DCR 5012 www.philips.
Table of contents 1 Important 62 2 2.1 2.2 2.3 2.4 2.5 Your Digital Cable Receiver What’s in the box? What you also need Overview Main menu overview How to read this manual 64 65 65 66 67 67 3 3.1 3.2 3.3 Getting started Prepare Connect Install 67 67 68 68 4 4.
2 Important Take time to read this User Manual before using the Digital Cable Receiver. It contains important information and notes regarding how to operate it. Disposal of your old product Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. When this crossed-out wheeled bin symbol is attached to a product or its packaging, it means the product is covered by European Directive 2002/96/EC.
Danger • The Digital Cable Receiver does not contain any user-serviceable parts. Do not attempt to open it. All maintenance work must be carried out by qualified services centres. • Make sure that children do not place any foreign objects in any of the openings. Warnings • Before connecting the Digital Cable Receiver to the mains, check that the mains supply voltage corresponds to the voltage printed on the rear of the Digital Cable Receiver. If the mains voltage is different, consult your dealer.
3 Your Digital Cable Receiver Bring the future into your home with UPC Digital TV. You can enjoy enhanced picture and sound quality, a wider selection of channels and special setup options. UPC Digital TV HD will continuously be extended to include even more features and HD channels. UPC Digital TV HD is received via the Digital Cable Receiver. What are the benefits of UPC Digital TV and the Digital Cable Receiver? • Razor-sharp picture and perfect sound quality. • More TV channels.
What’s in the box? Digital Cable Receiver Confirmation card HDMI cable E N GLISH 3.1 UPC smart card (already inserted) Quick Start Guide User manual Coaxial cable Power cord Remote control and 2 batteries Caution Plastic bags can be dangerous. To avoid suffocation keep the bag away from babies and children. 3.
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Main menu overview Press menu on the remote control to access the main menu. 4 Getting started In this chapter, the basic steps to get you started are described. Call the UPC Customer Service department at 0900-5008080 (€ 0.10 per minute) available Monday to Friday 8AM to 9PM and Saturday from 8AM to 6PM to activate the product. 4.1 Prepare Prepare the remote control Use the arrow keys / / / to navigate through the different options. Press OK to validate your choice.
Check the smart card Check whether the UPC smart card is inside the front slot of the Digital Cable Receiver. Note For scart connection, refer to chapter 7.2. 4.3 Install Before you start installation, make sure you have made all the required connections. If this is not the case, slide it in the slot: • Open the smart card door on the right side of the box. • Insert the smart card into the smart card slot as far as it will go.The end of the card will be visible from outside the slot.
Press OK when the signal quality is at 100%. After some time, the Search channels screen indicating the signal strength and quality appears. E N GLISH Press to select Nederland. Press OK. The welcome screen appears. Using the numerical keys of the remote control, enter the 3-digit activation code found in chapter Additional Information. Press OK. The UPC Digital TV status screen appears.
5 Using your Digital Cable Receiver Once you have connected the Digital Cable Receiver, use the remote control to operate the basic, frequently-used functions, such as switching on and off and changing channels. You will also become familiar with the handy Programme Information Bar. This is used to display information on the programme you are watching, search for another programme, or change channels. Press the UPC key to accept the terms and conditions.
5.3 The Programme Information Bar Each time you change channels, a bar containing programme information is displayed on your television screen.
5.5 Additional programme information Additional information can be displayed for the programme highlighted in the Programme Information Bar. Press the i key to display the additional Programme Information Bar.You will now see a detailed summary of the highlighted programme. Below this are the available soundtrack language and subtitling settings. 5.6 Favourite channels When zapping, you can choose to zap only through the channels included in your favourite list.
6 Use more of your Digital Cable Receiver This chapter gives a complete description of the functionalities of your Digital Cable Receiver. Digital Cable Receiver full overview A B C DE Main unit L K F A B C Main unit backside E N GLISH 6.
6.2 Remote control full overview A A P B B C C D E Q R D E F G H F G H I I J K H L M S J T K L U M N O N P O Q R S T U UPC - Turn the Digital Cable Receiver on.
6.3.1 Displaying the Main menu Press menu to display the Main menu: • TV Guide: the user-friendly television guide. • On Demand: easy access to movies, etc. • Settings: to set your preferences. • Digital Radio: a wide range of digital music channels. • Interactive Services: for playing games. Selecting an option from a list Most menus contain lists. The highlighted line in the list is the active selection. • To select a different line, press and .
