STATION USER GUIDE Panasonic® Digital Business System 44-Series Key Telephones Please read these instructions completely before using this unit.
The contents of this manual are subject to change without notice and do not constitute a commitment on the part of Panasonic Telecommunication Systems Company (PTSC). Every effort has been made to ensure the accuracy of this document. However, due to ongoing product improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after the date of publication nor can it accept responsibility for errors or omissions. Panasonic will update and revise this document as needed.
Preface Preface The Station User Guide is for anyone who uses a Panasonic 44-Series digital telephone in conjunction with the Panasonic DBS. The DBS (Digital Business System) is a telephone system that provides you with a powerful set of features for handling calls.
Preface Chapter and Title Description Chapter 4, “Answering Calls” Provides several procedures for answering calls. Chapter 5, “Communicating Within Your Office” Provides procedures for handling internal calls. Chapter 6, “Using Additional Features” Provides procedures for using advanced features. Appendix A, “Dial Code List” Provides a list of dial codes used for programming FF keys.
Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i 1. Understanding Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . 7 Non-Display Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Small-Display Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Using the Soft Keys on a Small-Display Phone . . .
Contents Auto-Repeat Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Saving and Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 4. Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Picking Up Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Holding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Making an Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering an Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring Calls with an Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . Breaking Into a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 60 61 61 6. Using Additional Features. . . . . . . . . . . . . . . . . . . .
Contents 6 Issued April 2000
1. Understanding Your Phone 1. Understanding Your Phone Becoming familiar with your Panasonic 44-Series digital phone will enable you to effectively use its call-handling features. Note: Some features may not be available on your phone. For instance, the following features of 44-Series phones require DBS software version CPCAII/B v. 8.0 or higher, CPC-S/M, v. 2.0 or higher, or CPC-EX v. 1.0 or higher. • • • • • • Handset Mute Off-hook Monitor Separate speaker volumes for internal vs.
1. Understanding Your Phone Non-Display Phones Non-display phones, such as the model shown in Figure 1, do not have an LCD display. Table 1 on page 9 describes the features that are typical of nondisplay phones. Figure 1.
1. Understanding Your Phone Table 1. Non-display phone features # Feature Description 1 Message Waiting Indicator Indicates that you have a message. 2 PROG Key Used to program Flexible Function (FF) and onetouch keys and to adjust ringer volume. Depending on the setup of your system, may also be used to transfer calls. 3 CONF Key Used to establish conference calls, check FF key and one-touch features, and scroll through messages.
1. Understanding Your Phone Small-Display Phones Small-display phones, such as the model in Figure 2, have a display containing two lines of text. Table 2 on page 11 describes the features that are typical of small-display phones. Note: Certain features of the small-display phone, such as items 3 -5 in Figure 2, require DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0 or higher, or CPC-EX v. 1.0 or higher. Figure 2.
1. Understanding Your Phone Table 2. Small-display phone features # Feature Description 1 Message Waiting Indicator Indicates that you have a message. 2 Display Displays information about the phone’s status, menus, dialing directories, and text message information. 3 Mode Key Used to change display modes from default to speed dial or extension directory mode. 4 End Key Used to exit directory mode and return display to default mode.
1. Understanding Your Phone # Feature Description 21 Microphone Used to talk with another party without using the handset. 22 Speaker Outputs tones and voice at your extension. Using the Soft Keys on a Small-Display Phone Note: This feature requires DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0 or higher, or CPC-EX v. 1.0 or higher. The soft keys on the small-display phone allow you to change the software mode of the display from default (i.e.
1. Understanding Your Phone Using Speed Dial Directories 1. Press the MODE key one time. “SSD” and “PSD” appear on the second line of the display. 2. Select System Speed Dial or Personal Speed Dial by pressing the soft key next to the desired item. The first two numbers in the directory appear on the second line of the display. To display the next two numbers in the directory, press the “#” key. To display the previous two numbers, press the “*” key.
1. Understanding Your Phone Using Variable Mode on a Small-Display Phone Note: This feature requires DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0 or higher, or CPC-EX v. 1.0 or higher. Variable Mode allows you to use the soft keys on your small-display phone to execute programmed system features when your phone is in the following call states: • • • • during an intercom call during CO dial tone during a trunk call after dialing a busy extension 1.
1. Understanding Your Phone Large-Display Phones Phones such as the model in Figure 5 are distinguished by their large displays. Table 3 on page 16 describes the features that are typical of large display phones. Note: Certain features of the large-display phone, such as the Message key, require DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0 or higher, or CPC-EX v. 1.0 or higher. Figure 5.
