User manual

94 Troubleshooting
You can’t send text
messages
Some networks don’t allow
message exchanges with other
networks. Contact your
operator for detailed
information on this subject.
The display shows
IMSI failure
This problem is related to
your subscription. Contact
your operator.
You can’t receive
and/or store JPEG
pictures
A picture may not be
accepted by your mobile
phone if it is too large, or if it
doesn’t have the correct file
format. See page 51 for
complete information on this
subject.
When charging the
battery the battery
icon shows no bars
and the outline is
flashing
Only charge the battery in an
environment where the
temperature does not go
below 0°C (32°F) or above
50°C (113°F).
In other cases please contact
your phone supplier.
The display shows
SIM failure
Check that the SIM card has
been inserted in the right
position (see page 1). If the
problem remains, your SIM
card may be damaged.
Contact your operator.
You are not sure
that you are receiv-
ing calls properly
To receive all calls, make sure
that none of the features
«Conditional call forward» or
«unconditional call forward»
is activated (see page 68).
When attempting to
use a feature in the
menu, the mobile
displays not allowed
Some features are network
dependent. They are only
available, therefore, if the
network or your subscription
supports them. Contact your
operator for detailed
information on this subject.