Use the Programme Information to obtain more information on the programmes in the summaries. Displaying the All channels screen Select All channels in the UPC TV Guide.You will see a summary of channels and programmes currently being broadcast. 6.4.1 UPC TV Guide Press guide to directly view the UPC TV Guide or press menu, followed by TV Guide in the Main menu, and then OK.You will now see a menu containing channel categories. 6.4.
E N GLISH On the selected channel • Press and to view other channels. • Press and to select a programme. • Press to return to the summary of channels and programmes. • Press to navigate to the previous day. • Press to navigate to the next day. 6.4.3 Settings Blocking channels You can block certain channels as required, if you do not want your children to watch them for instance. Display the UPC TV Guide by pressing guide. Press to display the Settings screen.
Press OK to display additional information on the selected subscription. Press OK once more to order the subscription. Enter the PIN code to process the order. Setting a reminder using the Programme Information Bar While the Programme Information Bar is displayed: Press to select the next programme. Press OK to set the reminder. Note Channels you have ordered will not directly be visible once the order has been placed. It will take a maximum of 48 hours before you can view this channel. 6.4.
Settings full overview In the Settings menu you can configure various preferences for using your UPC Digital TV. For example, you can set PIN codes to block channels with an age rating and services, set preferences for menu and subtitle language and specify the type of television you have. 6.5.1 Displaying the Settings menu Press menu on the remote control. The Main menu now appears on your screen. Select Settings using , , and . The Settings bar is highlighted. Press OK.
You can also set the parental control for purchases (UPC On Demand / Interactive Services). Select Parental control from the PIN settings menu, and then press OK. Select the Prompt for PIN when purchasing ON/OFF option using . The option is highlighted. Select ON using and . Press OK.Your children will not be able to make any purchases (unless you have given them an extra PIN code).
Press of your remote control. E N GLISH Enter your PIN Code again (The default Customer PIN is 0000) and then press OK. The Settings screen now appears. Use and to select Yes for the Block the Adult films section? option. Access to the channel summaries and the UPC Adult Preview channel is now protected by the Customer PIN. Press the UPC key to return to the television screen.
List of PIN settings The table below lists the most important PIN settings. Your requirement: No protection Settings required: - Programme Age Lock OFF - PIN code for purchases set to OFF To protect all purchases (UPC On Demand, Interactive Services) with a PIN code (also from your children) - PIN code for purchases set to ON - Change Customer PIN and extra PIN - Do not give your children the extra PIN code You do not want your children to watch programmes unsuitable for their age.
Displaying the Preference settings menu Display the Settings menu on your screen (see chapter Displaying the Settings menu). Select Preference settings using , , and . The Preference settings bar is highlighted. Press OK. The Preference settings menu now appears on your screen. Choose your language preferences (only possible if the channel is broadcast in several languages) from the following options: • Menu language is the active option.
Select TV settings using , , and . The TV settings bar is highlighted. Press OK. The TV settings screen now appears. Choose appropriate TV settings from the following options: • TV format is the active option. Use 6.6 UPC services 6.6.1 UPC On Demand UPC On Demand offers you access to UPC On Demand films. If you feel like watching a film, you can choose from a wide selection at any time of the day. Through the UPC On Demand-menu you can watch films, documentaries, concerts and TV-shows, among others.
• Films, for a selection of films. • Kinderprogramma’s, for a list of all programmes for children. • TV-Series, for a list of all TV series you can order immediately. • Documentaires for the most fascinating documentaries that are available at UPC On Demand. • Muziek, for a large selection of concerts from different performers. • Erotiek, for adult films. • Paused items, for a list of all programmes and films you have ordered in the last 24 hours.
Muziek In the Music item, there is an overview of interviews and concerts of different performers, categorized under All programmes, New programmes, Concerts and Artists. Press OK. The Kinderprogramma’s screen is now displayed.You see a list of films and programmes that can be ordered. TV-Series The TV-Series item provides a list of TV-shows, divided under features All programmes, New programmes, Drama and Comedy.
Press OK. The Erotiek screen is now displayed.You see a list of films and programmes that can be ordered. Displaying Paused items Press the on demand key on the remote control or select On Demand in the Main menu. Select Paused items using and . The Paused items bar is now highlighted. Press OK. The Paused items screen now appears.You see a list with the films and programmes you can order.
