User Guide

Table Of Contents
Page 144 Setting Preferences for Your Handheld
Deleting a service template
There is only one way to delete a service template: use the Delete command from the Service
menu.
To delete a service template:
1. Tap the Service pick list.
2. Tap the service template you want to delete.
3. Press Menu .
4. Under Service, select Delete (/D).
5. Hold Option and press Return to finish.
Network Preferences menu commands
The Network Preferences screen includes menu commands to make it fast and easy to create
and edit service templates. TCP/IP application menus are show here for your reference.
See page 29 for more information about choosing menu commands.
Service menu
Options menu
TCP/IP troubleshooting
If you are having a problem establishing a network connection using TCP/IP, check this section
and try the suggestions listed.
Displaying expanded Service Connection Progress messages
It’s helpful to identify at what point in the login procedure the connection fails. An easy way to do
this is to display the expanded Service Connection Progress messages. Expanded Service
Connection Progress messages describe the current stage of the login procedure. Press the
bottom scroll button at any point during login to display these messages.
Viewing the Network Log
If viewing the expanded Service Connection Progress messages does not give you enough
information to find out why you cannot connect to your ISP or dial-in server, take a look at the
Network Log. The Network Log lists all of the communication that occurs between your handheld
and your dial-in server during the login procedure. The information in the Network Log can help
your ISP or your System Administrator pinpoint where the login procedure communication fails
and why.