1. Understanding Your Phone Table 3. Large-display phone features # Feature Description 1 Message Waiting Indicator Indicates that you have a message. 2 Display Displays information about the phone’s status, menus, dialing directories, and text message information. 3 Soft Keys Used to make outside calls or to access call-handling features. 4 MSG Key Used for Auto-CallBack to a telephone which has left a text message or to access voice messages.
1. Understanding Your Phone # Feature Description 20 VOLUME Key Used to adjust level of tones, background music, ringing, receiver volume, and display contrast. 21 HOLD Key Used to hold calls, to retrieve held calls, and to complete FF key programming. 22 Microphone Used to talk with another party without using the handset. 23 Speaker Outputs tones and voice at your extension.
1. Understanding Your Phone Display Information Both large and small displays indicate the status of the phone. Display information will vary depending on how the phone is programmed and its status. Several of the more common displays are illustrated below. Figure 6. Idle condition (default display) Small Display 10:40 User name Wed Brandy MAR 17 113 Extension Large Display 10:40 User name Wed Brandy MAR 17 113 Extension PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION HELP Figure 7.
1. Understanding Your Phone Large Display Number of messages 10:40 3 Msg Wed MAR 17 Carter PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION HELP Person that left the first message Figure 8. Reminder alarm Small Display 10:40 Alarm time Wed MAR 17 Alarm indicator Alarm12:30PM Large Display 10:40 Alarm time Wed MAR 17 Alarm 12:30PM ((.)) Alarm indicator PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION HELP Figure 9.
1. Understanding Your Phone Large Display Absence message 10:40 Wed In Meeting MAR 17 PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION HELP Figure 10. Incoming outside call Small Display Incoming outside call #03 Incoming Brandy 113 Outside line number Large Display Incoming outside call Incoming Brandy #03 113 Outside line number PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION HELP Figure 11.
1. Understanding Your Phone Large Display Outside call in progress CO TALK Brandy 0’15 Call duration Greg Called party 113 PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION HELP Figure 12.
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2. Setting Up Your Phone Use the procedures in this chapter to adjust the volume and display contrast of your digital phone, and to assign call handling features to FF (flexible function) keys.
2. Setting Up Your Phone Volume and Display Settings Adjusting Sound Volumes You can adjust the volume of the following while they are in use by pressing the VOL (s or t) key: • Ringer • Speaker • Handset Adjusting the Ringing Volume When your phone is idle, you can adjust its ring volume using the following steps: 1. Press ON/OFF. 2. Press PROG. 3. Dial #9. 4. Press the VOL key. The phone produces a tone. 5. Press the VOL keys to adjust the loudness of the tone. 6. Press ON/OFF.
2. Setting Up Your Phone FF Keys FF (Flexible Function) keys are located immediately above the keypad on your phone. They are distinguished by the indicator lights on them. You can set up FF keys to initiate system features, assign specific extension numbers, or to store digits that are frequently dialed. Note: You cannot set up FF keys that are dedicated to outside lines. Contact your system administrator or DBS dealer to make changes to dedicated FF keys. Assigning FF Keys 1.
2. Setting Up Your Phone 5. Press HOLD. 6. Replace the handset or press ON/OFF. Notes: • To use an FF key’s function, press the key. • To change an FF key’s setup, use the procedures described above. Clearing an FF Key’s Programming 1. Pick up the handset or press ON/OFF. 2. Press PROG. 3. Press the desired FF key. 4. Press HOLD. 5. Replace the handset or press ON/OFF. Checking FF Key Setup 1. Pick up the handset or press ON/OFF. 2. Press CONF. 3. Press the FF key. 4.
2. Setting Up Your Phone Note: Non-display and small-display phones have 10 one-touch keys, which are located alongside the PROG and CONF keys on non-display and smalldisplay phones. Large-display phones have 10 “soft” keys instead of onetouch keys. Soft keys are located along each side of the display. One-touch and soft keys are numbered as follows: Figure 13. One-touch key numbering scheme - Small and Non-Display phones PR O G 6 7 8 9 10 1 2 3 4 5 CONF Figure 14.
2. Setting Up Your Phone For example: One-touch or soft key . . . Corresponds to personal speed dial bin . . . 10 PSD systems 40 PSD systems* #1 90 or 900 900, 910, 920, and 930 #2 91 or 901 901, 911, 921, and 931 #3 92 or 902 902, 912, 922, and 932 etc. *A maximum of ten PSD numbers can be assigned to the one-touch keys on a small-display or non-display phone. Note: The PSD bin for each one-touch or soft key appears on the display when the phone is in Personal Speed Dial mode.