Note On installation of the Digital Cable Receiver, all UPC On Demand programmes are protected by the default PIN code 0000. Enter this code to order a film. See chapter Settings for additional information on PIN code security. Confirm the purchase There are two options when ordering a film: • If you have set a PIN code, you will need to enter the PIN code first (the default PIN code is 0000). Then select OK using and press OK to confirm the order. 6.6.
All radio channels In the All radio channels screen you can select a radio channel of your choice, block access to radio channels or compile a list of favourites. Favourites By compiling a list with favourite channels, you always have the channels you like to listen to at your fingertips.You can compile a list with favourite channels on the All radio channels screen (see All radio channels). Select a channel using and . The bar with the channel is now highlighted.
You now have the following options: • Press OK to listen to the selected channel. You can now read information about the selected channel at the right side of the channel list. • Press to block the selected channel. A will appear to indicate that the channel is blocked. The channel can only be listened to once the PIN code has been entered. The default PIN code is 0000. Chapter Settings explains how to change the PIN code. • Press to delete the selected channel from the list.
7 Maintenance • If you have not set a PIN code, you will be asked to confirm the purchase by highlighting Yes and pressing OK.You can stop the order by selecting No and pressing OK. After confirmation, the text Game ordered will appear at the bottom of your screen. The game you have ordered will appear on your screen.You can continue playing as soon as the purchase is confirmed. E N GLISH 7.1 Cleaning For cleaning, use a soft, damp (not wet) cloth. Never use any abrasive cloth and aerosol cleaners. 7.
8 Accessories and connections 8.1 Setting up the remote control The remote control can be set up so that you can operate all your devices with one remote control. However, the remote control needs to be set up once to operate your television and video recorder or DVD player/recorder. A list of the most common brands is given in chapter Additional Information. Tip A complete list of setup codes can be found on teletext on the UPC Info Channel or at www.upc.
• Press the UPC key immediately after your television switches off to store the setup code. 8.2 Connections Scart connection Replacing the batteries The remote control is supplied with two new alkaline batteries (type AAA/LR03). If the remote control is not working, or no longer works properly, you probably need to replace the batteries: • Open the cover on the back of the remote control.
Audio connection Recorder connection Cable Wall Socket Digital Cable Receiver TV set Recorder Connect the supplied coaxial cable from the cable wall socket to the RF IN socket at the rear of the Digital Cable Receiver. Connect a scart cable to the AUX scart socket at the rear of the Digital Cable Receiver and to the scart input EXT1 of the recorder. Connect a scart cable to the scart input of the TV set and to the TV scart socket at the rear of the Digital Cable Receiver.
Plugs E N GLISH 8.3 In-home cabling check The UPC cable network is modern and reliable. The digital TV signal runs through the radio/ TV socket in your house and the Digital Cable Receiver to your TV. UPC Digital TV is a quality product. Through our experience we know that bad in-home cabling and for example the use of unsuitable plugs often leads to unnecessary failures. For UPC Digital TV demands suitable quality material for an optimized picture- and sound quality.
Amplifiers It is possible that you are dividing the analogue TV signal to a second and maybe even a third TV with your own splitter and/or amplifier. This connectivity method can have an adverse effect on the picture-and sound quality of UPC Digital TV and the transmission of interactive services. In that case, you need a UPC pushon splitter of type “FDU44”, which can be purchased at the UPC Centres.
Technical data • Copy/content protection: HDCP on HDMI, Macrovision on EXT1 / EXT 2 This product is in conformity with European 95/47/EC and 2002/21/EC directives. The product complies with the following European council Directives: 2006/95/EEC and 89/336/EEC.
