User Guide
Table Of Contents
- Visor™ Handheld User Guide
- Macintosh Edition
- Contents
- About This Guide
- Introduction to Your Visor™ Handheld
- Entering Data in Your Handheld
- Using Graffiti writing to enter data
- Using the onscreen keyboard
- Using your computer keyboard
- Importing data
- Using an external keyboard
- Managing Your Applications
- Overview of Basic Applications
- Common Tasks
- Application Specific Tasks
- Date Book
- Date Book Plus
- Address
- To Do List
- Memo Pad
- Calculator
- CityTime
- Expense
- Communicating Using Your Handheld
- Managing desktop E-Mail away from your desk
- In Mail, you can do the following:
- Setting up Mail on the desktop
- Synchronizing Mail with your E-Mail application
- Opening the Mail application on your handheld
- Viewing e-mail items
- Creating e-mail items
- Looking up an address
- Adding details to e-mail items
- Storing e-mail to be sent later
- Editing unsent e-mail
- Draft e-mail
- Filing e-mail
- Deleting e-mail
- Removing e-mail from the Deleted folder
- Purging deleted e-mail
- Message list options
- HotSync options
- Creating special filters
- Truncating e-mail items
- Mail menus
- Beaming information
- Managing desktop E-Mail away from your desk
- Advanced HotSync® Operations
- Selecting HotSync setup options
- Customizing HotSync application settings
- IR HotSync operations
- Conducting a HotSync operation via modem
- Creating a user profile
- Setting Preferences for Your Handheld
- In the Preferences screens, you can do the following:
- Viewing preferences
- Buttons preferences
- Connection preferences
- Digitizer preferences
- Formats preferences
- General preferences
- Network preferences and TCP/IP software
- Selecting a service
- Entering a user name
- Entering a password
- Selecting a connection
- Adding telephone settings
- Connecting to your service
- Creating additional service templates
- Adding detailed information to a service template
- Creating a login script
- Deleting a service template
- Network preferences menu commands
- TCP/IP troubleshooting
- Owner preferences
- ShortCuts preferences
- Maintaining Your Handheld
- Troubleshooting Tips
- Non-ASCII Characters for Login Scripts
- Other Product Information
- Index
Page 230 Setting Preferences for Your Handheld
Options menu
TCP/IP troubleshooting
If you are having a problem establishing a network connection using
TCP/IP, check this section and try the suggestions listed.
Displaying expanded Service Connection Progress messages
It’s helpful to identify at what point in the login procedure the
connection fails. An easy way to do this is to display the expanded
Service Connection Progress messages. Expanded Service Connection
Progress messages describe the current stage of the login procedure.
Press the bottom scroll button at any point during login to display
these messages.
Viewing the Network Log
If viewing the expanded Service Connection Progress messages does
not give you enough information to find out why you cannot connect
to your ISP or dial-in server, take a look at the Network Log. The
Network Log lists all of the communication that occurs between your
modem and your dial-in server during the login procedure. The
information in the Network Log can help your ISP or your System
Administrator pinpoint where the login procedure communication
fails and why.
To view the Network Log:
1. Tap Options, and then tap View Log.
2. Tap the up and down arrows of the scroll bar to see the entire
Network Log.
3. Tap Done.
Adding a DNS number
If your ISP or dial-in server requires a DNS number and you did not
enter that information in the Network Preferences screen, it will
appear that you successfully logged into your network. When you try
to use an application or look up information, however, the connection
fails. If this occurs, try adding a DNS number. Ask your ISP or your
System Administrator for the correct Primary and Secondary DNS IP
numbers.