User Manual
34
Troubleshooting
Troubleshooting (Basic)
#
Starting Up
Cannot resume.
!
One of the following operations may have been carried out. Press the
power switch to turn on the computer. Data not saved will be lost.
%
In sleep mode, the AC adaptor or battery pack was disconnected, or
a peripheral was connected or disconnected.
%
The power switch was pressed for four seconds or longer to forcibly
turn off the computer.
!
An error may occur when the computer automatically enters the sleep
or hibernation mode while the screensaver is active. In this case, turn
off the screensaver or change the pattern of the screensaver.
Other startup problems.
!
Start the Setup Utility (
$
Reference Manual “Setup Utility”) to re-
turn the Setup Utility settings (excluding the passwords) to the default
values. Start the Setup Utility and make the settings again.
!
Remove all peripheral devices.
!
Check to see if there was a disk error.
A
Remove all peripheral devices including an external display.
B
Open “Computer”.
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screen.
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Touch
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A standard user needs to enter an administrator password.
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!
Connect the external keyboard and start the computer in Safe Mode,
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appears
*1
at startup, press and hold
F8
until the Windows Advanced
Options Menu is displayed. Select the Safe Mode and press
Enter
.
*1
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boot screen disappears. As soon as you enter the password and press
Enter
, press and hold
F8
.
#
Entering Password
Even after entering the
password, password in-
put screen is displayed
again.
<Only if the external keyboard is connected>
!
The computer may be in ten-key mode.
If the NumLk indicator
lights, press
NumLk
to disable the ten-
key mode, and then input.
!
The computer may be in Caps Lock mode.
If the Caps Lock indicator
lights, press
Caps Lock
to disable the
Caps Lock mode, and then input.
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