User Guide

TROUBLESHOOTING
TRANSFERRING INFO FROM ANOTHER DEVICE
209
10
CHAPTER
Transferring info from
another device
For information on transferring your info
from a previous Windows Mobile
®
device
or from a Palm OS
®
device to your new
Palm
®
Treo™ 700wx smartphone, visit
www.palm.com/treo700wx-support
.
IMPORTANT To prevent your smartphone
from malfunctioning, do not use a backup
utility to transfer your info from another
device to your new smartphone. In
addition, do not use a backup utility to back
up and restore your info if you update your
device’s operating system.
Trouble installing the
desktop software?
The Getting Started CD installs the
software and drivers that let you
synchronize with Microsoft
®
Office
Outlook
®
for Windows. You can also use
the CD to install the Outlook software if it
is not already on your device. You should
install and open Outlook before you install
or use the ActiveSync Software.
If you want to synchronize with a different
personal information manager (PIM), you
must install a third-party solution. Contact
the PIM’s author or vendor to learn
whether software is available for your Treo
700wx smartphone.
1 Shut down your computer, and then
turn it on again.
2 On your computer, click Start > Control
Panel > Add or Remove Programs.
3 Remove Microsoft ActiveSync if it is on
your computer.
DID YOU KNOW ? You can purchase a third-party
application that lets you run Palm OS
®
applications on your Treo 700wx smartphone.
DID YOU KNOW ? If you have questions about
Windows Mobile, you can go to the Microsoft
Windows Mobile website. Search for Palm
devices or Pocket PCs for information.