11 Additional information List of activation codes 101 Abcoude 102 Achtkarspelen 103 Alkmaar 104 Almere 105 Amsterdam 107 Apeldoorn 108 Arnhem 109 Asten 110 Barendrecht 111 Barneveld 112 Bergeijk 115 Berkel en Rodenrijs 141 Berkelland 116 Bernisse 117 Beuningen 118 Binnenmaas 119 Bladel 120 Boarnsterhim 121 Boekel 123 Brielle 167 Bronckhorst 233 Bronckhorst 124 Brummen 125 Buren 126 Cranendonck 127 Cromstrijen 128 Deurne 130 Diemen 132 Dirksland 133 Doesburg 134 Doetinchem 135 Dordrecht 136 Dronten 137 Dr
Additional information 251 Wijchen 252 Winterswijk 254 Zaanstad 255 Zaltbommel 256 Zederik 257 Zeewolde 259 Zevenaar 241 Zutphen 261 Zwijndrecht E N GLISH 200 Nijkerk 201 Nijmegen 202 Nuenen 203 Nunspeet 204 Oirschot 205 Oldebroek 206 Oostflakkee 207 Oostzaan 208 Oud-Beijerland 150 Oude IJsselstreek 209 Ouder-Amstel 210 Overbetuwe (Elst) 211 Overbetuwe (Heteren,Valburg) 213 Papendrecht 214 Purmerend 215 Putten 216 Renkum 217 Reusel-De Mierden 218 Rheden 219 Ridderkerk 220 Rijnwaarden 221 Rotterdam 222 Ro
1067, 0586, 0636, 0745 Bestar Daewoo 0404 Blaupunkt 0221, 0565, 0225, 0478, 0485, 0200, 0066 Bush 0698, 0248, 0193, 0039, 0066, 0067, 0401, 0265, 0312, 0385, 0393, 0404, 0294, 0391, 1067, 0517, 0238, 0247, 0644, 0647, 0728, 0611, 0586, 0744, 1930, 1938, 1698 Clatronic 0067, 0400, 0401, 0744, 0248, 0294, 0586, 0247, 0277, 0039, 0132, 0350, 0609, 0678, 0636 Condor 0350, 0067, 0586, 0400, 0246, 0039, 0312, 0132, 0277, 0448, 0441, 0193 Crown 0039, 0400, 0516, 0067, 0586, 0517, 0744, 0636, 0745, 0451, 0448, 0609
Additional information 0744, 1167 Panasonic 0680, 1680, 0138, 0256, 0391, 0397, 0546, 0067, 0586, 0193, 0578, 1340, 0883 Philips 0586, 0067, 0268, 0042, 0221, 0117, 0453, 0404, 0802, 0039, 1786 Pioneer 0196, 0041, 0067, 0200, 0586, 0453, 0458, 0400, 0391, 0139, 0193, 0317, 0516, 0542, 0790 Pionier 0400, 0516 Proline 0067, 0586, 0655, 0664, 0660, 0441, 0042, 0351, 0102, 0651 Protech 0067, 0586, 0247, 0039, 0277, 0132, 0294, 0448, 0367, 0698, 0312, 0193, 0516, 1067, 1698 Quelle 0067, 1535, 0041, 0139, 0542,
1179, 1785 Telefunken 0655, 0590, 0139, 0617, 0728, 0528, 0317, 0365, 0226, 0067, 0586, 0516, 0744 Teletech 0067, 0586, 0698, 0039, 0277, 0367, 1067, 1698 Thomson 0655, 0590, 0317, 0139, 0365, 0226, 0067, 0586 Toshiba 0065, 0090, 0538, 0066, 0100, 0132, 1538, 0247, 0139, 0748, 0225, 0221, 0648, 1946, 1938, 0039, 0728, 0067 Triumph 0207, 0546, 0376, 0586, 0067 Universum 0376, 0135, 0565, 0225, 0503, 0391, 0277, 0522, 0510, 0400, 0448, 0041, 0542, 0066, 0187, 0062, 0100, 0193, 0294, 0134, 0067, 0586, 0451, 04
DVD player/recorder setup codes Aiwa 0671, 0725, 1942, 0899, 1166, 0563 Akai 0820, 0809, 0818, 0796, 0720, 0746, 0914, 0743, 0882, 0735, 1113, 1145, 1229, 1725, 1166 Alba 0747, 0729, 0743, 0753, 0763, 0725, 0760, 0813, 0569, 0702, 1170, 1081 Amstrad 0743 Anasonic 0861 Audiosonic 0720, 1953 Additional information Bang & Olufsen 1055 Blaupunkt 0747 Bush 0743, 0725, 0863, 1725, 0760, 0861, 0729, 0720, 0719, 0747, 0546, 0848, 0909, 0914, 0753 Clatronic 0818, 0809, 0848, 0702 Crown 0800, 0681, 0720 Daewoo 0735
Philips 0569, 0676, 0915, 0533, 1941, 0705, 1842, 1188 Pioneer 0601, 1995, 0661, 0555, 1841 Proline 0681, 0702, 0820, 1034, 0863, 1945 Samsung 0603, 0774, 1962, 1958, 0850, 1105, 0520 Sanyo 0700, 0725, 0820, 1949, 0903 Schneider 0813, 0861, 0809, 0735, 0818, 0743, 0681, 0820, 1183, 1131 SEG 0695, 0743, 0798, 0914, 0902, 0793 Sharp 0660, 0782, 0725 Sony 0563, 1663, 1563, 2011, 1100, 1933, 0802, 1964, 1163, 1063, 0603, 1099 Tandberg 0743 Teac 0747, 0771, 0546, 0601, 0722, 0798, 0621, 0820, 1227, 1960, 1965, 0
Frequently asked questions If you encounter any problem concerning the service, please contact the UPC Customer Service department at 0900-5008080 (€ 0.10 per minute) available Monday to Friday 8AM to 9PM and Saturday from 8AM to 6PM 1. Testing the complete installation If the quality of the signal is poor, do a test by going to channel 999. Step 1 Press the UPC key on the remote control and then press 9 9 9. The test channel is now displayed.