2. Setting Up Your Phone Note: You can insert the following characters into the number: To insert a . . . Press . . . Outside line access code a. CONF b. Dial the access code (9 or 1-6). Notes: • Each PSD should begin with an outside line access code. • If your outside line access code is 81 - 86, use only the last digit (1-6). Pause REDIAL Flash FLASH Hyphen (-) (Appears when the number is dialed or checked, but not during programming.) FF6 (flexible function key 6) * * # # 5. Press HOLD. 6.
2. Setting Up Your Phone Clearing a PSD Number From a One-Touch or Soft Key 1. Pick up the handset or press ON/OFF. 2. Press PROG. 3. Press the desired one-touch or soft key. 4. Press HOLD. 5. Replace the handset or press ON/OFF. Assigning Names to PSD Numbers After assigning a PSD Number to a one-touch or soft key, you can assign a name such as “Home”, etc., to the key. PSD names are displayed when you are in the Personal Speed Dial mode.
2. Setting Up Your Phone 10. When the name is complete, press FLASH. 11. Press HOLD. Note: To enter more names, repeat steps 4-10.
2. Setting Up Your Phone Table 4.
2. Setting Up Your Phone Clearing Out a Name Assigned To a PSD Key Note: You will need to know the PSD bin number for the key in order to clear out an assigned name. To check the bin number for a key, see “Checking PSD Numbers” on page 29. 1. Pick up the handset or press ON/OFF. 2. Press PROG. 3. Dial #1. 4. Press AUTO. 5. Enter the PSD bin number for the key you want to clear (Example: 91, 903, etc.). 6. Press AUTO as many times as necessary to clear out the name.
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3. Placing Outside Calls 3. Placing Outside Calls Your digital phone, in conjunction with the DBS, provides several ways for you to place outside calls.
3. Placing Outside Calls Making Calls Using an Outside Line Access Group You can dial 9, 81, 82, 83, 84, 85, or 86 to access an outside line. Each of these codes gives you access to a group of outside lines. The DBS automatically picks an outside line from the group for you. Note: This feature requires system programming or a specific DBS configuration, and therefore may not be available from your phone. For information, see your system administrator or DBS dealer. 1. Pick up the handset or press ON/OFF.
3. Placing Outside Calls Having an Open Line Call You Back If all outside lines are busy, you can have the DBS notify you when an outside line is available. 1. Pick up the handset or press ON/OFF. 2. Attempt to access an outside line. 3. When you hear the busy tone, press 2. 4. Press ON/OFF again. When the outside line is available, your phone rings and the FF key for the outside line flashes. 5. Pick up the handset or press ON/OFF. 6. Dial the phone number.
3. Placing Outside Calls programmed from the attendant’s phone. Once programmed, they are available for everyone to use. A maximum of 90, 200, or 500 SSD numbers are allowed, depending on the system. SSD numbers are assigned to speed dial bins as follows: Maximum SSD Numbers Speed Dial Bins 90 00-89 200 000-199 500 000-499 You dial SSD numbers by entering the appropriate bin number.
3. Placing Outside Calls 3. Pick up the handset or press ON/OFF. 4. If necessary, access an outside line. 5. Press the soft key next to the desired SSD number to initiate dialing. Dialing an SSD Number Using the Soft Keys on a Large Display Phone 1. From the Main Menu, press the key to the left of “System Dial.” The System Speed Dial directory will be displayed. This is an alphabetical directory. 2. Press the appropriate key on the SSD Directory.
3. Placing Outside Calls Checking SSD Numbers Using the Soft Keys 1. Scroll through the System Speed Dial directory until the desired SSD name is displayed. 2. Pick up the handset or press ON/OFF. 3. Press CONF. 4. Press the soft key next to the SSD entry. The SSD number appears on the display. Chaining Speed Dial Numbers To handle phone numbers longer than 16 characters, you can chain SSD codes to a PSD code. When you dial the PSD code, the system will dial each SSD number contained in the chain.
3. Placing Outside Calls Redialing Outside Numbers Redialing 1. Pick up the handset or press ON/OFF. 2. Access an outside line. 3. Press REDIAL. The phone dials the last outside number dialed. Auto-Redial Some systems allow the last number dialed (either outside or inside call) to be redialed simply by pressing the REDIAL key. 1. When your phone is idle or receiving dial tone, press REDIAL.
