D (..
THERMOMARK ROLL 2.0 A2 Technical data Printhead Printing method Thermal transfer, thermal direct Print resolution 300 dpi x 300 dpi (12 dots/mm x 12 dots/mm) Material sensor Position Centered Type Transmissive sensor Detection Inter-label clearance, black mark and hole mark Print speed 30 mm/s ... 150 mm/s Print length 5 mm, minimum, 1000 mm, maximum Print width 104 mm, maximum Material Outside diameter of the label roll 152 mm, maximum Internal core diameter 38.1 mm ...
Technical data Interfaces Serial RS-232 C 1200 to 230400 baud/8 bits USB 2.0 High-speed slave for PC connection USB host 2 x on the back, up to 500 mA USB host 1 x on the control panel, up to 500 mA Ethernet LPD, IPv4, IPv 6, RawIP printing, DHCP, HTTP, FTP, SMTP, SNMP, TIME, NTP, Zeroconf, SOAP web service Software Marking software CLIP PROJECT marking advanced / professional PROJECT complete marking Operating data Voltage 100 V AC ...
THERMOMARK ROLL 2.0 A3 A 3.1 Approvals and declarations Federal Communications Commission (FCC) NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Declaration of conformity A4 Declaration of conformity The THERMOMARK ROLL 2.0 complies with the key requirements of the following directives: – 2011/65/EU Restriction of the use for certain hazardous substances – 2014/30/EU EMC Directive (electromagnetic compatibility) – 2014/35/EU Low Voltage Directive The standards consulted for evaluating conformity can be found at: phoenixcontact.
THERMOMARK ROLL 2.
Index A5 Index S C Changing the language ............................................... Cleaning Device ................................................................... Cleaning interval ......................................................... Connections................................................................ Creating print jobs ....................................................... 17 Scope of supply ............................................................
THERMOMARK ROLL 2.
Please observe the following notes General Terms and Conditions of use for technical documentation Phoenix Contact reserves the right to alter, correct, and/or improve the technical documentation and the products described in the technical documentation at its own discretion and without giving prior notice, insofar as this is reasonable for the user. The same applies to any technical changes that serve the purpose of technical progress.
How to contact us Internet Up-to-date information on Phoenix Contact products and our Terms and Conditions can be found on the Internet at: phoenixcontact.com Make sure you always use the latest documentation. It can be downloaded at: phoenixcontact.net/products Subsidiaries If there are any problems that cannot be solved using the documentation, please contact your Phoenix Contact subsidiary. Subsidiary contact information is available at phoenixcontact.com. Published by PHOENIX CONTACT GmbH & Co.
© PHOENIX CONTACT 2019-02-15 108716_en_01 Order No. —01 PHOENIX CONTACT GmbH & Co. KG Flachsmarktstraße 8 32825 Blomberg, Germany Phone: +49 5235 3-00 Fax: +49 5235 3-41200 E-mail: info@phoenixcontact.com phoenixcontact.
