User's Manual

86
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on
Your Display...” (p. 83–85) for the Cause & Remedy.
Telephone System
Problem Cause & Remedy
Static, sound cuts in/out,
fades. Interference from other
electrical units.
• Move the handset and the base unit away
from other electrical appliances (p. 6).
• Walk closer to the base unit.
• Raise the base unit antennas.
• Turn on the Clarity Booster feature (p. 29).
The base unit and/or handset
does not ring.
• The ringer volume is OFF. Set to HIGH,
MEDIUM or LOW (p. 20, 21).
• If more than one other unit is in use, the
handset/base unit may not ring. Users will
hear incoming call tones (p. 61).
The handset display is blank. • If only the handset display is blank, fully
charge the battery (p. 12).
You cannot program any
function items.
• Programming is not possible while the unit is
being used.
• Do not pause for over 60 seconds while
programming.
• Walk closer to the base unit.
• While another user is listening to messages
or the Answering System is handling a call,
you cannot program. Try again later.
• If more than three other units are in use, you
may not be able to program. Try again later.
While programming or
searching, the handset starts
to ring and the program/
search stops.
• A call is coming in. To answer the call, press
[C] or [s]. Start again from the beginning
after hanging up.
You cannot make an intercom/
outside call.
• If more than one other unit is in use, you may
not be able to make a call. Try again later.
• Your handset is in remote operation mode
(p. 67). Exit by pressing [OFF].
• The handset you called is too far from the
base unit.