Monitor 5000 Series 27E1N5600AE 27E1N5600HE EN User manual Customer care and warranty Troubleshooting and FAQs Register your product and get support at www.philips.
Table of Contents 1. Important ������������������������������������� 1 1.1 Safety precautions and maintenance ����������������������������������1 1.2 Notational Descriptions ��������������3 1.3 Disposal of product and packing material ��������������������������������������������4 2. Setting up the monitor �������������� 5 2.1 Installation ��������������������������������������5 2.2 Operating the monitor ����������������8 2.3 Hello webcam 5M (27E1N5600HE) �������������������������� 12 2.
1. Important • This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor.
• • monitor damage will not be covered under warranty. • Do not knock or drop the monitor during operation or transportation. • Excessive usage of monitor can cause eye discomfort, it’s better to take shorter breaks more often at your workstation than longer breaks and less often; for example a 5-10 minute break after 50-60-minute continuous screen use is likely to be better than a 15-minute break every two hours.
• 1.2 Notational Descriptions Uninterrupted display of still or static images over an extended period may cause “burn-in”, also known as “after-imaging” or “ghost imaging”, on your screen. The following subsections describe notational conventions used in this document. “Burn-in”, “after-imaging”, or “ghost imaging” is a well-known phenomenon in LCD panel technology.
1.3 Disposal of product and packing material Taking back/Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. Waste Electrical and Electronic Equipment-WEEE From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled.
2. Setting up the monitor 2 Install the base 1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen. 2.1 Installation 27E1N5600AE 1 Package contents 27E1N5600AE Monitor 5000 Series 27E1N5600HE 27E1N5600AE 27E1N5600E Quick start Register your product and get support at www.philips.com/welcome Power 2. Hold the stand with both hands. (1) Gently attach the base to the stand.
27E1N5600AE 3 Connecting to your PC 2 27E1N5600AE 1 4 3 1 10 27E1N5600HE 2 Fast Charger 1 4 2 3 4 5 7 6 8 9 3 USB C-C Caution a-1 Place the monitor face down on a smooth surface. Pay attention not to scrath or damage the screen.
Connect to PC 27E1N5600HE 1. Connect the power cord to the back of the monitor firmly. 1 2. Turn off your computer and unplug its power cable. 10 3. Connect the monitor signal cable to the video connector on the back of your computer. Fast Charger 2 3 4 5 7 6 8 9 c 4. Plug the power cord of your computer and your monitor into a nearby outlet. 2 1 USB C-C 5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.
2.2 Operating the monitor Warning USB 2.4Ghz wireless devices, such as, wireless mouse, keyboard, and headphones, maybe have interference by the high-speed signal of USB3.2 devices, which may result in a decreased efficiency of the radio transmission. Should this happen, please try the following methods to help reduce the effects of interference. • • 1 Description of the control buttons 27E1N5600AE Try to keep USB2.0 receivers away from USB3.2 connection port.
2 Description of the On Screen Display Main menu Game Setting What is On-Screen Display (OSD)? On, Off MPRT On, Off Off, Fast , Faster, Fastest SmartFrame On, Off Brightness (0~100) Contrast(0~100) H. position V. position LowBlue Mode On HDMI 1.
• • • • • Note 4 Physical Function MPRT: To reduce motion blur, LED backlight will strobe synchronously with screen refresh, which may cause noticeable brightness change. Tilt 27E1N5600AE 20° 75Hz refresh rate or higher is required for MPRT. -5° Adaptive Sync and MPRT cannot be enabled simultaneously. MPRT is to adjust brightness for blur reduction, so cannot adjust brightness while MPRT is turned on. MPRT is gaming-optimized mode. Turn on MPRT may cause noticeable screen flickering.
Height adjustment Pivot 27E1N5600AE 27E1N5600AE 0° 130mm 0° -90° 90° 27E1N5600HE 27E1N5600HE 0° 0° 130mm -90° • • 11 90° Warning To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.
2.3 Hello webcam 5M (27E1N5600HE) Please follow the steps for the setting: 1. Turn on the webcam at the top of the display in the direction of the key head. What is it? The webcam is equipped with advanced sensors for Windows Hello facial recognition, which conveniently logs you into your Windows devices in less than 2 seconds, 3 times faster than a password. camera is off 2. Simply connect the USB cable from your PC to the “USB C” port of this monitor.
c. You need to set up a PIN code before you're allowed to use Windows Hello. Once you've added this, the option for Hello will unlock. 2. To turn on the camera. Slide the shutter to the right to turn on the camera for use with the Hello webcam 5M software. To turn off the camera. Side the shutter to the left to turn off the camera and cover the lens. Closing the camera shutter does not turn off the microphone. The camera and microphone are separate devices.
2.4 Noise Cancelling (27E1N5600HE) 2.5 Remove the Base Assembly for VESA Mounting This monitor has the function of Noise Cancelling. When the Noise Cancelling in the "On" state in OSD menu (default =On). It can cancel the echo and mask the recorded noise. Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury. 1. Place the monitor face down on a smooth surface.
Note This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface. VESA Mounting Screw M4. Always contact manufacturer for wall-mount installation. 27E1N5600AE 100mm 100mm 27E1N5600HE 100mm 100mm 0° 90° -5° * Display design may differ from those illustrated. • • Warning To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.
3. Image Optimization 4 How to enable SmartImage? 27E1N5600AE 3.1 SmartImage 1 What is it? SmartImage provides presets that optimize display for different types of content, dynamically adjusting brightness, contrast, color and sharpness in real time. Whether you're working with text applications, displaying images or watching a video, Philips SmartImage delivers great optimized monitor performance.
