User Guide

340 Section 7A: Help
Web
I Can’t Tell If Data Services Are Available
When your phone is on, icons appear in the title bar in the Main view of the Phone
application to indicate whether data services are available and whether a data
connection is active. See “Checking Signal Strength and Phone Status” on
page 100 for a description of the icons that indicate that data services are
available.
If your phone is on and you do not see any of the data icons, then data services
are not available in your current location.
The Device Won’t Connect to the Internet
Your Treo 700P smart device supports Sprint PCS Vision and Sprint Power Vision,
two ways to connect to the Internet that are persistent and are faster and more
reliable than a regular dial-up connection. All Sprint customers can connect to
the Internet, but to avoid high per-minute charges, we recommend that you
subscribe to a Sprint PCS Vision plan. Contact Sprint to verify that your
subscription plan includes Sprint PCS Vision services and that these services have
been correctly activated, and to confirm your username and password. Sprint
should also be able to tell you if there are any outages in your area.
1. Press and hold Power/End to turn off your phone. Then press and hold
Power/End again to turn your phone back on.
2. Press Phone and look for either the Sprint PCS Vision icon or Sprint
Power Vision icon or in the title bar of the Main view.