adversely affect the reception of channels. Please contact the UPC Customer Service department at 0900-5008080 (€ 0.10 per minute) available Monday to Friday 8AM to 9PM and Saturday from 8AM to 6PM 5. Have you lost or forgotten your PIN code? The default PIN code is “0000” but you have the option of changing it. It is possible to lose or forget your PIN code after it has been changed. To reset your PIN code please contact Call the UPC Customer Service department at 0900-5008080 (€ 0.
12. The UPC Digital TV sound is quieter than the sound of the analog channels from the standard Radio/TV package. How can I increase the volume? You can increase or decrease the volume of UPC Digital TV by selecting the TV settings option from the Settings menu. 13. The volume keys on the remote control do not work. I cannot change the volume for any programmes.
17. The following message appears: “‘signaal verlies, er schijnt geen signaal te zijn...”. What should I do? This message indicates that the signal received by your Digital Cable Receiver is too weak or there is no signal. Check that your Digital Cable Receiver is directly connected to the wall socket - without any intermediate non-UPC devices, distributors or amplifiers. If the problem cannot be resolved, please contact the Philips Consumer Care Centre at 0900 84 07 (€ 0.10 per minute). 18.
Frequently asked questions E N GLISH 26. How do I connect the Digital Cable Receiver? Instructions can be found in the Connect chapter. If you are purchasing several UPC products, you can find the instructions in the installation manual Connecting all UPC services. If you are unable or do not wish to carry out the installation yourself, an installer can perform the installation for you. Please contact the Philips Consumer Care Centre at 0900 84 07 (€ 0.10 per minute).
13 Glossary of terms Analogue audio Sound that has not been turned into numbers. Analogue sound is available from the LEFT/ RIGHT AUDIO outputs. The red and white sockets send audio through two channels, the left and right. Aspect ratio Aspect ratio refers to the length to height ratio of TV screens. The ratio of a standard TV is 4:3, while the ratio of a high-definition or wide TV is 16:9. The letterbox format allows you to enjoy a picture with a wider perspective on a standard 4:3 screen.
PIN Code: 4-digit code used to prevent access to inappropriate programmes (parental control). E N GLISH scart Loop-through Function allowing automatic signal by-pass for playback from a VCR or DVD player/recorder connected to scart EXT2. SDTV Standard Definition Television. Smart card Card to be inserted into the smart card slot. It is provided by the pay-TV provider whom you took out a subscription.
14 Index Connect basic connection, 10 Favourite lists Add channels to a favourite list, 19 Remove channels from a favourite list, 19 Install First installation, 10 Search failure, 12 Programme Information Bar, 13 Remote control Prepare the remote control, 9 Setting up the remote control, 34 Use the remote control, 16 Select a channel, 13 Smart card Check the smart card, 10 113 Index
DCR 5012 Serial number: PHILIPS Nederland / The Netherlands Philips Consumentenlijn Postbus 102 5600 AC Eindhoven Tel: 0900 8407 (€ 0,10/min) UPC Centre Almere Stad Traverse 5 (opposite the Utopolis movie theater) Monday 13:00 - 18:00 Tuesday to Friday 9:30 - 18:00 New: Thursday open to 21:00 Saturday 9:30 - 17:00 Every last Sunday of the month between 12:00 and 17:00 UPC Centre Amsterdam Kabelweg 51 Monday 10:00 - 17:30 Tuesday to Friday 9:00 - 17:30 Closed on Saturdays and Sundays UPC Centre Amsterdam Cei
UPC Customer Service If you have any questions after reading this manual or if you come across any unexpected situations during or after installation of the device, please contact the UPC Customer Service department at 0900 15 80 for technical support (€ 0.10 per minute), available seven days a week from 08:00 to 21:00. Trademarks and partner logos Trademarks are the property of Koninklijke Philips Electronics N.V. or their respective owners.
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