3. Placing Outside Calls 3. Press *. 4. Replace the handset or press ON/OFF. Redialing a Saved Number 1. Access an outside line. 2. Press AUTO. 3. Press *.
4. Answering Calls Calls can reach your digital phone from several different sources, and can be handled in a variety of ways.
4. Answering Calls Picking Up Calls To answer various types of calls, use the following procedures. 1. Pick up the handset or press ON/OFF. 2. Do one of the following: To answer . . . Do the following . . . A call ringing at someone else’s phone Press the flashing FF key. An extension in your paging group* Dial 70. Note: Calls are answered in the following priority order: • Page call • Internal call • Outside line. An extension outside your paging group* a. Dial 79. b.
4. Answering Calls Answering Two Calls 1. Press HOLD to put the first call on hold. 2. Press the green flashing FF key for the second call. 3. Press HOLD to put the second call on hold. 4. Press the green flashing FF key to return to the first call. Notes: • If you do not pick up a held call in a certain period of time, you will hear a tone indicating that the call is still waiting. • The EXT indicator flashes when you hold an internal call or an outside line that is not assigned to an FF key.
4. Answering Calls Picking Up Calls Parked by the Attendant 1. Pick up the handset or press ON/OFF. 2. Dial 76. 3. Dial the appropriate system park number (00-09). Parking Calls from an Extension 1. Press HOLD during an outside call. 2. Dial 75. 3. Replace the handset or press ON/OFF. Picking Up Calls Parked by an Extension 1. Pick up the handset or press ON/OFF. 2. Dial 76. 3. Dial the extension number of the person that parked the call.
4. Answering Calls • Press PROG and then replace the handset or press ON/OFF. Unscreened Transfers Note: This feature requires system programming or a specific DBS configuration, and may not be available. For information, see your system administrator or DBS dealer. In an unscreened transfer, you do not announce the call to the person receiving the transfer. The call simply rings at the phone to which it is transferred. 1. During a call, press HOLD. 2.
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5. Communicating Within Your Office The DBS provides a variety of features for handling calls within your office.
5. Communicating Within Your Office Calling Other Extensions Making Internal Calls 1. Pick up the handset or press ON/OFF. 2. Dial the desired extension, or dial 0 for the operator. Switching Between Tone and Voice Calling A voice call to another extension performs like an intercom call in that it is connected immediately, without making the called extension ring. (If desired, the called party can reply without lifting the handset.) Tone calling sends ringing to the called extension.
5. Communicating Within Your Office 4. Do one of the following: If . . . Then . . You want to end the page Replace the handset or press ON/OFF. Note: To avoid an abrupt “hang-up” sound, press FLASH before replacing the handset. You want to get a response from someone answering the page at an extension Do not hang up; wait for the paged party to answer. Answering a Page (Meet-Me Answer) You can answer a page from any extension using the Meet-Me Answer feature. 1. Pick up the handset or press ON/OFF.
5. Communicating Within Your Office To forward . . . Dial . . . Then . . . Calls to an outside line Note: To forward to an outside number, you must first assign the outside number (including a trunk access code, such as 9 or 81-86) to a personal or system speed dial. 1 723 or 720, 721, 722, or 724 2 Press AUTO and dial the appropriate speed dial number. Note: When forwarding with 723, you can only forward internal calls to an outside number. You cannot forward outside calls to an outside number.
5. Communicating Within Your Office Cancelling Call Forwarding 1. Pick up the handset or press ON/OFF. 2. Dial 72. 3. Replace the handset or press ON/OFF. Using Call Waiting Call waiting allows you to send a tone and an optional text message to a busy extension. Note: This feature requires system programming or a specific DBS configuration, and may not be available. For information, see your system administrator or DBS dealer. Setting Up Call Waiting 1. Pick up the handset or press ON/OFF. 2.
5. Communicating Within Your Office • You cannot send a call waiting message to an extension that has an Absence Message or Do-Not-Disturb registered. Answering Call Waiting 1. Do one of the following: If . . . Then . . . You want to answer the call Press the Talkback key. The current call is put on hold. You want to reply with a text message Press CONF. 2. Do one of the following: If . . . Then . . .
5. Communicating Within Your Office The camp-on feature alerts you when a busy extension is free. 1. Pick up the handset or press ON/OFF. 2. Dial the extension number. 3. When you hear a busy tone, press 3. 4. When you hear a ringing tone, replace the handset or press ON/OFF. Your extension rings when the busy extension becomes free.
