User manual

13EN
7 Troubleshooting
Warning

Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page (www.
philips.com/support). When you contact Philips,
make sure that the device is nearby and the
model number and serial number are available.
No power
 Ensure that the AC power plug of the unit
is connected properly.
 Ensure that there is power at the AC
outlet.
 Insert the batteries with their polarities
(+/– signs) aligned as indicated.
 Replace the battery.
No sound
 Adjust the volume.
No response from the unit
 Take out the batteries and turn on the unit
again.
 Disconnect and reconnect the AC power
plug, then turn on the unit again.
No disc detected
 Insert a disc.
 Check if the disc is inserted upside down.
 Wait until the moisture condensation at
the lens has cleared.
 Replace or clean the disc.
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Poor radio reception
 Increase the distance between the unit and
your TV or VCR.
 Fully extend the FM antenna.
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device has exceeded a certain limit. This
phenomenon is not a malfunction.
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supported.
USB device not supported
 The USB device is incompatible with the
unit. Try another one.