Operating Instructions

RQTX0137
39
Troubleshooting guide
(Continued on next page)
Sound
Sound is distorted. ≥ Noise may occur when playing WMA.
≥ When using the HDMI output, audio may not be output from other terminals.
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Effects do not work. ≥ None of the audio effect work when the unit is outputting bitstream signals
from the OPTICAL OUT terminal.
≥ Some audio effects do not work or have less effect with some discs.
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Humming is heard during
play.
≥ An AC mains lead or fluorescent light is near this unit. Keep other
appliances and cables away from this unit.
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No sound. ≥ There may be a slight pause in sound when you change the play speed.
≥ Audio may not be output due to how files were created. [DivX]
≥ Audio may not be heard when more than 4 devices are connected with
HDMI cables. Reduce the number of connected devices.
≥ When using the HDMI connection, ensure that “Audio Output” in the “HDMI”
menu is set to “On”.
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Selecting audio
soundtrack “2” does not
change the audio. [DVD-A]
≥ Even if a second soundtrack is not recorded, two numbers are normally
shown.
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Picture
The picture on the
television is not displayed
correctly or disappears.
≥ The unit and television are using different video systems.
Use a multi-system or PAL television.
≥ The system used on the disc does not match your television.
– PAL discs cannot be correctly viewed on an NTSC television.
– This unit can convert NTSC signals to PAL 60 for viewing on a PAL
television (“NTSC Disc Output” in “Video” menu).
≥ Ensure that the unit is connected directly to the television, and is not
connected through a video cassette recorder.
≥ Mobile telephone chargers can cause some disturbance.
≥
If you are using an indoor television antenna, change to an outdoor antenna.
≥ The television antenna wire is too close to the unit. Move it away from the unit.
≥ Change “Source Select” in Picture Menu. [DivX]
≥ Picture may not be seen when more than 4 devices are connected with
HDMI cables. Reduce the number of connected devices.
≥ When using the COMPONENT VIDEO OUT terminal, ensure that
progressive output is not selected when the connected television is not
progressive compatible. Press and hold [CANCEL] until the picture is
displayed correctly. (The output will return to “480i” or “576i”.)
≥ When using the HDMI AV OUT terminal, ensure that video output
unacceptable with the connected television is not selected. Press and hold
[CANCEL] until the picture is displayed correctly. (The output will return to
“480p” or “576p”.)
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7, 35
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Picture stops. [DivX] ≥ Picture may stop if the DivX files are greater than 2 GB. —
Picture size does not fit
the screen.
≥ Change “TV Aspect” in the “Video” menu.
≥ Use the television to change the aspect. If your television does not have
that function, change “4:3 Aspect” in Display Menu.
≥
Change the Zoom setting. (“Just Fit Zoom” or “Manual Zoom” in Display Menu)
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22
22
Menu is not displayed
correctly.
≥ Restore the zoom ratio to “a1.00”. (“Manual Zoom” in Display Menu)
≥ Set “Subtitle Position” in Display Menu to “0”.
≥ Set “4:3 Aspect” in Display Menu to “Normal”.
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Auto zoom function does
not work well.
≥ Turn off television’s zoom function.
≥ Use the other preset aspect ratios or manual adjustment.
≥ Zoom function may not work well, especially in dark scenes and may not
work depending on the type of disc.
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When playing PAL disc,
picture distorted.
≥ Set “Transfer Mode” in Picture Menu to “Auto”. 21
PTX50EB_RQTX0137-B_eng.book Page 39 Friday, January 11, 2008 9:30 PM