• • • • • • • • FPS: For playing FPS (First Person Shooters) games. Improves dark theme black level details. Racing: For playing Racing games. Provides fastest response time and high color saturation. RTS: For playing RTS (Real Time Strategy) games, a user-selected portion can be highlighted for RTS games (through SmartFrame). The picture quality can be adjusted for the highlighted portion.
3.2 SmartContrast 1 What is it? Unique technology that dynamically analyzes displayed content and automatically optimizes a Monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds. 2 Why do I need it? You want the very best visual clarity and viewing comfort for every type of content.
4. Adaptive Sync • AMD Radeon R7 260X • AMD Radeon R7 260 ■■ Processor A-Series Desktop and Mobility APUs Adaptive Sync • • • • • • • • • PC gaming has long been an imperfect experience because GPUs and monitors update at different rates. Sometimes a GPU can render many new pictures during a single update of the monitor, and the monitor will show pieces of each picture as a single image. This is called “tearing.
5. Power Delivery and Smart Power 3 Power through USB-C port: 1. Connect the device to the USB-C port. 2. Turn on [Smart Power]. You can power your compatible device with up to 65 Watts of power from this monitor. 3. If [Smart Power] is on, and USB-C is used for power, then maximum power delivery depends on the brightness value of the monitor. You may adjust the brightness value manually to increase power delivery from this monitor.
6. Technical Specifications Picture/Display Monitor Panel Type Backlight Panel Size Aspect Ratio Pixel Pitch Contrast Ratio(typ.) Optimum Resolution Viewing Angle Monitor Colors Flicker Free Picture Enhancement Vertical Refresh Rate Horizontal Frequency sRGB LowBlue Mode EasyRead Adaptive Sync Connectivity IPS Technology W-LED 27" W (68.6 cm) 16:9 0.2331 (H) mm x 0.2331 (V) mm 1000:1 2560 x 1440 @ 60 Hz 178° (H) / 178° (V) @ C/R > 10 (typ.) 16.
Other Convenience Plug & Play Compatibility Stand Tilt Height adjustment Pivot VESA mount (100 x 100 mm), Kensington Lock DDC/CI, sRGB, Windows 10/8.
Product with packaging (WxHxD) Weight Product with stand Product without stand Product with packaging Operating Condition Temperature range (operation) Relative humidity (operation) Atmospheric pressure (operation) Temperature range (Non-operation) Relative humidity (Non-operation) Atmospheric pressure (Non-operation) Environmental and energy ROHS Packaging Specific Substances Cabinet Color Finish 780 x 525 x 186 mm 27E1N5600AE: 6.56 kg 27E1N5600HE: 6.57 kg 27E1N5600AE: 4.70 kg 27E1N5600HE: 4.
6.1 Resolution & Preset Modes Note Please notice that your display works best at native resolution of 2560 x 1440. 1 Maximum Resolution 2560 x 1440 @ 75 Hz For best output performance, please always ensure that your graphic card is capable of achieving the maximum resolution and refresh rate of this Philips display. 2 Recommended Resolution 2560 x 1440 @ 60 Hz H. freq (kHz) Resolution V. freq (Hz) 31.47 720 x 400 70.09 31.47 640 x 480 59.94 35.00 640 x 480 66.67 37.86 640 x 480 72.
7. Power Management • Contrast: 50% If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
8. Customer care and warranty together form an image. When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors. 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy Philips strives to deliver the highest quality products.
Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects. Three adjacent lit sub pixels (one white pixel). Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.
BRIGHT DOT DEFECTS 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* Total bright dot defects of all types ACCEPTABLE LEVEL 2 1 0 >15mm 2 BLACK DOT DEFECTS 1 dark subpixel 2 adjacent dark subpixels 3 adjacent dark subpixels Distance between two black dot defects* Total black dot defects of all types ACCEPTABLE LEVEL 5 or fewer 2 or fewer 1 >15mm 5 or fewer TOTAL DOT DEFECTS Total bright or black dot defects of all types ACCEPTABL
8.2 Customer Care & Warranty For warranty coverage information and additional support requirements valid for your region, please visit www.philips.com/support website for details or contact your local Philips Customer Care Center. For extended warranty, if you would like to extend your general warranty period, an Out of Warranty service package is offered via our Certified Service Center. For Warranty Period please refer to Warranty Statement in Important information manual.
9. Troubleshooting & FAQs • Make sure the computer is turned on. Visible signs of smoke or sparks • 9.1 Troubleshooting • This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative. • Do not perform any troubleshooting steps Disconnect the monitor from mains power source immediately for safety Contact with Philips customer service representative immediately.
“after-imaging” or “ghost imaging” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty. • Image appears distorted. Text is fuzzy or blurred. • Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.
Q5: What if I get lost when I am making monitor adjustments via OSD? 11500K temperature yields "cool, bluewhite toning". 2. sRGB: This is a standard setting for ensuring correct exchange of colors between different device (e.g. digital cameras, monitors, printers, scanners, etc). Ans.: Simply press the button, then select [Reset] to recall all the original factory settings. Q6: Is the LCD screen resistant to scratches? 3.
Q11: What is Image Sticking, or Image Burn-in, or After Image, or Ghost Image in LCD panels? Q13: How to unlock/lock my hot key? Ans.: Please press for 10 seconds to unlock/lock the hot key, by doing so, your display pops out “Attention” to show the unlock/ lock status as shown below illustrators. Ans.: Uninterrupted display of still or static images over an extended period may cause "burn-in", also known as "after-imaging" or "ghost imaging", on your screen.
2022 © TOP Victory Investments Ltd. All rights reserved. This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. Specifications are subject to change without notice.
