Operating Instructions Digital Cordless Phone Model No. KX-TGC210E KX-TGC212E KX-TGC213E Digital Cordless Answering System Model No. KX-TGC220E KX-TGC222E KX-TGC223E KX-TGC224E Model shown is KX-TGC210. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. TGC21x_22xE_OI_(en-en)_ver211.
Table of Contents Introduction Answering system settings .........................34 Model composition .......................................3 Accessory information ..................................3 General information ......................................5 Useful Information Important Information For your safety .............................................6 Important safety instructions ........................7 For best performance ...................................7 Other information ..........
Introduction Model composition n KX-TGC210 series n KX-TGC220 series R Model shown is KX-TGC212. R Model shown is KX-TGC222. Base unit Handset Part No. Part No. KX-TGC210 KX-TGC210 KX-TGCA20 1 KX-TGC212 KX-TGC210 KX-TGCA20 2 KX-TGC213 KX-TGC210 KX-TGCA20 3 KX-TGC220 KX-TGC220 KX-TGCA20 1 KX-TGC222 KX-TGC220 KX-TGCA20 2 KX-TGC223 KX-TGC220 KX-TGCA20 3 KX-TGC224 KX-TGC220 KX-TGCA20 4 Series Model No.
Introduction *1 *2 *3 *4 *5 *6 *7 KX-TGC210/KX-TGC220 KX-TGC212/KX-TGC222 KX-TGC223/KX-TGC213 KX-TGC224 See page 4 for replacement battery information. The handset cover comes attached to the handset. PNLC1042ZB (Black), PNLC1042ZS (Silver) B A C D E F Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information.
Introduction R Also available through our Internet is direct shopping for a wide range of finished products. Take a browse on our website for further details. shop.panasonic.co.uk/ General information R This equipment is designed for use on the U.K. and Ireland analogue telephone network. R In the event of problems, you should contact your equipment supplier in the first instance.
Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. R Completely insert the AC adaptor/power plug into the power outlet.
Important Information R This product is unable to make calls when: – the handset batteries need recharging or have failed. – there is a power failure. – the key lock feature is turned on. 4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS Battery R We recommend using the batteries noted on page 4.
Important Information should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided. R The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances.
Important Information Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) 250 mW (max.) R Power source: 100–240 V AC, 50/60 Hz R Power consumption: Base unit*1: Standby: Approx. 0.52 W Maximum: Approx. 2.7 W Base unit*2: Standby: Approx. 0.54 W Maximum: Approx. 2.7 W Charger: Standby: Approx. 0.12 W Maximum: Approx. 1.
Getting Started n Charger Setting up A Connect the AC adaptor plug to the unit until you hear a click. Connections B Connect the AC adaptor to the power outlet. n Base unit Connect the AC adaptor to the unit by pressing the plug firmly. Fasten the cord by hooking it. Connect the AC adaptor to the power outlet. Connect the telephone line cord to the unit, then to the telephone line jack until you hear a click. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service.
Getting Started Battery charging Charge for about 7 hours. R Confirm “Charging” is displayed (1). R When the batteries are fully charged, “Fully charged” is displayed. 1 R Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords. Clean more often if the unit is exposed to grease, dust, or high humidity. Battery level Icon Battery level High Medium Low Needs charging.
Getting Started M N (Intercom) R This feature is not available for single handset models. Charge contacts Controls Handset F G n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. (Example: , OK, etc.) Navigator key Navigator keys functions as follows. Symbol A H B C I D J E K A A N Meaning MDN Up M N MCN Down MWN MFN Left MTN MEN Right M – MDN, MCN, MFN, or MEN: Scroll through various lists and items.
Getting Started M N (Locator) R You can locate a misplaced handset by pressing M N. n KX-TGC220 series: page 3 A B Item Meaning The line is in use. R When flashing slowly: The call is put on hold. R When flashing rapidly: An incoming call is now being received. C Missed call*2 (page 29) The base unit transmission power is set to “Low”. (page 15) The LCD backlight is off. (page 23) D E R When displayed next to the battery icon: Answering system is on.
Getting Started *1 *2 *3 *4 KX-TGC212/KX-TGC213/KX-TGC222/ KX-TGC223/KX-TGC224 Caller ID subscribers only KX-TGC220 series: page 3 Voice mail subscribers only Handset soft key icons Icon Action Returns to the previous screen or outside call. Displays the menu. OK Accepts the current selection. Makes a call. (page 16) Temporarily turns off the ringer for incoming calls. (page 16) Places a call on hold.*1 W Opens the phonebook. Allows you to edit phone numbers.