5. Communicating Within Your Office Using Callback Messages Your phone’s message indicator lamp flashes when a message has been received. This can be either a callback message from another extension or, if your system uses voice mail, a voice message. The display also indicates that a message has been received. For a callback message, the display reflects the extension that sent the message. For a voice message, the display reflects that a new message has been received.
5. Communicating Within Your Office Note 2: On the large-display phone, you can also use the MSG key to respond to callback messages (requires DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M, v. 2.0 or higher, or CPC-EX v. 1.0 or higher).
5. Communicating Within Your Office Scrolling Through Messages 1. Pick up the handset or press ON/OFF. 2. Press CONF twice to view the next message. 3. Press # to scroll through messages. 4. Press ON/OFF. Using Do-Not-Disturb Use DND (Do-Not-Disturb) to temporarily stop calls from coming to your extension. Note: If your phone is set for permanent call forwarding on No Answer or Busy/No Answer (such as to voice mail), only calls from other extensions will be blocked.
5. Communicating Within Your Office Note: Five absence messages (0-4) are supplied with the DBS. Your system administrator or dealer can set up five more customized messages (5-9). The messages supplied with the system are: Number Message 0 In Meeting 1 At Lunch 2 Out of Office 3 Vacation 4 Another Office Cancelling Absence Messages 1. Pick up the handset or press ON/OFF. 2. Dial 71. 3. Press ON/OFF.
5. Communicating Within Your Office Your voice is heard on the extension, not on the other line. Answering an Announcement To answer an announcement, you may use the Talkback* key to speak to the announcing party or you may send a text message. *The Talkback key is an FF key that has been assigned to the Talkback function. The Talkback function is typically used in situations where the extension user must handle more than one call. The Talkback key must be set up by the system administrator or dealer.
5. Communicating Within Your Office • Text messages can only be sent to callers within your facility. • The caller must have a display phone to receive the text message. • Text messages can be changed by your DBS administrator or dealer. Transferring Calls with an Announcement Note: This feature requires system programming or a specific DBS configuration, and may not be available. For information, see your system administrator or DBS dealer. 1. Press HOLD. 2. Dial the extension number. 3.
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6. Using Additional Features The DBS provides a variety of features you can use in your daily work.
6. Using Additional Features Using the Mute Key You can use the MUTE key on your phone to mute the handset or microphone so that the party on the other end cannot hear you. The Mute indicator flashes when using handset mute, and lights steadily when the microphone is muted. 1. Pick up the handset or press ON/OFF. 2. Dial the desired number. 3. Press MUTE to mute your conversation. Press MUTE again to turn the mute function off. Note: Handset Mute requires DBS software version CPC-AII/B v. 8.
6. Using Additional Features If your extension is locked, this step unlocks it. If your extension is unlocked, this step locks it. 4. Press ON/OFF. Note: On a large-display phone, you can lock your extension by pressing the Lockout soft key while in the Function Menu, dialing the 4-digit lockout code, then pressing ON/OFF. Repeat this procedure to unlock your extension.
6. Using Additional Features Dropping Out of a Conference Call To drop out of a conference call, hang up or press FLASH or ON/OFF. Using a Headset When headset mode is turned on, you can use a headset attached to your phone. When headset mode is turned off, the headset is inoperative. 1. Pick up the handset or press ON/OFF. 2. Dial #51. If headset mode is already on, these steps turn it off; if headset mode is off, these steps turn it on. 3. Replace the handset or press ON/OFF.
6. Using Additional Features Using the Reminder Alarm You can program your phone to alert you at a designated time with an audible tone. To turn the tone off when it sounds, press ON/OFF. Non-Display and Small-Display Phones 1. Pick up the handset or press ON/OFF. 2. Do one of the following: If . . . Then . . . You want to set the alarm You want to cancel the alarm a. Dial #4. b. Enter the time using 12-hour format (HH:MM), followed by 1 for a.m. or 2 for p.m. Dial #4. 3. Press ON/OFF.
6. Using Additional Features Whenever a Caller ID call rings your phone, the following information appears on the phone display. Figure 15. Example of a Caller ID display. 404-555-5512 First line: calling number (7 or 10 digits) ABC COMPANY Second line: calling name (up to 15 characters) (Optional, depending on Caller ID format) Once Caller ID information is received, it can be transmitted along with the call to another phone through call transfer, call forwarding, etc.
