Owner's Manual

114 VQT3H47 VQT3H47 115
Try checking these items (→114 - 119) first.
(Restoring menu settings to default values may solve certain problems.
Try using [Reset] in [Setup] menu in Recording Mode (→22).)
Q&A Troubleshooting
Battery, power
Camera does not work even if power is turned on.
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Battery is not inserted correctly (→12), or needs recharging.
LCD monitor shuts off even if power is turned on.
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[Sleep Mode] is activated. (→21)
→ Press shutter button halfway to release.
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Battery needs recharging.
Camera switches off as soon as power is turned on.
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Battery needs recharging.
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[Sleep Mode] is activated. (→21)
→ Press shutter button halfway to release.
Recording
Cannot record pictures.
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REC/PLAY switch is not set to (record).
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Built-in memory/card is full. → Free space by deleting unwanted pictures (→38).
Recorded pictures look white.
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Lens is dirty (fingerprints, etc.).
→ Turn on power to extract lens barrel, and clean lens surface with a soft, dry cloth.
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Lens is foggy.
Recorded pictures are too bright/too dark.
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Adjust the exposure (→46).
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[Min. Shtr Speed] is set to fast speeds, e.g. [1/250] (→77).
2-3 pictures are taken when I press the shutter button just once.
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Camera set to use [Auto Bracket], [Burst] (→78), or the [Hi-Speed Burst] (→57) or [Flash Burst] (→57)
Scene Modes.
Focus not aligned correctly.
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Not set to mode appropriate for distance to subject. (Focus range varies according to Recording Mode.)
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Subject outside of focus range.
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Caused by jitter or subject movement (→80).
Recorded pictures are blurred. Optical Image Stabilizer ineffective.
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Shutter speed is slower in dark locations and Optical Image Stabilizer is less effective.
→ Hold camera firmly with both hands, keeping arms close to body.
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Use a tripod and the self-timer (→45) when using slower shutter speed with [Min. Shtr Speed].
Recording (Continued)
Cannot use [Auto Bracket].
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Only enough memory for 2 pictures or fewer.
Recorded pictures appear coarse, or there is interference.
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ISO Sensitivity is high, or shutter speed is low.
(Default [Sensitivity] setting is [AUTO] – interference may appear with indoor pictures.)
→ Lower [Sensitivity] (→71).
→ Set [Color Mode] to [NATURAL] (→79).
→ Take pictures in brighter locations.
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Camera is set to [High Sens.] or [Hi-Speed Burst] Scene Modes.
(Picture becomes slightly coarser in response to high sensitivity)
Brightness or colouring of recorded picture different from real life.
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Taking pictures under fluorescent lighting may require a faster shutter speed and result in slightly
changed brightness or colouring, but this is not a fault.
Red banding may appear on the LCD monitor or part or the entire screen
may have a reddish tint, when recording or pressing the shutter button
halfway.
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This is a characteristic of CCD and may appear if subject contains brighter areas.
Some blurring may occur around these areas, but this is not a fault. This will be
recorded in motion pictures, but not in still pictures.
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We recommend keeping the screen away from strong light sources such as sunlight when taking
pictures.
Motion picture recording stops midway.
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With some cards, access display may appear briefly after recording, and recording may end midway.
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If recording stops even when using a card of the recommended speed class (→14), the data writing
speed has dropped. If this happens, we recommend backing up the data on the memory card and
formatting it (→23).
The subject cannot be locked. (AF track fails)
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If the colour of the subject is similar to that of its background, AF Tracking may not function. Set the
AF area to those colours specific to the subject by aligning that area with the AF area. (→74)