User manual

10 EN 11EN
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4 Serviceandsupport
4.1 Frequentlyaskedquestions
Inthischapteryouwillfindanswerstothemostfrequently
askedquestionsaboutyouruniversalremotecontrol.
4.1.1 Setup
Icannotentersetupmode.
Batteryleveltooloworbatterylifetimecametoanend.
• Replacethebatteries.Seechapter2.1.
Afterreplacingthebatteries,testiftheremotecontrol
stilloperatesyourdevices.Ifitdoesnot,youhavetoset
uptheremotecontrolagain.Forthisrefertochapter2.2.
Thebrandcodeformydeviceismissinginthe‘Shortlistof
brands’intheQuickStartGuide.
The‘Shortlistofbrands’onlymentionsthemostcommonTV,
VCRandDVDbrands.
• Youwillfindacompletebrandlistonpage14-24ofthis
usermanual.
•
Use‘9999’as4-digitcodeincaseyoucannotfindyourbrand
inthecompletebrandlist.Notethatusing‘9999’mayresult
inalongsetup(upto15minutes).
MyTVturnsOFFinstep4butdoesnotturnONagainin
step5.
TVsofsomebrands(e.g.Panasonic)onlyswitchONafter
alongpressononeofthedigitbuttons.Afteralongbutton
pressinsetupmodetheremotecontrolwillstarttryingto
improvethebutton(seechapter2.2.2)insteadofswitching
ONtheTV.
• Inthiscase,switchONtheTVmanuallyorusethe
originalremotecontrolforthis.Continuewithstep6.
Aftersuccessfullycompletingsetup,theremotecontrol
willswitchONtheTVwithalongbuttonpressonone
ofthedigitbuttons,justasyouroriginalremotecontrol.
Aftersetup,notallbuttonsworkasexpected.
• Tryimprovingthe
button(s) .Seechapter2.2.2.
HowdoIsettheremotecontrolforcombodevices
(TV/VCR,TV/DVD,DVD/VCR,etc)?
Somecombodevicesrequireyoutosetuptwodifferent
sourceselectionbuttonstocontrolbothpartsofthecombo
device.Forexample,ifyouhaveaTV/DVDcombo,youmight
needtosetuptheremotecontrolforbothTVandDVDto
operateyourTV/DVDcombo.
4.1.2 Operation
Theremotecontroldoesnotwakeupanymore.
Batteryleveltooloworbatterylifetimecametoanend.
• Replacethebatteries.Seechapter2.1.
Afterreplacingthebatteries,testiftheremotecontrol
stilloperatesyourdevices.Ifitdoesnot,youhavetoset
uptheremotecontrolagain.Forthisrefertochapter2.2.
ThedeviceIwanttooperatedoesnotrespondatall/does
notrespondtoallofthebuttoncommands.
• Checkifthebuttonsyoupressareavailableonthe
originalremotecontrolofthedevice.
• Tryimproving
buttons .Seechapter2.2.2.
Wrongcodeselectedduringsetup.
• Setuptheremotecontrolagainforthedevice.Always
testifthedeviceresponds,beforeleavingsetupmode.
Itmaybethatthebuttonsthatyouaretryingtousehavea
differentnamingontheoriginalremotecontrol.
• Tryoutallbuttonstofindtheone(s)youneed.
TheTeletextbuttonsdonotwork.
• FindoutwhetheryourTVisequippedwithTeletext.
• TryimprovingtheTeletext
buttons .Seechapter2.2.2.
• Checkwhetheryouareusingthecorrectbuttonto
switchonTeletext.ForTVthisisthe
button.
Serviceandsupport