User Guide
Table Of Contents
- Visor™ Handheld User Guide
- Windows Edition
- Contents
- About This Guide
- Introduction to Your Visor™ Handheld
- Getting to know your handheld
- Installing the batteries
- Tapping and typing
- Customizing your handheld
- Entering Data in Your Handheld
- Using Graffiti writing to enter data
- Using the onscreen keyboard
- Using your computer keyboard
- Importing data
- Using an external keyboard
- Managing Your Applications
- Overview of Basic Applications
- Common Tasks
- Application Specific Tasks
- Date Book
- Date Book Plus
- Address
- To Do List
- Memo Pad
- Calculator
- CityTime
- Expense
- Communicating Using Your Handheld
- Managing desktop E-Mail away from your desk
- In Mail, you can do the following:
- Setting up Mail on the desktop
- Synchronizing Mail with your E-Mail application
- Opening the Mail application on your handheld
- Viewing e-mail items
- Creating e-mail items
- Looking up an address
- Adding details to e-mail items
- Storing e-mail to be sent later
- Editing unsent e-mail
- Draft e-mail
- Filing e-mail
- Deleting e-mail
- Removing e-mail from the Deleted folder
- Purging deleted e-mail
- Message list options
- HotSync options
- Creating special filters
- Truncating e-mail items
- Mail menus
- Beaming information
- Managing desktop E-Mail away from your desk
- Advanced HotSync® Operations
- Selecting HotSync setup options
- Customizing HotSync application settings
- IR HotSync operations
- Conducting a HotSync operation via modem
- Conducting a HotSync operation via a network
- Using File Link
- Creating a user profile
- Setting Preferences for Your Handheld
- In the Preferences screens, you can do the following:
- Viewing preferences
- Buttons preferences
- Connection preferences
- Digitizer preferences
- Formats preferences
- General preferences
- Network preferences and TCP/IP software
- Selecting a service
- Entering a user name
- Entering a password
- Selecting a connection
- Adding telephone settings
- Connecting to your service
- Creating additional service templates
- Adding detailed information to a service template
- Creating a login script
- Deleting a service template
- Network preferences menu commands
- TCP/IP troubleshooting
- Owner preferences
- ShortCuts preferences
- Maintaining Your Handheld
- Troubleshooting Tips
- Creating a Custom Expense Report
- Non-ASCII Characters for Login Scripts
- Other Product Information
- Index
Page 254 Troubleshooting Tips
I tried to do a local
HotSync operation,
but it did not
complete
successfully.
(continued)
■
Make sure your handheld is seated in
the cradle correctly.
■
Perform a soft reset. See “Resetting
your handheld” in Appendix A.
I tried to do a modem
HotSync operation,
but it did not
complete
successfully.
Check the following on your computer:
■
Make sure your computer is turned on
and that it does not shut down
automatically as part of an energy-
saving feature.
■
Make sure the modem connected to your
computer is turned on and is connected
to the outgoing phone line.
■
Make sure Modem is checked in the
HotSync Manager menu.
■
Make sure the modem you are using
with your handheld has an on-off switch.
Your handheld cannot “wake up” a
modem that has an auto-off feature.
■
Make sure the modem is connected
properly to a serial port on your
computer and is connected to the
incoming phone line.
■
Confirm that the Setup String in the
Setup dialog box configures your
modem correctly. You may need to select
a different Modem Type or enter a
custom Setup String. Most modems have
a Setup String that causes them to send
initial connection sounds to a speaker.
You can use these sounds to check the
modem connection.
■
Confirm that the Speed setting in the
Setup dialog box works for your modem.
■
If you have problems using the As Fast
As Possible option or a specific speed, try
using a slower speed.