Video Intercom App Guide This document describes how to use the Video Intercom app. Please read this document together with the Operating Instructions provided with your Video Intercom.
Introduction Introduction You can install the [Video Intercom] app (Video Intercom application for smartphone) on your mobile devices, and use your mobile devices to access features of your Panasonic main monitors. R See page 4 for information about how to get started. R The following illustrates how the main monitor can connect to your devices over Wi-Fi and over the Internet. Note that a wireless router is required to connect your mobile device to the main monitor.
Table of Contents 1. Getting started Getting started 1.1 1.2 1.3 1.4 Preface ..........................................................4 [Video Intercom] app preparation overview ........................................................4 Starting the [Video Intercom] app ...............6 Notifications ...................................................8 2. Using the app Using the app 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 Answering doorphone calls ...........................9 Monitoring the doorphone .........
1. . Getting started 1. Getting started 1.1 Preface About the [Video Intercom] app R Product screens and illustrations used in this document are for reference only, and may differ from the actual product. R The content of this document is current as of November, 2015. R Operations and available features may differ from those explained in this document, depending on the mobile device’s operating system, operating system version, and model. In some cases, the app may not be able to be used.
1. Getting started 3 Use your mobile device to perform the following. 1. Read the displayed message and tap [Register]. R A beep sounds from the main monitor when registration is completed. 4 Use the main monitor to perform the following. N. 1. Press M Cancelling your mobile device from the main monitor If you do not plan on using the [Video Intercom] app any longer, we recommend cancelling your mobile device from the main monitor. 1. Top menu ® ® . 2. Select “Register/Cancel” ® 3.
1. Getting started 1.3 Starting the [Video Intercom] app Starting the application 1. Start the [Video Intercom] app by tapping its icon (shown below). R The top screen of the [Video Intercom] app is displayed (refer to the information below). Navigating the screens The screens shown here are examples from an Android device. Top screen Operation screen Displayed when you start the app or exit the operation screen.
1. Getting started Returning to the previous screen For Android devices, press your mobile device’s "back" button. For iPhone and iPad, tap . Status display area Display Meaning Indicates which doorphone is calling you, which doorphone you are talking to, or which doorphone you are monitoring. ("1" and "2" indicate the device number, and "L" indicates the entrance lobby.) Indicates that you are monitoring the doorphone (page 9). Indicates that you are talking on a doorphone call (page 9).
1. Getting started 1.4 Notifications The [Video Intercom] app can notify you when you receive calls from doorphones (page 9) and when sensors connected to the main monitor are triggered (page 11). The app can notify you by playing a ringtone or notification sound, and by displaying a message. Note: R Notification features behave differently depending on the status of your mobile device and your mobile device’s settings.
2. Using the app 2.1 Answering doorphone calls 2. . Using the app When the app receives a doorphone call, it plays a ringtone. 1 From the [Video Intercom] app’s operation screen, tap . R If the app’s operation screen is not displayed, display the [Video Intercom] app manually (i.e., tap the app’s icon in your mobile device’s home screen, select it from the recent apps list, etc.). 2 When finished, tap . Note: R You can talk for up to about 90 seconds.
2. Using the app 2.3 Features available when talking on a doorphone call or monitoring 2.3.1 Switching the display orientation Tap the display orientation button (A) in the image viewing area, or rotate your mobile device so that it is in landscape position (i.e., parallel to the ground) or portrait position (i.e., perpendicular to the ground). A Note: R When you switch to landscape display mode, the operation buttons disappear and only the image display area is shown.
2. Using the app 2.4 Receiving a doorphone call while talking on another doorphone call or while monitoring If you receive a doorphone call when you are already talking to or monitoring another doorphone, the app plays the ringtone and displays in the status display area. To monitor the new visitor Tap or to end the current doorphone call or monitoring session and begin monitoring the new visitor.
2. Using the app 2.7 Configuring the email notification feature The email notification feature can be used to send an image from the doorphone when someone presses the doorphone’s call button. R For more information about this feature, see the documentation included with the main monitor. R These settings can be configuring using the main monitor, however, it is easier to configure them using the app. 2.7.
2. Using the app 2.7.3 Registering the notification email addresses You can register up to 4 email addresses that will receive notifications. 1 From the [Video Intercom] app’s top screen, tap ® [Email notification settings] ® [Email notification address]. 2 Enter the email address by one of the following steps. R Repeat the steps listed below when entering multiple email addresses. When selecting an email address saved in the contacts list on your mobile device a.
2. Using the app Note: R These settings apply to all registered email addresses. 2.8 Managing wireless access points A wireless access point is a device that allows your mobile device to connect to a network via Wi-Fi. (In most situations, your wireless access point is your wireless router.) A wireless access point is identified by the SSID (wireless network name) that is assigned to it. The app maintains a list of up to 10 wireless access points that it can use to connect to your main monitor.
3. Settings 3.1 Settings menu 3. . Settings This section explains the settings that are available in the settings menu and how to adjust the settings. 1 From the [Video Intercom] app’s top screen, tap . 2 Select the desired item. R Repeat this step as necessary to navigate to the desired setting. 3 Adjust the settings as desired. R Refer to the following table when adjusting the settings.
3. Settings Menu name and submenu Description Default Determines whether the app’s energy saving feature is enabled or disabled. When this setting is enabled, the app’s battery consumption is reduced while your mobile device is not connected to a network via Wi-Fi. R When this setting is enabled, you may not be able to receive doorphone calls for up to 10 minutes after coming home.
4. General Information 4.1 Troubleshooting 4. . General Information Wi-Fi (wireless LAN) connections Problem Cause & Solution Cannot connect to the main monitor R Your mobile device is not registered to the main monitor. → Register your mobile device to the main monitor (page 4). R The main monitor or your mobile device is not connected to the wireless router. → Make sure that the wireless router is turned on, and that the main monitor and your mobile device are within range of the wireless router.
4. General Information Problem Cause & Solution Sound is not played through the speaker when talking on a doorphone call or when monitoring R The audio settings are not set to play sound from the speaker. → Check the [Speaker setting] settings (page 15). R Depending on the model of your mobile device, app audio may not be able to be played through the speaker.
4. General Information Problem Cause & Solution Test email was received, but cannot receive email notifications R The power of the wireless router is off, or the main monitor is out of range of the wireless router. → Confirm that the power of the wireless router is on, and relocate the main monitor to where it is within range of the wireless router. R [Email notification] is disabled. → Enable [Email notification] (page 13). R Email notifications are disabled for [Notification selection].
4. General Information 4.2 Error Messages Display Cannot register Cannot connect to the main monitor. Enable Wi-Fi for this smartphone. Cannot connect to the main monitor. Check the Wi-Fi connection. Cause & Solution R The wireless router’s signal strength is poor. → Relocate your devices so that your mobile device and the main monitor are closer to your wireless router. R You did not complete the registration procedure within the specified time.
4. General Information Copyright information R Parts of this product use open source software. Open source software is supplied based on the conditions of the Free Software Foundation’s LGPL and other conditions. Copyright indication and licensing information are available on the following website. http://panasonic.net/pcc/support/intercom/smartphone/ R The license agreement for this product is available on the following website. http://panasonic.
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