Getting Started 3 Record a greeting message. a MnN a M N Other settings One touch eco mode The MR/ECON button on the handset enables you to activate the eco function with one touch. By activating eco mode, your unit can reduce the base unit transmission power by up to 90 % in standby mode. You can turn on/off one touch eco mode by just pressing MR/ECON. The default setting is “Normal”. – When the one touch eco mode is on: “Low” is temporarily displayed and is shown on the handset display instead of .
Making/Answering Calls Example: If you need to dial the line access number “0” when making outside calls with a PBX: Making calls 1 2 3 1 2 Lift the handset and dial the phone number. R To correct a digit, press MCN. M N N or When you finish talking, press M place the handset on the base unit or charger. Dial the phone number and press MZN. When you finish talking, press M N. Note: R To switch back to the receiver, press MZN/ M N.
Making/Answering Calls 3 To release hold, press M N. Note: R After holding for 10 minutes, the call is disconnected. Mute 1 2 Press M N during a call. To return to the call, press M N. Recall/flash MR/ECON allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note: R To change the recall/flash time, see page 23. You can join an existing outside call.
Making/Answering Calls Intercom calls can be made between handsets. Note: R When paging the handset, the paged handset beeps for 1 minute. R If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press M N, then press M N. Making an intercom call 1 M N KX-TGC213/KX-TGC223/KX-TGC224: MbN: Select the desired unit. a MOKN 2 When you finish talking, press M N. Answering an intercom call 1 2 Press M N or M N to answer the page.
Phonebook Phonebook You can add 50 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook. Important: R All entries can be shared by any registered handset. 4 MWN a M N MbN: “New Entry” a MOKN Enter the party’s name. a MOKN R You can change the character entry mode by pressing MR/ECON (page 36). Enter the party’s phone number. a MOKN 2 times a M N Storing a redial list number to the phonebook 1 2 3 M N Editing entries 1 2 3 4 Find the desired entry (page 19).
Phonebook PIN that you have stored in the phonebook, without having to dial manually. 1 2 3 4 During an outside call, press M N. MbN: “Phonebook” a MOKN MbN: Select the desired entry. N (right soft key) to dial the Press M number. Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MDN (Pause) to add pauses after the number and PIN as necessary (page 16). Speed dial You can assign 1 phone number to each of the dial keys (1 to 6) on the handset.
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus 1 M N 2 3 4 Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. a MOKN n Using the direct command code 1 M N a Enter the desired code. Example: Press M N#101. 2 Select the desired setting. a MOKN Note: R R R R To exit the operation, press M N.
Programming Sub-menu 1 Sub-menu 2 Settings Code Settings Number of Rings*2 2-9 Rings <5 Rings> Auto #211 34 Recording Time*2 1 Minute <3 Minutes> Greeting Only*3 #305 35 – Remote Code*2 Call Screening Off #306 33 #310 34 Answer On*2 – – #327 31 Answer Off*2 – – #328 31 Main menu: “Time Settings” Sub-menu 1 Sub-menu 2 Memo Alarm Alarm1-3 – Time Adjustment*2, *4 Main menu: Settings – Set Date/Time*2 Code – #101 14 Once Daily Weekly #720 25
Programming Sub-menu 1 Sub-menu 2 Time Settings Set Date/Time*2 #101 14 Once Daily Weekly #720 25 Time Adjustment*2, *4 Manual #226 – – Single Number Range of Numbers Withheld Speed Dial Code – Memo Alarm – Alarm1-3 Handset Name Nuisance Call Block*2 Settings – #104 27 – #217 26 #240 26 – On – #261 20 Eco Setup Transmission Power*2 – Low #725 15 Display Setup Backlight Off #276 – Contrast (Display contrast) Level 1-4 <2> #145
Programming Sub-menu 1 Sub-menu 2 Register Register H.set (H.set: handset) – #130 42 Cancel Register*3 – #131 42 #110 14 Language Display Main menu: Settings Code “Caller List” Operation Code Viewing the caller list.
Programming *9 *10 *11 *12 *13 You can only remove the first ring if the unit rings 2 times or more by default, which depends on your service provider/telephone company. Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys, including confirmation tones and error tones. If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature.
Programming Storing a range of numbers Nuisance call block This feature rejects calls from unwanted callers (Caller ID subscribers only). The following items are available when storing phone numbers in the call block list (30 max.). – “Single Number”: The unit can reject calls from specific phone numbers. – “Range of Numbers”: The unit can reject calls that begin with a number stored in the call block list, such as a toll-free phone number prefix or certain area codes.
Programming 5 MbN: “Yes” a MOKN a M N Other programming Changing the handset name Each handset can be given a customised name (“Bob”, “Kitchen”, etc.). This is useful when you make intercom calls between handsets. You can also select whether or not the handset name is displayed in standby mode. The default setting is “No”. If you select “Yes” without entering any handset name, “Handset 1” to “Handset 4” is displayed. 1 2 M 3 4 MOKN N#104 Enter the desired name (10 characters max.).
