User Guide

Page 244 Troubleshooting Tips
Application problems
Problem Solution
I tapped the Today
button, but it does
not show the correct
date.
Your handheld is not set to the current date.
Make sure the Set Date box in the General
Preferences screen displays the current
date. See “General preferences” in Chapter
9 for more information.
I know I entered
some records, but
they do not appear in
the application.
■
Check the Categories pick list (upper-
right corner of the screen). Choose All
to display all of the records for the
application.
■
Check Security and make sure that the
Private Records setting is set to Show
private records.
■
In To Do List, tap Show and check
whether Show Only Due Items is
selected.
I am having
problems listing
memos the way I
want to see them.
■
If you cannot manually arrange the
order of the memos in the list screen,
check the Memo Preferences setting.
Make sure that Sort by is set to Manual.
■
If you choose to view your memos
alphabetically on Palm Desktop
software and then perform a HotSync
®
operation, the memos on your
handheld still appear in the order
defined in the Memo Preferences
setting. In other words, the sort settings
that you use with Palm Desktop
software
are not
transferred to your
handheld.
I created an event in
Date Book Plus, but it
doesn’t appear in the
Week View.
In the Week View, you cannot select
overlapping events that have the same start
time. If you have two or more events with
the same start time, choose the Day View
for the particular day to see the overlapping
events.