User Guide

Table Of Contents
Chapter 1 Page 13
To upgrade:
1. Synchronize your old handheld with your old Palm Desktop
software. This ensures that the latest information from your
handheld is on your desktop computer.
2. (Optional) To ensure against any data loss, go to the folder that
stores Palm Desktop software, copy your user name folder, and
store the copy outside the Palm Desktop software folder.
3. Follow the installation instructions in “Installing Palm Desktop
software” later in this chapter. Be sure to install the new software
in the same folder as the old software.
4. Place your new handheld in the cradle and press the HotSync
button. If the Select User dialog box appears, select your user
name.
5. Compare the applications on your old and new handhelds.
6. Beam any third party applications that did not transfer from your
old handheld to your new handheld, or install them from the
original files.
Each handheld must have a unique name
After you complete the upgrade process described above, you have
two handhelds with the same name. This is an undesirable situation.
Each handheld must have a unique name in order to prevent
unexpected results during HotSync operations and other
complications.
We strongly recommend that you perform a hard reset on your old
handheld. See “Performing a hard reset” in Appendix A for details.
A hard reset not only erases all data from the old handheld; it also
erases the name and makes that handheld a clean slate, ready to
receive a new name. The next time you perform a HotSync operation
with this old handheld, you are asked to give it a name. Be sure to give
it a unique name.