Programming referring to the Installation Guide for the DECT repeater. 1 Base unit: Press and hold M 2 DECT repeater: Connect the AC adaptor, then wait until indicator and indicator light the green. 3 Base unit: To exit the registration mode, press M 28 N for about 5 seconds. N. Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 TGC21x_22xE_OI_(en-en)_ver211.
Caller ID Service Using Caller ID service Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is being received, the caller information is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
Caller ID Service Erasing all caller information 1 2 30 M N M N a MbN: “Yes” a MOKN a M N Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 TGC21x_22xE_OI_(en-en)_ver211.
Answering System Answering system Available for: KX-TGC220 series (page 3) The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting Only” as the recording time setting (page 35). Important: R Make sure the unit’s date and time setting is correct (page 14).
Answering System – If you erase or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message. – If the message recording time (page 35) is set to “Greeting Only”, callers’ messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again.
Answering System Key Operation N M Remote access code Pause message*2 9 or MnN Stop recording Stop playback 0 Turn answering system off *4*3 Erase currently playing message *5 Erase all messages *6 Reset to a pre-recorded greeting message *1 If pressed within the first 5 seconds of a message, the previous message is played.
Answering System Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.
Answering System please contact your service provider/ telephone company to deactivate your voice mail service. If your service provider/telephone company cannot do this: – Set this unit’s “Number of Rings” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/ telephone company does.
Useful Information Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. is displayed on the handset if message indication service is When you have new messages, available.
Useful Information Alphabet character table (ABC) z 1 2 3 4 5 6 7 8 9 y 3 4 5 6 7 8 9 y 4 5 6 7 8 9 y 4 5 6 7 8 9 y 7 8 9 y Numeric entry table (0-9) z 1 2 Greek character table ( z 1 2 ) 3 Extended 1 character table ( z 1 2 ) 3 R The following are used for both uppercase and lowercase: Extended 2 character table ( z 1 2 3 ) 4 5 6 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 TGC21x_22xE_OI_(en-en)_ver211.
Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( z 1 2 ) 3 4 5 6 7 8 9 y Error messages Display message Cause/solution Base no power or No link. Reconnect AC adaptor. R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset’s registration may have been cancelled.
Useful Information General use Problem Cause/solution The handset does not turn on even after installing charged batteries. R Place the handset on the base unit or charger to turn on the handset. The unit does not work. R R R R The handset display is blank. R The handset is not turned on. Turn the power on (page 14). I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration.
Useful Information Battery recharge Problem Cause/solution The handset beeps and/or flashes. R Battery charge is low. Fully charge the batteries (page 11). I fully charged the batteries, but – still flashes or – the operating time seems to be shorter. R Clean the battery ends ( , ) and the charge contacts with a dry cloth and charge again. R It is time to replace the batteries (page 10). Making/answering calls, intercom Problem Cause/solution R The handset is too far from the base unit. Move closer.
Useful Information Problem Cause/solution Caller information is slow to display. R Depending on your service provider/telephone company, the unit may display the caller’s information at the 2nd ring or later. Set the first ring to “Off” (page 22). R Move closer to the base unit. Time on the unit has shifted. R Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 23).
Useful Information Registering a handset to the base unit 1 Handset: M N#130 2 Base unit: Press and hold M N for about 5 seconds. R If all registered handsets start ringing, press M N again to stop, then repeat this step. (KX-TGC212/KX-TGC213/KX-TGC222/KX-TGC223/KX-TGC224) 3 Handset: MOKN a Wait until “Base PIN” is displayed. a Enter the base unit PIN (default: “0000”). a MOKN R If you forget your PIN, see page 39.
Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the product proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective product (or any part or parts there of) repaired or replaced free of charge. 1.
Index P Index A B C D E F H I K M N O Alarm: 25 Answering calls: 16 Answering system: 31 Call screening: 34 Erasing messages: 32, 33, 34 Greeting message: 31 Greeting only: 35 Listening to messages: 32, 33 Number of rings: 34 Recording time: 35 Remote access code: 33 Remote operation: 33 Turning on/off: 31 Auto talk: 16, 23 Battery: 10, 11 Call restriction: 27 Call share: 17 Call waiting: 17 Call Waiting Caller ID: 17 Caller ID service: 29 Caller list: 29 Chain dial: 19 Character entry: 36 Conference
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Notes 46 TGC21x_22xE_OI_(en-en)_ver211.
Notes 47 TGC21x_22xE_OI_(en-en)_ver211.
IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0344 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.