6. Using Additional Features Call Log Format for Small-Display Phones To view the call log, press the Call Log key. To view the next call in the log, press the # key. To view the previous call in the log, press the * key. In addition to viewing the calling number information by pressing the Call Log Key, you can view the detailed information on each entry by pressing the CONF key. Example: 1. Press the Call Log key. The following displays. Figure 16.
6. Using Additional Features Figure 19. Call log format for small-display phone--routing information Fourth Level of Call Log Information DIRECT How the call was routed 404-555-1212 Calling number 5. To return to the first level of call information, press the CONF key. Other call log entries can be viewed by pressing the * or # key. A “<“ appears beside the oldest entry in the log. 6. Exit the Call Log display by pressing the ON/OFF key.
6. Using Additional Features Press the soft key next to the desired entry to view the details of a particular call. Figure 21.
6. Using Additional Features • You can assign an FF key for transferring callers to another extension’s voice mail. Using a Personal Speed Dial Number for Voice Mail Access To assign a PSD number for voice mail access, use the procedures under “Assigning PSD Numbers to One-Touch or Soft Keys” on page 28. (For step 4, enter the voice mail extension number.) To retrieve a voice mail message, press the one-touch or soft key assigned to voice mail.
6. Using Additional Features Using a Voice Mail Access Key When the VM key flashes, press it to connect to your mailbox. Using the MSG Key for Voice Mail Access You can use the MSG key on the large-display phone (VB-44225) to retrieve a voice message. Note: MSG key functionality requires DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M, v. 2.0 or higher, or CPC-EX v. 1.0 or higher). 1. When the MSG indicator flashes, press the MSG key.
6. Using Additional Features Note: The length of the voice mail number and the special codes cannot exceed 6 digits (8 digits on some systems). 7. Press HOLD. Using a Voice Mail Transfer Key 1. When a call arrives and the caller wishes to leave a voice message for another individual, press the voice mail transfer key. The system automatically puts the incoming call on hold. 2. Dial the extension number of the desired individual. 3.
Appendix A. Dial Code List This appendix contains a summary of the most commonly used dial codes. You can use many of these codes to program functions into FF keys. Note: Some of these functions may not be available in the version of the DBS you have. For information, contact your system administrator or DBS dealer. The following table lists the dial codes. The “FF Key” column indicates whether, the code can be programmed into an FF key.
Table 5. Dial Code Table Function FF Key Dial Code Absence Message Set Absence Message Cancel Account Codes Unverified Account Codes Verified Account Codes Alarm Set/Cancel 71 Yes Specific message: message number (09) + time/date (0000-9999) No 71 Yes #7 or AUTO + # Yes #11 Yes #4 Yes Specific time: hour (01-12); minutes (00-59); a.m. or p.m. (1=a.m., 2=p.m.
Function Dial Code FF Key Call Waiting 3 Note: You can assign this feature as an “Any Key.” See “Any Key Assignment” on page 76.
Function FF Key Dial Code Page Call #00 - #07 Yes Personal Speed Dial AUTO (90-99 or 900-909)) Yes Pooled Trunk Access 9 or 81-86 No Privacy Release CONF No Redial REDIAL No Release Key Assignment *2 Yes Station Lockout Off/On 74 + 4-digit lockout code (optional) Yes System Speed Dial AUTO + (00-89 or 000-199) Yes Save Dial Access AUTO + * Yes Save Dial Registration AUTO + AUTO + * Yes Tone/Voice Switch 1 Note: You can assign this feature as an “Any Key.
Index A Absence messages cancelling .................................... 59 setting up .................................... 58 using ........................................... 58 Access groups, outside line ............. 36 Adjusting display contrast ........................... 24 ring volume ................................. 24 sound volumes ............................ 24 Announcement to busy extension answering .................................... 60 making ........................................
Index Extension .................................... 13 Speed dial ................................... 13 Display contrast adjustment ..................... 24 information ................................. 18 large ............................................ 15 small ........................................... 10 DND ................................................ 58 Do-not-disturb ................................. 58 E Extension directory ......................... 13 Extensions, calling ................
Index checking PSD numbers ........ 29, 37 for voice mail access ...................72 setting up .....................................26 Picking up calls ................................44 Pulse vs. tone dialing .......................65 R Redial Auto ............................................41 Auto-Repeat ................................41 Redialing numbers .......................................41 saved number ..............................42 saving a number ..........................
Index receiver ....................................... 24 ringer ........................................... 24 speaker ........................................
Index DBS-32-755 Issued April 2000 83
Index NOTES 84 Issued April 2000 DBS-32-755
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