Operating Instructions

81
RQT9193
USB
TV Guide
Digital broadcast
Still pictures Page
Cannot display Direct Navigator
screen.
≥This screen cannot be displayed during recording or copy or while the unit is standing by for
linked timer recording with external equipment.
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Still pictures (JPEG) do not
playback normally.
≥The images that were edited on the PC, such as Progressive JPEG etc., may not playback. 13
The contents of the USB memory
cannot be read.
≥Remove the USB memory from the USB port and then insert again. If this does not solve the
problem, turn off and turn on the unit again.
≥Check that the USB memory is inserted correctly.
≥The format of the USB memory or of its contents is not compatible with the unit. (The
contents on the USB memory may be damaged.)
≥The USB memory contains a folder structure and/or file extensions that are not compatible
with this unit.
≥Turn off and then turn on the unit again.
≥USB memories connected using a USB extension cable or a USB hub may not be
recognised by this unit.
≥Some USB memories cannot be used with this unit.
≥If inserted during playback, recording or copying etc., the USB memory may not be
recognised by this unit.
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12
12, 13
13
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12
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The TV Guide System does not
receive any data.
≥Check whether the clock is properly set.
≥If signal quality is bad (ghost images or limited reception), the TV Guide system may not be
able to receive any data.
66
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“No Data” is displayed for some
or all stations.
≥Some stations are not supported by the TV Guide system.
≥Programme the Timer recording manually.
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26
The TV Guide information is not
displayed properly.
≥There was a programme change.
Check the current programme, e.g. on the Web site for the TV Guide system provider or
station provider.
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The TV Guide data transfer was
interrupted.
≥The TV Guide system shows the data that was received up to the interruption.
≥The programme information may be incomplete.
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—
The TV Guide data is not
updated.
≥The unit must be in standby mode in order to update the data. If the unit is in EXT LINK mode
(EXT-L lights up in the display), then the data update may also not work.
≥Make sure that the time is set correctly.
≥Check whether “Off” is set under “TV Guide Download in Standby” and change the setting in
the Setup menu.
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67
There are stations that are not
displayed on the TV Guide.
≥It may be displayed by changing the “TV Guide Type” in the Setup menu. 67
Digital broadcasts cannot be
received.
≥The dish may not be pointing in the direction of the satellite, or the direction of the dish may
have changed due to strong winds or vibration. If problem persists consult your local TV
aerial installer.
≥Reception may be disturbed in bad weather.
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Picture or sound regularly
breaks up on some channels.
“No Signal” message is
displayed.
≥Check “Signal Condition”. If “Signal Quality” or “Signal Strength” are displayed in red or
constantly changing, check aerial. If problem persists consult your local TV aerial installer.
≥Check that the aerial and dish cable are designed for DVB.
≥Interference (known as impulse noise) from household appliances such as light switches,
fridges etc. may cause picture break up and/or audio distortion. Use a high quality quad
shielded coaxial cable fly lead between this unit and dish wall socket to minimise impulse
noise pickup. If problem persists consult your local TV aerial installer.
≥Check aerial connection.
≥Check the reception capacity of the satellite dish. The dish must be large enough for good
reception. There must not be any hindrances in the way which could impair reception, e.g.
twigs, leaves, snow.
≥The receiver (LNB) of the satellite dish must be suitable for digital reception.
60
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Picture or sound very
infrequently breaks up on some
or all channels.
≥Electrical atmospheric interference caused by local or distant lighting storms or heavy rain
with wind in “leafy” locations may cause pictures to break up and audio to mute or distort
momentarily.
≥Impulse noise interference from an infrequently used electrical appliance, or a passing
vehicle or lawn mower with a “noisy” ignition system.
≥The reception capacity of the satellite dish is not sufficient.
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—
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Teletext screen does not appear. ≥Teletext screen does not appear unless the programme has teletext information. 15
Troubleshooting guide
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