Operation Manual

21
RQT9756
Troubleshooting
Before requesting service, make the following checks.
If you are in doubt about some of the check points, or if
the solutions indicated in the following guide do not
solve the problem, consult your dealer for instructions.
Do you have the latest software installed?
≥ Occasionally, Panasonic may release updated software for this
unit that may add or improve the way a feature operates. (l 19)
Humming heard during play.
≥ An AC mains lead or fluorescent light is near the cords. Keep
other appliances and cords away from this unit’s cables.
MP3 cannot be read.
≥ You may not be able to play MP3 if you have copied a
multi-session disc that has no data between sessions.
≥ When creating a multi-session disc, it is necessary to close the
session.
≥ The amount of data on the disc is too small. Set the amount of
data to above 5 MB.
Incorrect display or play will not start.
≥ Make sure that the disc is compatible with this unit. (l 25)
≥ There is moisture on the lens. Wait for about an hour and then try
again.
No response when [1/;] is pressed.
≥ Disconnect the USB device and then reconnect it. Alternatively,
turn the unit off and on again.
The USB drive or its contents cannot be read.
≥ The USB drive format or its contents is/are not compatible with the
unit (l 25).
≥ The USB host function of this product may not work with some
USB devices.
Slow operation of the USB flash drive.
≥ Large file size or high memory USB flash drive takes longer time
to read.
The elapsed time displayed is different from the
actual play time.
≥ Copy the data to another USB device or backup the data and
reformat the USB device.
[SC-HC58DB]
DAB/DAB+ reception is poor.
≥ Keep the antenna away from computers, televisions, other cables
and cords.
≥ Use an outdoor antenna (l 5).
A beat sound or noise is heard while receiving
radio broadcast.
≥ Adjust the position of the antenna.
≥ Try to keep a certain amount of distance between the antenna and
AC mains lead.
≥ Try using an outdoor antenna if there are buildings or mountains
nearby.
≥ Switch the television or other audio players off or separate it from
this unit.
≥ Keep this unit away from mobile phones if the interference is
apparent.
Cannot charge or operate.
≥ Have you selected the appropriate selector?
Press [iPod] to select either “IPOD_DOCK” or “IPOD_PORT”.
≥ Check that the iPod/iPhone/iPad is connected properly. (l 6)
≥ The battery of the iPod/iPhone/iPad is depleted. Charge the iPod/
iPhone/iPad, and then operate again.
≥ Connect the iPod/iPhone/iPad again or try to restart the iPod/
iPhone/iPad.
≥ When this unit is in standby mode, charging will not start when
using the “IPOD_PORT” connection.
Turn this unit on and make sure the charging has started before
switching this unit to standby mode.
To return all settings to the factory preset
When the following situations occur, reset the
memory:
≥ There is no response when buttons are pressed.
≥ You want to clear and reset the memory contents.
1 Disconnect the AC mains lead. (Wait for at least
3 minutes before proceeding to step 2.)
2 While pressing and holding down [Í/I] on the
unit, reconnect the AC mains lead.
≥ “--------” appears on the display.
3 Release [Í/I].

≥ All the settings are returned to the factory preset. You will
need to reset the memory items.
Common problems
Disc operations
USB operations
Radio
≥ Confirm the antenna is properly connected. (l 5)
iPod/iPhone/iPad operations
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